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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,802 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,802 reviews

August 23, 2023

I believe this was the most pleasant and seamless experience I have ever had while purchasing a vehicle. Kevin and the entire crew were amazing and so helpful. More

by lindalaur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lorenzo
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Oct 05, 2023 -

Crown Buick GMC responded

Hi Linda! Thank you for your kind words! We're thrilled to hear that your experience with us was the most pleasant and seamless vehicle purchase you've had. It's wonderful to know that Kevin Brown and our entire team provided you with amazing and helpful service. If you ever have any further comments or need assistance, feel free to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 23, 2023

Very pleased with buying the whole buying experience. Salesman answered all my questions. Pleasantly surprised was car delivered to my home More

by paprbackex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hello! We're delighted to hear that you had a positive buying experience! It's great that Mr. Joe Grego was able to address all your questions. The convenience of having the car delivered to your home is an added bonus we love to provide. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 23, 2023

Just bought my 4th car from Duck. Always a great, hassle free experience. Why them? Sales process always goes well, quality vehicles and the Service Department reaffirms my decision e More

by EMCHAT1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hello there! Thank you for your continued trust in us! We're delighted to hear that you've had great and hassle-free experiences with Duck. It's wonderful to know that our sales process and quality vehicles meet your expectations. We also appreciate your confidence in our Service Department. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing us, and we look forward to serving you for many more cars to come! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 22, 2023

Very disappointed have been a customer for more than 15 years with crown buick communication was terrible. More

by WILLIAMSGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Grego
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne
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Aug 30, 2023 -

Crown Buick GMC responded

Your steadfast loyalty over the past 15+ years is truly valued and deeply appreciated. Your enduring support means a lot to us. I would like to extend my sincerest apologies for the subpar communication during your recent visit, which unfortunately led to a negative experience. Your satisfaction is of utmost importance to us, and we are committed to making things right. If you could kindly share further details with me, I would greatly appreciate it. You can reach me directly at Jennas@Crownbuickgmc.com. I am dedicated to investigating this matter thoroughly and working towards a resolution that meets your expectations. Thank you once again for your loyalty and understanding. Warm regards, Jenna Sellstrom BDC / Internet Director Crown Buick GMC

August 21, 2023

The Crown Buick experience was very easy and stress free. Zac was a phenomenal and knowledgeable salesman. More

by mrushbrown504
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hi there! Thank you for sharing your experience with us! We're delighted to hear that your experience at Crown Buick was easy and stress-free. It's wonderful to know that Zac provided you with phenomenal and knowledgeable service. He's a great addition here! If you ever have any further comments or need assistance, feel free to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 21, 2023

I had a pleasant experience with the purchase of my 2023 gmc sierra denali at Crown Buick GMC More

by TNYGLASS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Crown Buick GMC responded

Hi there! We're delighted to hear that you had a pleasant experience purchasing your 2023 GMC Sierra Denali at Crown Buick GMC w/ Don "Duck"! Welcome to our family! If you ever have any further comments or need assistance, feel free to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 20, 2023

Great Service. Brandy Mayer is #1!!! Mr. Glen was very friendly and engaging!Will highly recommend. More

by Careys
Recommend Dealer
Yes
Employees Worked With
Brandy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen
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Aug 31, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience with Brandy & Glen. We value your business and look forward to assisting you again in the future. Warm regards, Jenna Sellstrom BDC/Internet Director

August 20, 2023

Despite the rocky beginning with the purchase of my vehicle, the service department was very attentive and prompt. As well as the service advisor More

by msatitd
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette M Pizzolato
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Oct 06, 2023 -

Crown Buick GMC responded

Hello! We're sorry to hear about the rocky start, but we're pleased to know that the service department and your service advisor were able to provide you with attentive and prompt assistance. If you have any further questions or need assistance in the future, please don't hesitate to reach out to me directly at [JennaS@crownbuickgmc.com]. We're here to help. Thank you for choosing us for your automotive needs! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 20, 2023

Great service. We where in and out in a hour. Looking forward to have all repairs and service done at this dealership. More

by ROME.PENELOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hello there! We're delighted to hear that you had a great service experience with us here at Crown. It's fantastic that you were in and out in a timely manner. We appreciate your trust in us for future repairs and services. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 19, 2023

Mr Kevin was a helpful person that unstands the questions I ask about I would send people to him thanks More

by CHRISHALL8439
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Crown Buick GMC responded

Thank you for your positive review, Chris! We appreciate your kind words and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

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