Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Buick GMC
Metairie, LA
3,656 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,656 reviews
May 31, 2025
Duck is the man! Helped us tremendously with the purchase of our new Buick Encore! Helped us tremendously with the purchase of our new Buick Encore! More
by aubreyschiro
Verified CustomerEmployees Worked With
May 31, 2025
I am came from an hour away and was very happy with my purchase. I started speaking with the salesman through text and phone. Kalob was able to get all the information requested and answered all my questi purchase. I started speaking with the salesman through text and phone. Kalob was able to get all the information requested and answered all my questions I had prior to coming to the dealership. Once we arrived my car was being detailed and we were able to go have lunch come back and sign papers that matched exactly what we had agreed upon. I appreciated the dealership’s openness and honesty prior to me ever coming to the lot. More
by thebanker0420
Employees Worked With
Kalob Guillot
May 31, 2025
Service was very efficient and did not take long for the service I had done. service I had done. More
by dnparlipiano
Employees Worked With
May 31, 2025
Awesome customer service! Eric and his team were amazing! Definitely will be sending more customers their way. Eric and his team were amazing! Definitely will be sending more customers their way. More
by kristyjohn44
May 30, 2025
Crown Buick’s service center has never been a favor of mine. It’s gotten better over the years but it’s still not GMC excellence. mine. It’s gotten better over the years but it’s still not GMC excellence. More
by BERNADASB
Employees Worked With
Other Employees :
Tara, modica
May 30, 2025
My visit for my oil change and tire rotation went really well. The representative who handled it was excellent . well. The representative who handled it was excellent . More
by waynewag20
May 30, 2025
Dwain Lefebre went above and beyond and really delivered. He runs a clean and efficient service desk. He has been with the dealership for years and his pride and efficiency in his work is commensurate. He de He runs a clean and efficient service desk. He has been with the dealership for years and his pride and efficiency in his work is commensurate. He delivered on service and was able to get me in and out faster than expected. Great experience. I was most pleased to also be able to celebrate the 50th anniversary of the dealership with Kirk Groetsch, who really cares about his dealership and his customers. It is truly a family affair for him. More
by GAM
May 30, 2025
From start to finish the process was a pleasure and Zach and the entire team were very knowledgeable and helpful! and the entire team were very knowledgeable and helpful! More
by BRETTRHODES
Employees Worked With
May 30, 2025
Sandy was thoughtful and considerate of my budget and time. She never pressured me and gave me straight forward answers. time. She never pressured me and gave me straight forward answers. More
by SUZANNEBUSH1
