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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
3,657 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 3,657 reviews

July 24, 2025

Service Advisors Jennifer and Dwayne always knock themselves out to get me scheduled, in, and out at competitive service pricing. More

by HHEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Temple
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Jul 25, 2025 -

Crown Buick GMC responded

Thank you for the kind words! We're so glad to hear that Jennifer and Dwain consistently go above and beyond to take care of you. Providing efficient service at competitive pricing is what we strive for, and we’re grateful to have team members like them representing Crown. We appreciate your continued business and look forward to seeing you next time! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 23, 2025

Good dealership with a large selection of inventory. Knowledgeable personnel with great customer service. Will do business with again. More

by THE5SIMONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Moradel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Groestch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Crown Buick GMC responded

Thank you for the great feedback! We’re glad to hear you enjoyed our selection and that our team provided knowledgeable, top-notch customer service. We truly appreciate your business and look forward to working with you again in the future! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 23, 2025

BO Cox did a good job helping me find a new vehicle after my accident. More

by khughes92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Crown Buick GMC responded

Thank you for the feedback! We're so glad Bo Cox was able to assist you in finding a new vehicle after your accident. We know how stressful that situation can be, and we're happy Bo helped make the process a smooth one. We appreciate your business and are here for anything you need down the road. Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 22, 2025

Kenneth was very nice, professional and did a fantastic job!!! Couldn't be happier with his service. More

by steveking15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Crown Buick GMC responded

Thank you so much for the kind words! We’re thrilled to hear Kenneth provided such excellent service and made your experience a great one. We’ll be sure to share your feedback with him. We truly appreciate your business and look forward to seeing you again! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 21, 2025

I personally think Crown GMC should give there customers as incentive like a little gift for the vehicle they are purchasing. like weather floor mats or window vents not detail kits. More

by yellowfrank2
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Crown Buick GMC responded

Thank you for your feedback and for being a valued customer! We appreciate your suggestion about offering small gifts like weather mats or window vents — that’s a great idea, and we’ll be sure to share it with our management team for consideration. We’re always looking for ways to improve the customer experience, and your input truly helps. Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 20, 2025

Appointment was easy to schedule. Dropping off my vehicle was easy. Communications were good. Warranty work was completed on schedule, and my vehicle was released tome as promised. More

by FSGOODROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Crown Buick GMC responded

Thank you for the great review! We're glad to hear the entire process — from scheduling to pickup — was smooth and efficient. It's great to know our communication and timely warranty service met your expectations. We appreciate your business and look forward to assisting you again in the future! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 19, 2025

Waited to get checked in for about 20 minutes however job was completed early, very nice staff More

by DSCURRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Verdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 19, 2025

Very friendly staff, easy to work with Joe and Alexis. The facility was very clean. More

by ARIES747
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 19, 2025

Great servicre from start to finish very informative and great to deal with. John was the best took care of us whole we were there. More

by Gregdarbonne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ducre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 19, 2025

Very friendly and easy to work with. Was taken care of quickly and professionally. Lots of inventory to chose from More

by lyds_23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Crown Buick GMC responded

Thank you for the kind words! We're so glad to hear you had a friendly, professional experience and that you found our team easy to work with. We’re also happy our large inventory helped you find the right fit. We appreciate your business and look forward to helping you again in the future! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

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