Crown Buick GMC

Great service John Ducre was great!!! Happy with my purchase of the 22 Buick Encore Gx purchase of the 22 Buick Encore Gx More

Zach an outstanding job regarding showing me around the dealership and helping me lockup and eventually purchase my Dark Sky Metallic GMC Sierra 2021. He was super nice and friendly and he went above and b dealership and helping me lockup and eventually purchase my Dark Sky Metallic GMC Sierra 2021. He was super nice and friendly and he went above and beyond in his efficiency and his delivery More

Mr Jay Thompson was awesome he went above his duties to make sure I was satisfied on what I want fix on my 2015 Suburban , He had my loaner car ready for me while repairs was being done. We my Suburban make sure I was satisfied on what I want fix on my 2015 Suburban , He had my loaner car ready for me while repairs was being done. We my Suburban was ready he deliver the Suburban to me on the Northshores. Mr Thompson was very professional great guy. If I could rate his score high it would be a 10 star. More

Jay Thompson was outstanding found exactly what we were looking for. Would recommend Jay for your new or used vehicle purchases looking for. Would recommend Jay for your new or used vehicle purchases More

Straight to the point no haggling and overall very nice personnel at Crown Buick GMC. personnel at Crown Buick GMC. More

My first experience in car buying over 30 years ago was at Crown Buick. My salesman was Sam Coco. I made several purchases with Sam in the following years and felt apreaciated and respected. In those inter at Crown Buick. My salesman was Sam Coco. I made several purchases with Sam in the following years and felt apreaciated and respected. In those interactions I usually left feeling more confident and educated in the process of car buying. In recent years I've done business with other dealerships only because of inventory limitations. (After checking with Crown first.) For this purchase I visited other dealerships both physically and virtually. My frustration with car buying had never been so elevated. I found very little enthusiasm and even less follow through from the sales teams at other dealers. I paused and thought... I had a great thing going with Sam and his son Bradley, who is just as capable and helpful. I made one stop to visit with Bradley and this process was just like I learned to appreciate from Bradley and Crown Buick. Though a bit different due to the changes that have evolved these last 2 years. I felt comfortably at home buying from Crown Buick GMC. Bradley kept me informed and delivered each of my expectations and kept his promises. I Thanks Bradley. I'll see you for my next vehicle purchase. Rest in peace Sam. More

Will is an outstanding guy. Would recommend him to anyone who needs a car. Thanks Will for making the process easy. anyone who needs a car. Thanks Will for making the process easy. More

Great customer service from Mr. Al Chen!!I would Great customer service from Mr. Al Chen!! I would recommend all my friends to him and the Crown Buick dealership! Great customer service from Mr. Al Chen!! I would recommend all my friends to him and the Crown Buick dealership! More

I have bought 2 vehicles from Jay. He goes over & beyond to assist his customers. Takes very good care of his repeat customers. I highly recommend him as a sales representative at crown Buick. to assist his customers. Takes very good care of his repeat customers. I highly recommend him as a sales representative at crown Buick. More

Transmission went out after 12 days. Never informed me my license plate was ready for pickup, was driving a car with a week expired temporary tag. Had to go to dealer and take it off the salesman’s desk. Was license plate was ready for pickup, was driving a car with a week expired temporary tag. Had to go to dealer and take it off the salesman’s desk. Wasn’t told the car had prior damage before buying. Salesmen texted me everyday for 5 days before buying it. Called to talk about options for fixing transmission Crown never called me back, and salesman claimed to not know who I was after 12 days. He knew me when I was buying the car. More