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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,766 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,766 reviews

September 13, 2023

John was knowledgeable and worked to assist with my car needs and budget. Excellent customer service. I would definitely come back and recommend people to Crown. More

by ktmb92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ducre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hello! Thank you for your kind words! We're thrilled to hear that John provided you with knowledgeable and attentive service. It's great to know that he worked to meet your car needs and budget. We truly appreciate your recommendation and look forward to welcoming you back. If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 13, 2023

When I’m ready to buy a new car I will talk with sparky first had a good experience with Crown More

by candsironworks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hello there! Thank you for sharing your positive experience with us! We're glad to hear that you had a good experience with Crown and that you're considering talking to Sparky when you're ready to buy a new car. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you when you're ready for your next car! Thank you for choosing us. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 12, 2023

I was treated with respect and courtesy ! My needs for the type of purchase was listened to More

by NANNYNANCY42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C J in the used division
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Oct 05, 2023 -

Crown Buick GMC responded

Hi Nancy! We're glad to hear that you had a positive experience with us! Treating our customers with respect and courtesy is a top priority. We're also pleased to know that your needs were listened to and addressed. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 11, 2023

Very courteous and friendly got the job done in a timely manner. I was in and out. More

by BROWNCHANK19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Crown Buick GMC responded

Thank you for your positive review, we appreciate your business! Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 11, 2023

Very nice place. My advisor is the best will be definitely going back for my next oil change More

by CHELSEALM74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Thompson
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Sep 12, 2023 -

Crown Buick GMC responded

We appreciate your ongoing support and valued business. It's wonderful to know that you feel at ease returning to us. We'll be sure to share your kind words. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 11, 2023

Comfortable and modern environment. Friendly and capable staff. I specific needs and at no point did I feel as though I wasn’t being listened to. The whole process was very quick and ne More

by chriskijko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Crown Buick GMC responded

We appreciate your ongoing support and valued business. It's wonderful to know that you feel at ease returning to us. We'll be sure to share your kind words. Wishing you many enjoyable miles in your new ride! Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 11, 2023

Al Chen got me exactly the truck I wanted! Crown is the place I would tell people to go More

by STEPHEN42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Chen
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Sep 12, 2023 -

Crown Buick GMC responded

Stephen , we thank you for your glowing 5-star review! We're absolutely thrilled to hear that you're enjoying your new vehicle. Should you ever need assistance in the future, we'd be honored to help once again. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 10, 2023

Joe Graco was a great salesman who kept me up to date with the arrival,of my vehicle. More

by MCH6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Crown Buick GMC responded

Your thoughtful review means a lot to us. We're delighted to hear that your experience with Joe Grego was seamless, and we're eager to have the pleasure of serving you again in the future! Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 10, 2023

I didn’t like the wait no called me to say you’re vehicle is ready More

by MIA985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Sep 12, 2023 -

Crown Buick GMC responded

I'm sorry to hear about your experience. It's disappointing that there was a delay and no one contacted you to let you know your vehicle was ready. We apologize for any inconvenience this may have caused. Your feedback is important, and we'll take steps to ensure better communication in the future. Please feel free to email me directly with any further details. Jennas@crownbuickgmc.com Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 10, 2023

Always feel confident having my service completed here. Kaitlyn and Danette remembers me and my vehicle and knows what's going on. Just really happy with this service crew. More

by MBONCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn in service
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Sep 12, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

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