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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,797 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,797 reviews

August 10, 2023

Easiest car buying experience ever. Scott is a great salesperson. An experience I usually dread was actually easy. More

by juliefedschmidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Julie! We're thrilled to hear that your car buying experience here with us was the easiest ever and that Scott made it a great experience for you. We understand that purchasing a car can sometimes be daunting, and we're glad we could make it a smooth process for you. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Crown, and we hope you're enjoying your new vehicle! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 10, 2023

Everyone is always friendly and courtesy and the job is always done right. I would not service my car anywhere else. More

by MLOCKHART313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette (last name not known) service advisor
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Oct 06, 2023 -

Crown Buick GMC responded

Hi! We're truly honored to be your trusted choice for car service. It's wonderful to hear that you find everyone at Crown to be friendly and courteous, and that the job is always done right. Your loyalty means the world to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 10, 2023

Friendly and helpful working with customers through the whole purchasing process. Would highly recommend dealership. More

by paul-flanary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Paul! We're delighted to hear that you found our team at Crown Buick GMC to be friendly and helpful throughout the purchasing process. Thank you for the high recommendation! If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 10, 2023

Everything went smoothly, highly recommended working with this dealership and personnel. We love our vehicle. More

by CRYSTAL.FULCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Crystal, We're delighted to hear that everything went smoothly during your experience with us. It's wonderful that you had a positive interaction with our dealership and personnel. We're thrilled that you love your vehicle. If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your high recommendation. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 10, 2023

Easy professional and streamlined, very good customer service and communication throughout the process, car was better than when I dropped it and the team was detailed in explaining to me the how’s and w More

by RYAN@KELLYINDUSTRIESLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin, Brandon
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Ryan, We're thrilled to hear that your experience at Crown was easy, professional, and streamlined. It's fantastic that you received very good customer service and clear communication throughout the process. We're delighted that your car was even better than when you dropped it off and that the team took the time to explain the details. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 10, 2023

Brought my Encore GX in at the appointed time and the service was completed in close to an hour. P, S. the guest coffee dispenser is the greatest.. More

by DAVEPHARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dantana Spl?)
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Dave! We're glad to hear that your service appointment for your Encore GX went smoothly and was completed efficiently. And we're pleased to know you enjoyed the coffee! If you have any other questions or need further assistance, don't hesitate to reach out. Thank you for choosing Crown Buick GMC, and we look forward to serving you again in the future. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 09, 2023

Thanks for great customer service. Definitely a nice truck have gotten great compliments on it so far. More

by JSCHMIT84
Recommend Dealer
Yes
Employees Worked With
Jay Thompson
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Oct 06, 2023 -

Crown Buick GMC responded

Hey there! You're very welcome! We're thrilled to hear that you're enjoying your new truck and that you've been receiving compliments. If you ever need anything else, don't hesitate to reach out. Safe travels and enjoy your vehicle! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 09, 2023

The buying process was wonderful. Our vehicle has a problem and left us stranded on a Sunday. Brandy and Joe went out of their way even when the dealership was closed and helped us ge More

by mike.medus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Mike! We're sorry to hear about the issue with your vehicle, but we're glad to hear that Brandy and Joe went above and beyond to assist you, even outside of regular hours. Your satisfaction and safety are of utmost importance to us. Thank you for considering us for your future vehicle needs. If you ever need further assistance, please don't hesitate to reach out. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 09, 2023

Prompt service, great communication. Danette keeps me informed on repairs and let's me know of changes and costs before repairs are done More

by CANNILIEKAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Chen
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Oct 06, 2023 -

Crown Buick GMC responded

Hello there! Thank you for sharing your experience! We're thrilled to hear that you received prompt service and appreciated Danette's excellent communication. It's important to us that you stay informed throughout the repair process. If you ever have more questions or need further assistance, don't hesitate to reach out. Thank you for choosing Crown Buick GMC! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 09, 2023

Great service! Easy to make appointments and quick results. Nice to get reminders by message to bring it in! More

by MESUTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Crown Buick GMC responded

Hi there! We're delighted to hear about your positive experience! Making the service process easy and efficient is one of our top priorities. We're glad you appreciate the appointment reminders as well. If you ever have any more questions or need further assistance, feel free to reach out. Thank you for choosing Crown Buick GMC! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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