Curry Honda Chicopee

Amazing Best dealership for service and sales! Friendly and knowledgeable employees who took the time to listen to my concerns, and not only take care of my c Best dealership for service and sales! Friendly and knowledgeable employees who took the time to listen to my concerns, and not only take care of my concerns but also explain the process. More

Excellent hassle free service. Curry was a more relaxed less BS environment than other dealers I have been to. I was accommodated for everything I needed and had a positive experien Curry was a more relaxed less BS environment than other dealers I have been to. I was accommodated for everything I needed and had a positive experience. More

great experience Jon explained everything before and after the repair was done. so far so good. and the young man who drove me home was very professional and polite th Jon explained everything before and after the repair was done. so far so good. and the young man who drove me home was very professional and polite thank you all. More

Very Satisfied Brought in my Element for a bunch of things and when I came back all of things were addressed and the service advisor went over all of these things ve Brought in my Element for a bunch of things and when I came back all of things were addressed and the service advisor went over all of these things very thoroughly and I was very satisfied. More

Recall Experience I received a letter from Honda of a recall for the passenger airbag. I called the day I received the letter, on a Monday and was given an appointmen I received a letter from Honda of a recall for the passenger airbag. I called the day I received the letter, on a Monday and was given an appointment for 1:30PM the following Monday. I received 3 reminders of the appointment. I arrived on time and was made to wait in line 20 minutes before my car was checked in. Then I was told it would take 2 hours for a job that Honda's letter said should take 45 minutes. At 2:30pm and 2:50pm, I asked the status of my car and got no response which told me work had NOT yet begun. At 3:45pm, I was finally told my car was ready. -There was no reason for me to be at Curry at 1:30pm. I could have arrived at 2:45pm. -Too many cars were booked for the same time period. - More

Good service Friendly environment, I had a great customer service with Max Fisenko, he will go above and beyond to help his customers. Also, Brandon Morgado provid Friendly environment, I had a great customer service with Max Fisenko, he will go above and beyond to help his customers. Also, Brandon Morgado provided great service in the service department. Thank you, guys! More

Great Service Customer Experience As usual, the service department provided an exceptional visit as I have to to experience over the past 6.5 years. All of my interactions with the sta As usual, the service department provided an exceptional visit as I have to to experience over the past 6.5 years. All of my interactions with the staff were very professional, friendly, and respectful. More

Awful I droped my car off Sunday night to get diagnosed was told they will call me Monday morning never received a phone call had to call them Monday after I droped my car off Sunday night to get diagnosed was told they will call me Monday morning never received a phone call had to call them Monday afternoon. Confirmed what the problem was told me the part will come in overnight and my car will be done before lunchtime. Again waited and waited for phone call never received a phone call called him around 230 my car wasn’t done yet told me it’ll be done in an hour car was finally done by four Yet again had to call to confirm that my car was ready. Awful customer service won’t do work there again. And my service advisor tony was awful as well. Didn’t even apologize about it taking so long and not calling me to update me on my car. More

Quality service Everytime that I stop in, I am always greeted by the friendly staff. The staff explain in detail what has been completed and if there are any needed Everytime that I stop in, I am always greeted by the friendly staff. The staff explain in detail what has been completed and if there are any needed or recommended services my car is in need of. More

Great people and service, but wait time was too long The people who work at Curry are great, and so is the service they provide, but my overall wait time for getting service done was longer than I would The people who work at Curry are great, and so is the service they provide, but my overall wait time for getting service done was longer than I would have anticipated, especially with a scheduled appointment. I was there scheduled early in the morning for what I thought would be a quick oil change and tire rotation, and would have expected my wait to be an hour long most. It ended up being over an hour and a half. More