
Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,832 reviews
The process went flawlessly. Kevin is a professional.Joseph the finance guy was fantastic. Good job! Kevin is a professional.Joseph the finance guy was fantastic. Good job! More
I am very annoyed by the service this department has given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to m given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to make sure they were rotated. However, there is a tire that I scraped. So I realized that the tire that was scraped and on the driver's side of my car was never rotated because that tire was still in the same spot. I had to return to Crown to have the tire rotation job performed and made sure they did the job before I left Crown, for a second time. I feel that the people in the service department do not do their jobs. I can tell you this much too, in the future, they will be giving me the parts that they change on my Yukon to make sure that the work was actually performed and the new parts are on my car. It is is easy for them to say the job is done and for it not to be done at all unless you request the old parts that are being changed. It is ashamed that you can't have trust with the people performing work in your SUV/car. More
The dealership was excellent clean the salesman was very patient and everyone there was helpful I had a good experience there patient and everyone there was helpful I had a good experience there More
Service could not determine the cause of our problem and did not properly correct it. Did not offer suggestions on what to do if it happens again. did not properly correct it. Did not offer suggestions on what to do if it happens again. More
Kimbell was very helpful and professional. Dealership staff made the purchase of the vehicle easy and painless Dealership staff made the purchase of the vehicle easy and painless More
Great service team at Crown Buick. Staff were very helpful and service was great. Highly recommend Staff were very helpful and service was great. Highly recommend More
The dealership couldn't have been any better. They went out of their way to help me. They went out of their way to help me. More
Convenient. why must I write 15 words to give a review get it together please why must I write 15 words to give a review get it together please More