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Crown Buick GMC
Metairie, LA
3,296 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,296 reviews
December 16, 2025
Buying my new truck was a great experience from start to finish. Sandy was knowledgeable and extremely thorough throughout the process. Alexis in the finance department was just as great, clearly explaining finish. Sandy was knowledgeable and extremely thorough throughout the process. Alexis in the finance department was just as great, clearly explaining everything and making the paperwork quick and stress-free. Overall, a smooth, professional experience. Highly recommend this team. More
by PHUMMEL504
Verified Customer
December 16, 2025
Zach was friendly, knowledgeable and responsive. It was a pleasure to work with him and I would recommend him to anyone looking for a new vehicle. It was a pleasure to work with him and I would recommend him to anyone looking for a new vehicle. More
by doug@espagency.com
December 16, 2025
Very good experience. Will recommend to anyone currently in the market for a new vehicle. Will recommend to anyone currently in the market for a new vehicle. More
by brad.rachel
Employees Worked With
December 15, 2025
CROWN always exceeds expectations ! !! Dwain and Kyle always offer the Greatest service ! Thanks Crown Buick GMC !! Dwain and Kyle always offer the Greatest service ! Thanks Crown Buick GMC More
by DSEA2020
December 15, 2025
I go to Crown Buick for all my maintenance and repair service. They always do a great job service. They always do a great job More
by BERTSAF
Employees Worked With
December 12, 2025
The service department manager Kyle is very concerned, courteous and has integrity with customers. He handled my situation in a timely and Professional manner. courteous and has integrity with customers. He handled my situation in a timely and Professional manner. More
by pastorrholmes
Employees Worked With
December 12, 2025
Appointment time prop and the service and the details answering my concerns.. Appointment was scheduled for January 7, 2025. answering my concerns.. Appointment was scheduled for January 7, 2025. More
by CGERMAIN1
Employees Worked With
December 12, 2025
The service representative that took my car in was not friendly & seemed like i was a bother to her when i asked her a question about my warranty. She was very short with me. I don’t remember her name unf friendly & seemed like i was a bother to her when i asked her a question about my warranty. She was very short with me. I don’t remember her name unfortunately. But the cashier that helped me when I picked up my car was extremely nice. More
by jbecker1628
December 12, 2025
2nd vehicle purchased from Kimbel, he was great. He made the process smooth and quick. He made the process smooth and quick. More
by PAUL@SANDERSONSERVICES.COM
Employees Worked With
December 11, 2025
AS USUAL THE SERVICE AND ATTENTION TO DETAIL THE REASON I COME BACK TO CROWN BUICK COME BACK TO CROWN BUICK More
by randytoca
Employees Worked With
