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Crown Buick GMC
Metairie, LA
3,622 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,622 reviews
July 20, 2025
Appointment was easy to schedule. Dropping off my vehicle was easy. Communications were good. Warranty work was completed on schedule, and my vehicle was released tome as promised. Dropping off my vehicle was easy. Communications were good. Warranty work was completed on schedule, and my vehicle was released tome as promised. More
by FSGOODROW
Verified CustomerEmployees Worked With
July 19, 2025
Waited to get checked in for about 20 minutes however job was completed early, very nice staff was completed early, very nice staff More
by DSCURRIA
July 19, 2025
Very friendly staff, easy to work with Joe and Alexis. The facility was very clean. The facility was very clean. More
by ARIES747
July 19, 2025
Great servicre from start to finish very informative and great to deal with. John was the best took care of us whole we were there. great to deal with. John was the best took care of us whole we were there. More
by Gregdarbonne
Employees Worked With
July 19, 2025
Very friendly and easy to work with. Was taken care of quickly and professionally. Lots of inventory to chose from Was taken care of quickly and professionally. Lots of inventory to chose from More
by lyds_23
July 19, 2025
Communication was slow. Took to long to get started after having an appointment. Took one week just to look at and then there was a supplement. After they started work it w Took to long to get started after having an appointment. Took one week just to look at and then there was a supplement. After they started work it went quickly. Work was done satisfactory. More
by DPD
July 18, 2025
I had an amazing experience working with Kevin Brown on the sales team. He made the sales process a pleasure, something I normally dread. He was constantly in touch with me about the status of the vehicl the sales team. He made the sales process a pleasure, something I normally dread. He was constantly in touch with me about the status of the vehicle and ensured that it was in tip top condition upon delivery. I'm super excited about my vehicle purchase. Thanks Kevin and thanks to the rest of the team at Crown Buick GMC!! More
by 139EASTAVE
July 18, 2025
Always receive great service when having my vehicles brought in for servicing. Sometimes it’s difficult to obtain an appointment in a timely manner. Other than this, great service brought in for servicing. Sometimes it’s difficult to obtain an appointment in a timely manner. Other than this, great service More
by THE-INSPECTOR
Employees Worked With
July 18, 2025
Excellent sales process. Mr Donald “Duck” made this sale the easiest ever! I always dread dealerships because of the constant back and forth with fees and prices. He was stra Mr Donald “Duck” made this sale the easiest ever! I always dread dealerships because of the constant back and forth with fees and prices. He was straight forward from the beginning making my buying experience a smooth and relaxing experience. More
by RACHELLEAH81
July 17, 2025
Been using Crown GMC for all my vehicles service needs. . Friendly and knowledgeable service advisors. . Friendly and knowledgeable service advisors. More
by GAIENNIE56
