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Crown Buick GMC
Metairie, LA
2,894 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,894 reviews
March 02, 2023
I am very pleased with the service and attention to my needs at Crown Buick. I wanted my car to have a good "check up" because my extended warranty is coming to an end. I made the appointments I needed, needs at Crown Buick. I wanted my car to have a good "check up" because my extended warranty is coming to an end. I made the appointments I needed, and the service department took care of everything. I was even given a loaner car when I was told the service department would have to keep my car overnight. I would highly recommend Crown Buick ... I love my car and am looking into getting an additional extended warranty and keeping what I have , with just over 30,000 miles. More
by BEVERLYAHENDERSON
Verified Customer
March 02, 2023
Work and service advisor were great. Very informative and explained service to me. However, the the time of service could improve. Was a week out for an oil change and it took over 4 hou Very informative and explained service to me. However, the the time of service could improve. Was a week out for an oil change and it took over 4 hours. More
by jjf347
March 02, 2023
The people of Crown were friendly and respectful. I had to make three trips into town, first one for paperwork, second one to pick up truck, and third to get front license holder and plate installed. I had to make three trips into town, first one for paperwork, second one to pick up truck, and third to get front license holder and plate installed. The third one, they put a temporary La. tag on my truck. I called my insurance company and was told that they would not cover my vehicle without NY plates on the truck. So I had plates on it, but no registration for it. So now I have driven to Myrtle Beach, SC with no registration. I called your docs department and was told the lady in charge would call me Monday and let me know what was going on. So far no call. My phone number is 315-767-9725. Please find out for me. More
by brm1252
Employees Worked With
Other Employees :
The sales manager. First office on left, rt side
February 21, 2023
The service department was a pleasure to work with. They kept me informed of everything going on. They kept me informed of everything going on. More
by faucheux57
February 20, 2023
I have been dealing with Crown Buick for many years. I have my second Buick Enclave; and I would purchase another from Crown if I decided to get a new car. I am very happy with the service whenever I have my second Buick Enclave; and I would purchase another from Crown if I decided to get a new car. I am very happy with the service whenever I bring my car in for routine maintenance. And if there is something not covered during the maintenance appointment, they come to the lobby where I am waiting and explain the options. I feel confident that my car is being serviced the very best possible, and I leave knowing I'm safe and secure until the next routine maintenance date. I could not be happier with a car dealership. I would not go anywhere else. More
by BEVERLYAHENDERSON
