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Crown Buick GMC
Metairie, LA
3,658 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,658 reviews
August 12, 2025
Friendly and knowledgeable. Not pushy at all. Very patient and hospitable. This is my 3rd brand new vehicle purchase and it was the smoothest, easiest and less stressful experie Not pushy at all. Very patient and hospitable. This is my 3rd brand new vehicle purchase and it was the smoothest, easiest and less stressful experience out of them all. More
by ckaren4
Verified CustomerEmployees Worked With
August 12, 2025
Very good communication and a pleasure to deal with. They were patient in waiting on my down payment to arrive. They were patient in waiting on my down payment to arrive. More
by h_tidwell
Employees Worked With
August 12, 2025
great people great product 2nd vehicle purchased from here also have sent people to purchase autos here also have sent people to purchase autos More
by TRRY_BSH
August 11, 2025
Dwain Lefebre was instrumental in resolving my dilemma on the 3rd floor parking lot in New Orleans, LA. My stick shift button will not engage from park to reverse. His coaching enabled me to resolve my issu the 3rd floor parking lot in New Orleans, LA. My stick shift button will not engage from park to reverse. His coaching enabled me to resolve my issue, paid, and headed to Crown Buick to address the removal and installation of a stick shift button. More
by THORE100
Employees Worked With
August 11, 2025
He was very helpful in getting me what I wanted no misdirection just focused on what I wanted misdirection just focused on what I wanted More
by WINFIELDGMAN
Employees Worked With
August 10, 2025
I’ve been to many dealership service departments and I must say Crown Buick Service Department is in my top 4, and trust me that says a lot. must say Crown Buick Service Department is in my top 4, and trust me that says a lot. More
by exjarhead93
Employees Worked With
August 09, 2025
I showed up on a Monday afternoon looking to buy a vehicle. Brandy stepped in right away and I drove off in the vehicle I wanted. She even arranged for the windshield to be replaced due to a crack. Gr vehicle. Brandy stepped in right away and I drove off in the vehicle I wanted. She even arranged for the windshield to be replaced due to a crack. Great customer service and experience working with her. More
by johnroman3704
Employees Worked With
August 09, 2025
Very professional and did the work on time as promised. Easy drop off a quick pickup Easy drop off a quick pickup More
by WKENNING
Employees Worked With
August 08, 2025
Appreciate the patience and service for my purchase. Despite some bumps, I got what works for me. I guess every brand is different, for GMC, you need to know exactly what you want and check the list. Do Despite some bumps, I got what works for me. I guess every brand is different, for GMC, you need to know exactly what you want and check the list. Don’t take any accessories granted. Many thanks to Sandy for the efficiency. More
by Jo
August 08, 2025
Had a great experience with Crown Buick GMC. From the sales manager, Bradley Coco, to the finance manager, Alexis Diaz, to the one and only top salesman at the dealership, Joe Grego, they all ha From the sales manager, Bradley Coco, to the finance manager, Alexis Diaz, to the one and only top salesman at the dealership, Joe Grego, they all handled the process with class and efficiency. Highly recommend to anyone in the market for a GMC or Buick. More
by MILLIKEN.JON
