Culver City Chevrolet

Luis Navarette and Robert did their very best to accommodate me. They were extremely nice and professional. However after 5 days of repair, 2 additional visits and $3000 of work performed to this de accommodate me. They were extremely nice and professional. However after 5 days of repair, 2 additional visits and $3000 of work performed to this dealership for service, my car continues to shut off randomly. I am very afraid to return to this dealership to resolve the issue and have already contacted my warranty company to assist me. I scheduled a diagnostic test to find the issue. I waited 8 hours for an answer but perused the lot for the available cars for sale at least 6 times. Not 1 sales person asked if I needed any help. I'd like to add that in 2018 at this service department, my boyfriend took his 2016 Camaro for a routine oil change which was not performed correctly. It resulted in us being stranded in Hesperia the way to Las Vegas the very next day. It was quite a fiasco. To say the least, I visited this dealership for service against my better judgment and out of convenience for the location. I would not recommend this dealership to anyone. Even the young lady in the business office was openly irritated by me asking for signed copies of my paperwork. At some points this experience felt felt discriminatory as if service for my vehicle did not matter. More

Luis my service advisor treated me with respect, kindness and and like an overall VIP and and like an overall VIP More

This places saved me $4000. I will always come here. Jordan is the inly person i come to get helped by. Jordan is the inly person i come to get helped by. More

I was about to make an appointment online which is great. They didn't try to push extra services at the time. They politely gave suggestions on the invoice. I have a simple service and it was done in record They didn't try to push extra services at the time. They politely gave suggestions on the invoice. I have a simple service and it was done in record time. More

Great and fast service. Quick check in. Updates throughout service. Easy check out. Professional and friendly. throughout service. Easy check out. Professional and friendly. More

Jose Luis and Carlos were excellent I loved the genuine customer service from beginning to end. customer service from beginning to end. More

My advisor Jordan was very supportive and helping. The stuff in customer service were also helpful as wel stuff in customer service were also helpful as wel More

I was greeted politely, given the estimated cost and approx delivery of the services vehicle. The courtesy car was clean and easy to drive approx delivery of the services vehicle. The courtesy car was clean and easy to drive More

Culver City Chevrolet stuck to there word. I got my oil changed with no hassle or waiting time. If your not patient there’s a mall across the street to kill some time. I will continue to bring my truck bac changed with no hassle or waiting time. If your not patient there’s a mall across the street to kill some time. I will continue to bring my truck back for any oil or service needs. Thanks guys. Happy Customer More

The salesman Danny seemed a bit unsure about himself quoting misinformation about the car we bought. We asked Danny to check on the reason why the air conditioner was making a hissing noise, we were tol quoting misinformation about the car we bought. We asked Danny to check on the reason why the air conditioner was making a hissing noise, we were told we had to buy the car before they would check it out! The first meeting with the financial person seemed a little frustrating, maybe due to the lateness of the hour, it was near closing time when we got there. But after deciding not to sign papers until the next day, everybody calmed down. The manager was exceptional throughout the entire process!! The manager did get an appointment to have the car checked out the very next day but we don’t understand why It took all day long to put Freon in the A/C system. More