Crown Buick GMC

Great experience Everyone at the dealership is very friendly and makes bringing my truck in for service not a nightmare. Dave biàgi my service manager kept me updated Everyone at the dealership is very friendly and makes bringing my truck in for service not a nightmare. Dave biàgi my service manager kept me updated and its nice to know that if something is wrong with my truck I can count on crown. the cashier on 9/16/15 was over the top friendly with big smiles! Thanks again. John Riordan More

Great Experience I'm new to the area and needed to bring my truck in for an oil change and tire rotation. Making the appointment over the phone was easy and surprised I'm new to the area and needed to bring my truck in for an oil change and tire rotation. Making the appointment over the phone was easy and surprised that they were able to fit me in the next day. I was late for my appointment but again, no problem. Dave Biagi took care of my appointment and he treated me with friendly professionalism by letting me know what else might need to be done and keeping updated as to their progress. Received my truck back washed and ready to go! More

The Crown Buick Service Dept. I had to share my experience I took my car to Crown Buick, and I must say, the courtesy is limitless. I take my hat off to William Hevel the service advisor and the team in the s I took my car to Crown Buick, and I must say, the courtesy is limitless. I take my hat off to William Hevel the service advisor and the team in the service department did a great job. From Williams humorous, friendly and honest advice down I went to the right place folks. Not to forget the cashier Doris Smith who is too always willing to go the extra mile in customer service they did an outstanding job on my car repairs. I'd refer anyone that feels that they can't take their car to a major dealership because they are awesome. #TeamCrownBuick is the hashtag to keep in mind folks. Even the Service Manager, Mark Ruset, stoped and took time to make sure things went smoothly simply with a smile that showed his confidence in the Service Department staff. More

Mike Gregory in service Mike did a great job, getting my car in and getting it fixed and back on the road with minor hassle. He also offered a ride to make it convenient for Mike did a great job, getting my car in and getting it fixed and back on the road with minor hassle. He also offered a ride to make it convenient for me. Fortunately, it was a minor adjustment. More

Professional Sales-Leasing Company Representative Looked at the website for a new Buick and was intermediately contacted by Jeff Harrington. Jeff was quite knowledgeable on behalf of my needs and desi Looked at the website for a new Buick and was intermediately contacted by Jeff Harrington. Jeff was quite knowledgeable on behalf of my needs and desires for the new car that i saw on the website. We met at the dealership and after the test drive, I decided on a particular car. During the test drive and back at the dealership, Jeff presented a relaxed atmosphere in which we could talk about my need and wants in a car. We worked out the details together without any pressure and Jeff made the purchase a very pleasant experience. When the new car was delivered, patiently Jeff worked with me to explain all of the new options that I was unfamiliar with and also worked with me as I transferred the OnStar and XM Radio contract from the old car to the new Buick. Jeff also took the time to introduce me to the service manager and showed me around the customer lounge. All in all...a very enjoyable purchasing experience do the professionalism and knowledge of Jeff Harrington. More

Great experience with service team My vehicles was running with an engine light on an after much testing it needed a tune up and an oil system switch repair. Received our car an the ve My vehicles was running with an engine light on an after much testing it needed a tune up and an oil system switch repair. Received our car an the very next day my engine light came on again. I contacted Bill Hevel in service and he promptly had me bring it back in. After discussion with him an expressing my concern with additional fees he was able to correct the problem. Supplying a loaner car until it was repaired. He went out of his way to have service correct the issues at no expense and made me feel very comfortable with their service. This is unusual in today's business world that a dealership has a employee who cares about their customers like Bill. I am indebted to his kindness and professional solutions to my auto issues. My family will be loyal customers with Crown in the future for service and purchases. More

Scheduled maintenance vist Arrived at 11 am and left at about 2:30pm, The Staff, especially Rep., Dave Biagi is super friendly and very helpful. I feel special attention was g Arrived at 11 am and left at about 2:30pm, The Staff, especially Rep., Dave Biagi is super friendly and very helpful. I feel special attention was given to the maintenance of my vehicle and would recommend this dealership to friends and family. More

Another great service appointment Brought in my Sonic for its overdue oil change and as usual Bill took excellent care of me and my car. Quick and efficient service that's why I will n Brought in my Sonic for its overdue oil change and as usual Bill took excellent care of me and my car. Quick and efficient service that's why I will never go to anyone other than Bill to take care of my car! More

Looking for a truck CROWN GMC had a wide range of trucks on the lot which was very convenient. After browsing the lot ourselves, we met Joe who helped us narrow our choic CROWN GMC had a wide range of trucks on the lot which was very convenient. After browsing the lot ourselves, we met Joe who helped us narrow our choices by explaining the different features of the trucks we were considering. Then we did the test drives and Joe showed many of the features he had talked about. More

24 hour test drive finalized the deal I was driving around and just looking at what was out there. I had no intention of buying a truck until the following week. However Joe found a truck I was driving around and just looking at what was out there. I had no intention of buying a truck until the following week. However Joe found a truck that was exactly what I was looking for and was priced lower then any other truck in its class. So when the manager gave me a 24hour test drive, I had time to fully look the truck over and decided to buy it. If the manager did not offer me the 24 hour test drive I probably wouldn't be writing this review. Joe did his job and got me interested in the truck and the 24 hour test drive finalized the deal. More