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D'Arcy Hyundai - Service Center

Joliet, IL

4.9
455 Reviews

455 Reviews of D'Arcy Hyundai - Service Center

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June 08, 2023

friendly staff, good work friendly staff, good work friendly staff, good work friendly staff, good work More

by helnback50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 06, 2023

Service was performed in a timely fashion. All technicians were pleasant, as was check- out. More

by Gandyp812
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 02, 2023

I was a little disappointed when the service guy told my son they don't service Genesis' any more... without even asking him what year the car was. So unfortunately we had to go to the service manager direc More

by eolsen523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 28, 2023

Excellent service for years at this dealership. Purchase Sonata in 2010. Now purchased Tucson in 2022. I wouldn’t consider any other dealer for service. More

by betsyb1132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 26, 2023

Was able to get the hitch recall done while in for oil change instead of having to come back in 3 weeks as originally scheduled. Check in was easy and quick . Everyone friendly and helpful More

by BARBW0327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 18, 2023

Always customer friendly service. They explain additional service suggestions and provide pricing. The work is done in a timely manner. Always provide coffee, drinks and snacks for More

by Ruthie66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 18, 2023

All scheduled work and the additional work that was added during the visit was performed quickly and professionally. The facilities for those waiting for repairs is excellent. My car was returned to me clean More

by Greg P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 12, 2023

Check in went smoothly. The service advisor understood my needs. Suggested additional service was completed. A part for a future repair was ordered. I was kept informed the More

by tdg26064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 11, 2023

oil change and tire rotation was a quick easy process. everyone was friendly and helpful. More

by putnam101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 23, 2023 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 10, 2023

Used car delivery in December was well done. Car has run well with better than average mileage. More

by 19can68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin ,/Service
Jun 23, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy Hyundai experience. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725 -5200