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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,761 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,761 reviews

September 24, 2023

Timely and courteous as usual. Quickly performed necessary maintenance and pending retrofit of parking sensors. More

by ronnieself
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hi Ronnie! We're pleased to hear that your experience at Crown was timely and courteous, just as you've come to expect. It's great that the necessary maintenance and retrofit of parking sensors were completed efficiently. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing Crown for your automotive needs! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 23, 2023

Everyone here is so friendly. They are not pushy and do not pressure you to buy. They answered all my questions and even those who were not involved with my car sales were wishing More

by NOBEAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Chen
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Oct 05, 2023 -

Crown Buick GMC responded

Hey there! We're thrilled to hear about your positive experience with our team and Al! Being friendly and non-pushy is important to us, and we're glad to know that you felt comfortable throughout the process. If you ever have any more questions or need assistance, don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 23, 2023

Good and pleasant Had no problem the service. The service man was very helpful. Done More

by BRUTUSGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hello! We're pleased to hear that you had a good and pleasant experience with us! It's great to know that our service specialist was helpful. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 22, 2023

Awesome. Clean and neat. Courteous service. Friendly employees who genuinely care about their customers. The. Best! More

by jducre0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ducre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi there! Thank you for your kind words! We're thrilled to hear that your experience was awesome, with clean and neat surroundings, courteous service, and friendly employees who genuinely care about their customers. We truly appreciate your feedback, and we're here to assist you whenever you need us. Thank you for choosing us! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 22, 2023

The dealership was patient and very knowledgeable about their cars. Further, Sparky was very kind and informative. He made shopping for a new vehicle less daunting. He also pointed out useful features in e More

by jmadd98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Oct 06, 2023 -

Crown Buick GMC responded

Hi there! We're thrilled to hear about your positive experience at the dealership, and specifically with Scott "Sparky". It's wonderful that he provided you with patience, kindness, and valuable information during your car shopping experience. We're glad to know that he made the process less daunting and pointed out useful features. Honesty and truthfulness are certainly admirable traits, and we're pleased to hear that they were evident in Sparky's approach. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we hope you're enjoying your new vehicle! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 22, 2023

Great customer service and flexibility. Zach was very accommodating and easy to work with. Thank you. More

by mcneelylarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hello! We're glad to hear that you had a positive experience with Zach and found our customer service to be great and flexible. If you ever need further assistance or have any questions, don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 22, 2023

Everyone is always so pleasant and friendly Take me on time and the wait is not bad Great job on my suv thank yju Vickie Krantz More

by VKRANTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Crown Buick GMC responded

Hello there! We're pleased to hear about your positive experience with us! Being pleasant, friendly, and punctual are important aspects of our service. We're glad to know that the wait time met your expectations. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 22, 2023

I received excellent service from the entire staff. I was extremely pleased with how knowledgeable my salesman Zachary was. More

by lleblanc74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Leblanc
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Oct 05, 2023 -

Crown Buick GMC responded

Hi! Thank you for your kind words! We're delighted to hear that you received excellent service from our staff. It's great to know that Zachary's knowledge made a positive impression. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 22, 2023

Worked with Duck Hartman and Al Chen. Both men were informative, helpful, patient, and kind. Duck was off the day I test drove the vehicle, and Al was there to explain the features of the More

by TEACHERCM8
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Chen
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Oct 05, 2023 -

Crown Buick GMC responded

Hi there! Thank you for sharing your experience with us! We're thrilled to hear that Duck Hartman and Al Chen provided you with informative, helpful, patient, and kind service. It's wonderful to know that you were getting the best deal and enjoyed the process. We're delighted you love your 2024 Buick Encore GX! If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 22, 2023

Everything went well and got the car back the same day. The only disappointment was, I couldn’t check my air condition in my car because it would take 2 to 3 days because they are short on technicians at t More

by JERRYDCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Crown Buick GMC responded

Hi Jerry! Thank you for sharing your experience with us. We're glad to hear that everything went well and that you received your car back promptly. We apologize for the inconvenience regarding the air conditioning check, and we appreciate your understanding. Please don't hesitate to reach out when you're ready, and we'll be happy to assist you. We are currently implementing a new schedule this week to help minimize the wait time for future diagnostics. Thank you for your patience, and we look forward to serving you again in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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