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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.5
634 Reviews

634 Reviews of DCH Brunswick Toyota - Service Center

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November 23, 2023

Awesome experience buying a vehicle from DCH Brunswick Toyota. Rubin and Nick were amazing to deal with no pressure excellent salesmanship I’ve gone back several times because they make you feel like fami More

by TRAXUNDERGROUND
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hesh Ismail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikhilkumar Joshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Arcila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

DCH Brunswick Toyota responded

We are very happy to hear Rubin and Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 23, 2023

Great customer service excellent technician and I am so happy that I brought my car there More

by jpolycar67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervis
Nov 24, 2023 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 22, 2023

This time service was faster than other visits And Paul was very helpfull he answer all my questions and concerns More

by MIRIAM14AM
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Nov 24, 2023 -

DCH Brunswick Toyota responded

Miriam, Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad Paul was able to help, and we hope to see you again! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 22, 2023

Amazing service! !! I dropped my car to be repaired after the accident for body work. I wanted to have all the OEM parts installed for the repair. Steven at DCH bruns More

by NIMAL_PATEL16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven taveras
Nov 22, 2023 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 21, 2023

Worst experience I have had. Charges not explained properly, unexpected costs. Car was not even cleaned, dust from construction on car exterior. More

by lhess12301
Recommend Dealer
No
Employees Worked With
Richard Venerous
Nov 24, 2023 -

DCH Brunswick Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 21, 2023

Very good service The service provided was excellent The service that was provided on the day of my appointment was excellent More

by nietochristian10
Recommend Dealer
Yes
Employees Worked With
Gary
Nov 22, 2023 -

DCH Brunswick Toyota responded

Christian, thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 21, 2023

Jodie was extremely knowledgeable and helpful in the process of purchasing the vehicle. Her expertise with Toyota's hybrid vehicles proved instrumental in my purchase. More

by briancjohnson.bj
Recommend Dealer
Yes
Employees Worked With
Jodie
Nov 22, 2023 -

DCH Brunswick Toyota responded

Thank you, Brian. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 21, 2023

Was very good Explain everything that was done to my car Got me out in a really good time More

by unclewayne3257
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Nov 21, 2023 -

DCH Brunswick Toyota responded

Wayne, Thank you! Paul and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 21, 2023

Prices are too high for the parts and labor both compared to other dealers. They charge always higher than what online price says!!!!! Also i felt racism couple times in the past. Paul and richard are the ni More

by Gaurav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Rojas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 21, 2023

Maintenance check took longer than indicated. Notifications for online sign off were delayed. Better signs for the service door - one gets lost very easily More

by KAMAU.EWANJIKU
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
Nov 22, 2023 -

DCH Brunswick Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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