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Crown Buick GMC
Metairie, LA
3,658 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,658 reviews
April 12, 2025
Kenneth Simms made the process very simple. He’s a super nice guy also. I’d recommend him to anyone. He’s a super nice guy also. I’d recommend him to anyone. More
by bd
Verified CustomerEmployees Worked With
April 12, 2025
My car was there from July 24 through April 25 trying to repair an air bag system. They dented my car while it was there (they did a bad PDR repair first time then properly repaired when I wouldn’t accept t repair an air bag system. They dented my car while it was there (they did a bad PDR repair first time then properly repaired when I wouldn’t accept the first). Sat for almost 3 months with nothing being done because they forgot it was there. More
by YTTAPM
April 12, 2025
Great customer service, honest, informative and helpful. Love the environment. Clean and welcoming. Prices are affordable. My first Buick, but my dad was a Buick man! Love the environment. Clean and welcoming. Prices are affordable. My first Buick, but my dad was a Buick man! More
by jmccrary11
April 10, 2025
The guys were very knowledgeable and helpful. The transaction went smoothly and I got the vehicle that I wanted. The transaction went smoothly and I got the vehicle that I wanted. More
by mball_15
April 10, 2025
Kade Hidalgo was a pleasure to work with. He was very professional and did a good job of telling us about the vehicle. The paperwork and payment process were very good. He was very professional and did a good job of telling us about the vehicle. The paperwork and payment process were very good. More
by johnwaltolson
Employees Worked With
April 10, 2025
Excellent service. Clean well kept waiting area . Advisor kept me posted on work being done. Clean well kept waiting area . Advisor kept me posted on work being done. More
by LAHAYRIDE2
Employees Worked With
April 10, 2025
Kade Hidalgo was ALSOME! !!!! We were very pleased with our new truck! Thanks 👍 Kade. U deserve 10 stars ✨ !!!! We were very pleased with our new truck! Thanks 👍 Kade. U deserve 10 stars ✨ More
by diniacantrelle1967
Employees Worked With
April 10, 2025
Crown Buick took care of my car and now the engine light is off. Thank you so much. is off. Thank you so much. More
by CEOOFIVE
Employees Worked With
April 09, 2025
I recently had the pleasure of purchasing a car from Crown Buick, and I must say, my experience with Sandy Cox was outstanding. From start to finish, she made the entire process smooth, transparent, and Crown Buick, and I must say, my experience with Sandy Cox was outstanding. From start to finish, she made the entire process smooth, transparent, and even enjoyable! Right off the bat, Sandy greeted us with a warm, friendly smile and took the time to listen to our needs and preferences. She didn’t rush us or push for a quick sale—instead, she asked thoughtful questions to ensure we were considering the right vehicle for our lifestyle. Her knowledge of the cars she was selling was truly impressive, as she effortlessly provided detailed information about various models, including performance, features, and safety ratings. What stood out the most was Sandy's approach to customer service. She was patient and never made us feel pressured into making a decision. When we had questions about the warranty or additional features, she explained everything in a clear, no-nonsense manner. It wasn’t just about selling us a car—it was about helping us make an informed, confident decision. Sandy truly embodies professionalism, integrity, and a passion for helping customers. This is the third car I have purchased from Crown Buick, and I will continue to return for every car purchase in the future. More
by JCrisp
