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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,930 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,930 reviews

October 03, 2023

Very nice and professional. First class service. I am a repeat customer. Close to our home. More

by bentoledano3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hi Ben! We're delighted to hear that you had a positive experience with us! Providing first-class service to our valued customers is a top priority. We greatly appreciate your loyalty as a repeat customer, and we're pleased to be conveniently located near your home. If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to let us know. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 03, 2023

Sales personnel very available, accessible, helpful, and professional. The process of purchasing the vehicle was convenient. More

by DTROCQUET77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hi there! We're thrilled to hear that you had such a positive experience with our sales team! Accessibility, helpfulness, and professionalism are qualities we strive for in every interaction. We're glad to know that the purchasing process was convenient for you. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 02, 2023

The best dealer that I have ever had in my 58 years of buying cars and trucks More

by JLWIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Bourg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Chen
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Oct 03, 2023 -

Crown Buick GMC responded

Hello! That's truly high praise! It's fantastic to hear you had such a positive experience with us here at Crown. We look forward to serving you in the future. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 02, 2023

Crown Buick GMC worked hard to get my business. Excellent Job by the salesman Don Hartman who also went above, and beyond to make the buying process very simple and easy. They even delivered my new More

by bruce.parker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Crown Buick GMC responded

Hi Bruce, It sounds like you had an exceptional experience with us and salesman Don Hartman! Thank you for sharing your positive feedback, and we appreciate your recommendation to others seeking a new or used vehicle. Enjoy your new ride! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 02, 2023

Staff is great. Work seems very good. I know from past experience that they stand behind their work. More

by JBIVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Crown Buick GMC responded

Hello! Thank you for taking to time to share your feedback. We appreciate the loyalty you've given to us here @ Crown and hope to serve you again in the future Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 02, 2023

The service was good. The only recommendation I have is that we should be able to make appointments for Saturday. More

by daniwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Crown Buick GMC responded

Hi Dani! We appreciate your positive feedback and are grateful you had a good experience! Our dealership has been running on a first-come, first-served basis on Saturdays for years. Limited staff to provide time off, higher demand, and policies set in place keep us from scheduling appointments on Saturdays. We do our best to assist everyone as efficiently as possible. We hope to see you again in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 01, 2023

Always good service . Everyone is very polite. Work is completed in a reasonable amount of time. More

by ADOUGLASS1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Crown Buick GMC responded

Hey there! We're pleased to hear that you consistently receive good service from us! Our team values politeness and efficiency, and we're glad to know that your work is completed promptly. If you ever need anything else or have any questions, feel free to reach out. Thank you for your continued support! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 01, 2023

It was the longest I’ve ever been on hold waiting to get my truck repaired More

by Renfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne Bourg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Sellstrom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Normand
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Oct 02, 2023 -

Crown Buick GMC responded

Hi Renfred, I'm truly sorry to hear about the extended wait time you experienced while waiting for your truck repair. This is certainly not the level of service we aim to provide. We appreciate your patience and will work to ensure such delays are minimized in the future. Please reach out to me with any further details. JennaS@Crownbuickgmc.com. Thank you for bringing this to our attention. Warm Regards, Jenna Sellstrom BDC Sales/ Internet Sales Manager Crown Buick GMC

October 01, 2023

Service agent very personable and informative. Listened to my concerns and addressed them. Would not go anywhere else. More

by SMOKEYMNTFAN
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Crown Buick GMC responded

We're thrilled to hear that you had such a positive experience with our service agent! We aim to provide a personable and informative experience for our customers. It's great to know that your concerns were addressed to your satisfaction. We truly appreciate your loyalty and look forward to serving you again in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 01, 2023

A Great Dealership to purchase a vehicle . The Salesman CJ is highly recommended for referred customers to purchase any vehicle He’s Great st his job I really appreciate him! Thanks! More

by tiffanyscott12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Clarence J.
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Oct 05, 2023 -

Crown Buick GMC responded

Hi Tiffany! Thank you for your kind words! We're delighted to hear that you had a positive experience with CJ. We'll be sure to pass on your commendation. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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