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Crown Buick GMC

Metairie, LA

4.7
2,797 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,797 reviews

July 08, 2023

Very please with the service, extremely professional and helpful. The service was performed on time. More

by KENNYE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 08, 2023

They need to pay more attention to detail. Should not have to return for items they forgot to put back in car. More

by BWAGNER_53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kwanza Washington
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

We're sorry to hear about your disappointment with our services. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We value your feedback and would like to make things right. Please reach out to me at jennas@crownbuickgmc.com and we'll work towards a resolution. Thank you for your understanding. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 08, 2023

I came to buick to get an oil change and I they were very courteous and made sure that I was comfortable....... More

by Theresa H Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Sellstrom
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Normand
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 07, 2023

Service is always very good that's why I always have my car serviced at Buick More

by CLARESTOUPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 07, 2023

The Repair Shop staff has been very helpful with prompt information, service and advice. I appreciate their professionalism and respect of me as a client. More

by TWHITE64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 07, 2023

My initial contact, Amy Leblanc was very helpful researching the vehicle I was looking for. Duck Harmon went above and beyond in the trade-in, and buying process. I will definitely recommend Crown More

by JERRY83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience, Jerry! We value your business and look forward to assisting you again in the future. I appreciate you giving our BDC department a shoutout! Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 07, 2023

Working with Brandy was the best experience I've ever had purchasing a vehicle. It was a fun and stress free experience, and I am so happy with my Envision! Thanks very much, Brandy. I appreciate your pr More

by suzanne.degeorge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 07, 2023

It was the best experience I have ever had buying a vehicle. Everything was up front and there was no haggling back and fort. More

by CALLAISMICHAEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that you had a great time with us. We truly value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 07, 2023

The advisor listened to my needs and concerns, expectations were met and service was completed sooner than I had anticipated. More

by KENMATHERNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 06, 2023

Zach was awesome as always. A true professional that everyone should work with for an outstanding car buying experience! More

by ZACHARYLEBLANC7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience, Zachary! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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