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Crown Honda
Pinellas Park, FL
5,677 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,677 reviews
August 10, 2020
Purchase of a Used Car Service I enjoyed my experience with Crown Honda. They were very patient and help me purchase a very nice car. Thanks again for showing me the kindness. I enjoyed my experience with Crown Honda. They were very patient and help me purchase a very nice car. Thanks again for showing me the kindness. More
by terra.butler
August 08, 2020
Excellent Customer Service I was very pleased with the Customer Service I received from my Service Advisor, Gary Phillips. He patiently explained the issue with my car, and wal I was very pleased with the Customer Service I received from my Service Advisor, Gary Phillips. He patiently explained the issue with my car, and walked me through some of my repair options. He has gained my future business! More
by Shauna
Employees Worked With
August 08, 2020
We were looking for a nice dependBle care that was in our price range. He was great and took his time with us, without us feeling rushed. We are very satisfied Thanks Rich 😊 price range. He was great and took his time with us, without us feeling rushed. We are very satisfied Thanks Rich 😊 More
by clahinton
Employees Worked With
Richard Pulsifer
August 07, 2020
Pleasant surprise and rescued Our son was stranded with an older Honda Civic that had to be towed by AAA to the dealership as it was not "drivable". He is new to the area and had n Our son was stranded with an older Honda Civic that had to be towed by AAA to the dealership as it was not "drivable". He is new to the area and had no "trusted mechanic". After the car was evaluated I spoke with Michele ( as I am the family "car" person) who was very knowledgeable, personable and explained the situation. She helped to find a solution that was economically sensible but would fix the problems which were multifaceted. It was great (as a woman) speaking with a woman who was patient and thorough in her explanations so that we had complete confidence in making the repair decisions. She went the extra mile to explain what was evaluated and that the car did warrant fixing. She clearly cared that the job would be done right. They even picked him up when the car was done so he did not have to "uber" to the dealership. We would clearly go back to Crown based upon this experience. More
by Zcar
Employees Worked With
August 07, 2020
Excellent Customer Service Within 5 minutes Gary Phillips was there to take my information, give me length of time it was going to take and kept me updated throughout the proces Within 5 minutes Gary Phillips was there to take my information, give me length of time it was going to take and kept me updated throughout the process even though he had quite a few clients that morning, he made sure he kept us all up to date More
by Jones,Karen
Employees Worked With
August 06, 2020
Another great experience. We’ve been bringing our vehicles for the last 8+years to crown Honda. My wife’s was purchased new and mine was used which were both purchased at Crown We’ve been bringing our vehicles for the last 8+years to crown Honda. My wife’s was purchased new and mine was used which were both purchased at Crown Honda. Randy stiles has been the advisor we’ve dealt with the majority of the time. Randy has always kept us informed on what was occurring with the work being done to our vehicles. Randy takes the time to explain and go over the work as well as the paperwork when the work is complete. If any additional work May need to be done Randy makes recommendations as to what should be done and what can wait until the next service. Randy is great to work with. More
by Vistor3
Employees Worked With
Other Employees :
James McLaughlin
August 05, 2020
John Young - new "go-to" for car shopping This was a great experience and was very smooth. John Young was absolutely amazing and professional. I highly recommend John Young and Crown Honda t This was a great experience and was very smooth. John Young was absolutely amazing and professional. I highly recommend John Young and Crown Honda to anyone in the market for a car. He was great to deal with, very responsive, and made the process from beginning to end very pleasant. He is my new "go-to" for car shopping. I will be using him again in the future. Thank you John, for a great experience! More
by Amy
Employees Worked With
John Young
August 05, 2020
Finance Staff developed a very poor loan Justin, the finance staff we worked with developed an auto loan that makes no sense and now we're stuck with having to refinance it. Rather than have Justin, the finance staff we worked with developed an auto loan that makes no sense and now we're stuck with having to refinance it. Rather than have my husband and I finance a car the staff person had my father in law cosign instead of communicating with dignity and respect. Had Justin listened to what we were saying he would have known that my husband was starting a new job and there was no reason for a cosigner outside of our household. But Justin decided to be stubborn and disrespectful throughout the whole process. Thanks to this poor finance experience we now have to refinance the vehicle because our registration and loan is tied to a cosigner who now lives in a different region. This staff person should be disciplined and future customers should be very apprehensive of working with such a hostile finance staff member. Better yet, bring financing before you arrive and save yourself the hassle of this experience. More
by Disatisfied Experience
Employees Worked With
August 05, 2020
Awesome place! Michael Tan is an amazing sales person and an amazing person in general and he'll take great care of you and all your needs honestly and professionally an amazing person in general and he'll take great care of you and all your needs honestly and professionally More
by Sgeller
Employees Worked With
August 04, 2020
Yana is outstanding. She helped me get a good deal for my dream car and I am really pleased with it. She just made my dream come true. Yana is patient, helpful and very friendly. The quality of her work is o dream car and I am really pleased with it. She just made my dream come true. Yana is patient, helpful and very friendly. The quality of her work is outstanding I would definitely recommend Yana from Crown Honda to my friends and family. More
by Cgrecia1998
Employees Worked With
Yana Simon
