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Culver City Chevrolet

Culver City, CA

4.1
1,905 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
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6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,905 reviews

September 06, 2021

Very upset.I had one of my cars serviced on Saturday, Very upset. I had one of my cars serviced on Saturday, after we got home we notice that there was something different about the look, we walk around More

by robertsmerling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Culver City Chevrolet responded

We’re sorry to hear about your experience. It certainly was not our intention to make this change to your license plate holder. Please give me a call directly so we can address this accordingly at (424) 258-5224. Sincerely, Michelle M. Customer Service

September 06, 2021

Terrible experience again. My maintenance was delayed everyday. Absolutely terrible miscommunication and extremely unprofessional. I will not be coming back here. This is the second time where I’ve had b More

by eddiesantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit to our service department didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact me directly at your earliest convenience at (424) 258-5224. Sincerely, Michelle M. Customer Service

September 05, 2021

José Luis did an awesome job ! Got the truck I wanted and made sure I was ready to hit the road ! Thanks José Luis H More

by mendez0924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to tell us how we are doing! Jose will be happy to hear how very helpful he was in your car buying experience. Thank you for your business and we hope to take care of any of your future car needs! Sincerely, Michelle M. Customer Service

September 04, 2021

I had to take my car back for several issues after the initial appointment. I don’t feel safe and secure in my car, mainly cause of their incompetence. They hit my car while it was being fixed. My loan More

by Pelé Keit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager
Sep 08, 2021 -

Culver City Chevrolet responded

Thank you very much for your feedback about your experience in our service department. Our goal is to make sure every customer's vehicle is better off after visiting our service drive. We're sorry your visit did not meet your expectations, and we would like to hear more about your experience in order to identify a solution. Please give me a call directly at (424) 258-5224. I look forward to hearing from you. Sincerely, Michelle M. Customer Service

September 04, 2021

Sales staff was very patient and helpful. Really worked hard to get me in my vehicle. Even stayed late to make it happen. I felt welcomed and was not made to feel bad when my credit score wasnt as high as More

by Kellymgilmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Culver City Chevrolet responded

We greatly appreciate the detailed review, Kelly! Thank you so much for taking the time to leave us wonderful feedback. It's great to hear that the team embodied our values. We aim to make each and every visit to Culver City Chevy an enjoyable one. That's why we work to ensure a great shopping experience. Again, thank you very much for your review, and we'll be looking forward to your next visit. Take care! Sincerely, Michelle M. Customer Service

September 03, 2021

Excellent customer service good prices and honesty Christian explained to me all the questions I had about the car I bought he know what he's doing good Job More

by Eduardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mendieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Culver City Chevrolet responded

Thank you for your recommendation and positive feedback about your recent experience with Christian and the Culver City Chevrolet team. Providing a wonderful car buying experience is a top priority for us, and we’re glad you were pleased with the service you received. We hope you are enjoying your new car, and we look forward to working with you again. Sincerely, Michelle M. Customer Service

September 02, 2021

Service Advisor is great. Jordan is knowledgeable and personable. I wouldn’t take my car anywhere else and would definitely recommend Culver City Chevy to my friends More

by kwbgolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. Jordan will certainly be happy to hear your kind words! Thank you for your continued loyalty and we look forward to having the opportunity to serve you again soon. Sincerely, Michelle M. Customer Service

September 01, 2021

This is the worst service I have ever received. Your service department needs a complete overhaul and extensive training. The customer should be informed on what is happening with their vehicle and not More

by AHarris
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Miguel Padilla
Sep 03, 2021 -

Culver City Chevrolet responded

Thank you for your business, and thank you for taking the time to share your experience. We are very sorry to learn that your experience with our service department was not what you expected, and that you feel as though communication was lacking. At Culver City Chevrolet, we work hard to deliver a quality experience, which includes top-notch efforts all around. You are important to us, and we want to provide a satisfying experience. Feel free give me a call directly at your earliest convenience at (424) 258-5224. Sincerely, Michelle M. Customer Service

August 31, 2021

Robert was great! He was very helpful and answered all my questions. He explained what was going on with my car. Thank you so much for your help. More

by Jmaravilla92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
Sep 01, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know about your recent service experience. We think Robert is great too and he will will be thrilled to hear your compliments! Thank you for your business and we look forward to having the opportunity to serve you again soon. Sincerely, Michelle M. Customer Service

August 31, 2021

I was about 30 minutes lateBut Oil Change & Breaks I was about 30 minutes late But Oil Change & Breaks fluid 3 hours ??? Jeffy lube hour and a half max !! I have to come back to order parts also More

by Shinndogg2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Canche
Sep 02, 2021 -

Culver City Chevrolet responded

We appreciate you taking the time to let us know about your recent experience at Culver City Chevy. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. Thank you for your business and for taking the time to share your experience with us. We love to hear from you directly at your convenience by calling (424) 258-5224. Sincerely, Michelle M. Customer Service

Sep 02, 2021 -

Shinndogg2002 responded

I appreciate your response and maybe I was a little harsh somethings just take time let me apologize to you and your staff…. There are more important things in the world going on to be criticizing anybody at this time I apologize Thanks Eric Shinn

Sep 02, 2021 -

Shinndogg2002 responded

I appreciate your response and maybe I was a little harsh somethings just take time let me apologize to you and your staff…. There are more important things in the world going on to be criticizing anybody at this time I apologize Thanks ES

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