Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Buick GMC
Metairie, LA
2,906 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,906 reviews
June 15, 2023
Everything went well and I was pleased with the service. I have always had good service at Crown Buick. I have always had good service at Crown Buick. More
by LZAWISLAK
Verified Customer
June 15, 2023
Service was fast. Customer service representative was courteous. Receipt was given along with additional work that was needed that I wasn’t aware of Customer service representative was courteous. Receipt was given along with additional work that was needed that I wasn’t aware of More
by DANNONCC
June 15, 2023
When we picked up the vehicle ot was dirty, and the ceramic was not put on. Grease on the hood. They applied the ceramic and yes, you could tell it was done this time. Tony's freindly personality sure ceramic was not put on. Grease on the hood. They applied the ceramic and yes, you could tell it was done this time. Tony's freindly personality sure changed when I refused the extra warranty. Overall it was a good experience. More
by soks3d
Employees Worked With
June 14, 2023
Great professionalism, communications and experience with Sandy. Easy going personalities all around. Really enjoyed the experience with Crown Buick GMC. Delivered vehicle on-time and in great condition. Tha Sandy. Easy going personalities all around. Really enjoyed the experience with Crown Buick GMC. Delivered vehicle on-time and in great condition. Thanks folks! More
by jana.stanley
Employees Worked With
June 14, 2023
Kimble and Kirk Groestch were amazing to work with during this process. Both gentlemen were pleasant, kind, personable and knowledgeable about the products in their store this process. Both gentlemen were pleasant, kind, personable and knowledgeable about the products in their store More
by THREYNOLDS1
Employees Worked With
June 14, 2023
I think they failed to give me the discount that was sent to me by Buick to me by Buick More
by WBOURGE
June 14, 2023
Amy is super helpful an extremely nice I recommend her 100% !!! Ask for the best and that’s Amy 100% !!! Ask for the best and that’s Amy More
by Verdin.desiree
Employees Worked With
June 14, 2023
We told them what we were willing to pay for a used vehicle and they made it happen. vehicle and they made it happen. More
by kimnmark
June 14, 2023
So far so good. Keep giving us a great deal and you will continue to get our business. Keep giving us a great deal and you will continue to get our business. More
by CALVARUSO8
Employees Worked With
June 13, 2023
Service was excellent. Kimble and Jose were very knowledgeable and patient. Would highly recommend going to them for your next vehicle purchase! Kimble and Jose were very knowledgeable and patient. Would highly recommend going to them for your next vehicle purchase! More
by RANDALLJC21
Employees Worked With
