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Crown Buick GMC
Metairie, LA
3,657 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,657 reviews
May 03, 2025
Not too good very disorganized rude not helpful. This is second time. I got a oil change and they can’t get my points off of my GM card and I have to pay for it and now I got 10 billion points I can This is second time. I got a oil change and they can’t get my points off of my GM card and I have to pay for it and now I got 10 billion points I can have a used doesn’t make sense but welcome to GMC. More
by DONNASEITZ
Verified CustomerEmployees Worked With
No comment
May 03, 2025
From the moment we entered the dealership it was a positive experience. Brandy provided professional and excellent service. Joe explained everything in a compassionate and professional manner during t positive experience. Brandy provided professional and excellent service. Joe explained everything in a compassionate and professional manner during the process of purchasing the vehicle. Out of all the dealership’s we visited, this company had the best/well cared for vehicles. We will definitely be doing business in the future. More
by Orlando Gusman
May 03, 2025
The service was great from the dealership and Kade. Thank Kade. We will be back Thank Kade. We will be back More
by JEJOHN2000
Employees Worked With
May 03, 2025
Ms sandy was wonderful she met my every need was very informative and patient this was my very first big buy and she along with mr Alexis made that process a breeze I’ll most definitely recommend others informative and patient this was my very first big buy and she along with mr Alexis made that process a breeze I’ll most definitely recommend others and am proud to be apart of the Buick family thank you to ms sandy and Mr Alexis the top employees you guys are truly wonderful. More
by wiseshevelle
May 03, 2025
Professionalism Courteous Knowledgeable Friendly Kept informed through the entire process Listened to my request Followed up after service was complete Kept informed through the entire process Listened to my request Followed up after service was complete More
by TARAMODICA1
May 03, 2025
The workers there were very helpful and understanding and were willing to work with us to get us the best deal that would work for us. were willing to work with us to get us the best deal that would work for us. More
by alanapellegrin
May 03, 2025
all was excellant. service writer does an ecellant job. she is smart and very customer friendly. service writer does an ecellant job. she is smart and very customer friendly. More
by WALTERCOURTNEY
Employees Worked With
May 03, 2025
I have been dealing with Crown Buick for more than 30 years and have seldom been disappointed with the service I have received over the years! years and have seldom been disappointed with the service I have received over the years! More
by JSNAOMI
Employees Worked With
May 03, 2025
no pressure sales, Joe was patient and explained all details of the vehicle. Took the time to show different models and options along with test drives of those models. details of the vehicle. Took the time to show different models and options along with test drives of those models. More
by gcredeur439
Employees Worked With
