Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Buick GMC
Metairie, LA
1,873 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed - 12:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,873 reviews
Verified Customer
Helpful July 01, 2023
Great service and kept their promise to complete work within said time. Great job indeed. within said time. Great job indeed. More
by IGGIEH
Employees Worked With
July 01, 2023
Sandy, was awesome. She listened to my short stories and comments. She was very seasoned, knowledgeable, helpful and made us feel like she wasn't overbearing. Stayed She listened to my short stories and comments. She was very seasoned, knowledgeable, helpful and made us feel like she wasn't overbearing. Stayed with us till the end. More
by BERRY158
Employees Worked With
July 01, 2023
I had a great experience. Everyone went above and beyond to satisfy me with my purchase. Everyone from my sales person to finance was very helpful and professional. Everyone went above and beyond to satisfy me with my purchase. Everyone from my sales person to finance was very helpful and professional. More
by MHEATHRUN
Employees Worked With
July 01, 2023
Excellent service. Service was provided within one hour upon arrival. Enjoyed quality coffee in clean comfortable lounge. Service was provided within one hour upon arrival. Enjoyed quality coffee in clean comfortable lounge. More
by LOHOLA
July 01, 2023
Prompt and always tryin to expedite services in a timely manner. Been dealing with this dealership sence my first GMC in 2014.I think I’m sold!!! manner. Been dealing with this dealership sence my first GMC in 2014.I think I’m sold!!! More
by turkeyneckjay
Employees Worked With
June 30, 2023
Service was great! ! Got my truck back within hours!!! A+ service!!! Very friendly and professional!! ! Got my truck back within hours!!! A+ service!!! Very friendly and professional!! More
by KANDTDUP
June 30, 2023
Not happy. ..picking up my vehicle, the updated oil change sticker was not changed. The oil % was not reset. I asked for the coolant to be checked, it has more ..picking up my vehicle, the updated oil change sticker was not changed. The oil % was not reset. I asked for the coolant to be checked, it has more water than coolant. Every time, I leave, few days later I have to add water. My lug nut is missing and was told it was missing prior. Crown services my car, so how come no one brought it to my attention. NOTE-My tires were rotated prior to this last oil change. I washed my car and to notice it was missing this past Sunday. BTW-My car was in a wreck (back end damaged) and brought to Crown's body shop and (Brett) cannot find pieces to repair. I'm looking for another vehicle but may have to visit other dealerships to purchase another vehicle because of this simple service and other services I have encountered. More
by MJCRIST
Employees Worked With
Danette
