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Crown Buick GMC
Metairie, LA
2,761 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,761 reviews
Verified Customer
January 05, 2025
The repair to my rear bumper was beautifully done. When my car was returned to me it was also cleaned inside and out. It was so shiny beautiful! Great job thank you!! When my car was returned to me it was also cleaned inside and out. It was so shiny beautiful! Great job thank you!! More
by hollybaker40
January 05, 2025
Outstanding experience. James is very professional and engaging. Knows when to pish and when to sit back. The whole experience at Crown was excellent! James is very professional and engaging. Knows when to pish and when to sit back. The whole experience at Crown was excellent! More
by GRANVILLEMORSE
January 05, 2025
Employees were attentive to my needs and tried their best to ensure i was satisfied. Kenneth went above and beyond his duties to explain all the features of the car. to ensure i was satisfied. Kenneth went above and beyond his duties to explain all the features of the car. More
by fpferrand
January 04, 2025
Very clean, bright with good beverage center. Repair associates are friendly. Transportation person not so much last year. So this time, I chose to wait on my 3 hour oil change and not be around Repair associates are friendly. Transportation person not so much last year. So this time, I chose to wait on my 3 hour oil change and not be around that person. He didn’t open the door for me ( elderly female) leaving the dealership or arriving at my house. I won’t forget that. Rudely informed me not to bring my cup of water in the car as I was finishing it! We had no conversation. He didn’t fit in with the spirit of this dealership. More
by pjmrd127
January 04, 2025
Brandy Mayer was and is an excellent salesperson. And the customer service is amazing. Amazing And the customer service is amazing. Amazing More
by mark.duskin
January 04, 2025
Best car buying experience I have had. Sandy was absolutely amazing. I would definitely recommend Sandy was absolutely amazing. I would definitely recommend More
by SANDERSFINANCIAL
January 04, 2025
Excellent service from start to finish, from the salesperson to the financing process. We were treated exceptionally well, and I highly recommend this place to anyone looking to buy a new car in the salesperson to the financing process. We were treated exceptionally well, and I highly recommend this place to anyone looking to buy a new car in the future. It’s a fantastic place where you truly feel at home. More
by w.oliveira
January 03, 2025
I have been a customer at GMC for 10+years & I can always count on Dwain to make it a smooth experience!!! A+++ count on Dwain to make it a smooth experience!!! A+++ More
by PBUI0603
January 03, 2025
Great buying experience! Enjoyed working with the whole team and answered all of my questions Enjoyed working with the whole team and answered all of my questions More
by jtourr1
