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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,797 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,797 reviews

August 13, 2023

Service has been good up until this point. Especially Danette who has been our service contact from the start. She has been really helpful in getting the few small issues we’ve had taken care More

by JCLINK75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette
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Oct 06, 2023 -

Crown Buick GMC responded

Hi there! We're delighted to hear that you've had a positive service experience with Danette. Thank you for your kind words and for choosing us for your service needs. However, I apologize your service was up to par until now. Please feel free to reach out to me directly at [JennaS@crownbuickgmc.com] to elaborate. I'd be happy to help! If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 13, 2023

Al Chen did an amazing job! He made everything so very easy and worked to help me get to the price point I requested. Wonderful customer service on Al's part. More

by MARKFRENCH727
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Chen
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Aug 31, 2023 -

Crown Buick GMC responded

Thank you for your feedback! We truly appreciate the time you took to share your experience with us. Rest assured that I will personally convey your shout-out to Al! We hope you thoroughly enjoy your new vehicle and if there's anything else we can assist you with, don't hesitate to reach out. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 13, 2023

This dealership has it all new cars used cars and a full service department the waiting area is amazing and very comfortable More

by Nolafefe26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Sellstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Dauzat (5 Stars) She went over and beyond and I'm thankful , Katelyn Normand
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Aug 31, 2023 -

Crown Buick GMC responded

Thank you for your feedback! We truly appreciate the time you took to share your experience with us! If there's anything else we can assist you with, don't hesitate to reach out. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 13, 2023

My service appointment was fast and efficient. Everyone was pleasant and helpful. It was great experience. More

by PALOADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Crown Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that you had a great time with us. We truly value your business and look forward to assisting you again in the future. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 12, 2023

Quick and easy with amazing service. Couldn't have asked for a better experience than that More

by jayf2151
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hey there! We're thrilled to hear that you had a quick and easy experience with amazing service at Crown. It's fantastic to know that we exceeded your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 12, 2023

The service is convenient and the repairs were too long in time. Improvements are needed. In the end people did listen. More

by RAEGI59
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi there, Thank you for your feedback. We apologize for any inconvenience caused by the repair time. We appreciate your patience and will certainly take your comments into consideration for improvement. If you have any further concerns or suggestions, please don't hesitate to reach out to me directly at [JennaS@crownbuickgmc.com]. Your input is important to us, and we're committed to providing the best service possible. Thank you for being a valued customer. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 11, 2023

Very easy, smooth process. Scott is very knowledgeable and friendly. We are returning customers to Scott. More

by MIMIANDJOHN50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Mimi, We're delighted to hear that you had an easy and smooth process with us. It's fantastic that Scott provided you with knowledgeable and friendly service. We appreciate your continued trust as returning customers. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 11, 2023

Very helpful when I encountered obstacles with the warranty company. I was very satisfied with the work. More

by kimnmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Crown Buick GMC responded

Hi Kim! We're pleased to hear that our team was able to assist you with the warranty concerns and that you were satisfied with the work done at here with us. If you ever encounter any further obstacles or have questions, please don't hesitate to reach out. We're here to help. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 11, 2023

The service was no less than outstanding! The entire team was amazing. My sales person, Brandy, went above and beyond to make sure I was completely satisfied with everything from start to fin More

by JACKK70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Jack! We're absolutely thrilled to hear about your outstanding experience at with us here at Crown! It's wonderful that Brandy and our entire team went above and beyond to ensure your complete satisfaction. We're delighted that any issues were promptly addressed and resolved. Your perfect 10 across the board means the world to us. Thank you for choosing us and for taking the time to share your positive feedback. We look forward to serving you again in the future. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 11, 2023

This is my preferred place. Always friendly and courteous. Chris Mack is my service person. More

by KTIM668375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mack
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Oct 06, 2023 -

Crown Buick GMC responded

Hey there! We're honored to be your preferred place for service. It's wonderful to hear that you always find the staff to be friendly and courteous. We're grateful for your trust in us, and we'll be sure to pass on your appreciation to Chris Mack. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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