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DCH Freehold Toyota
Freehold, NJ
2,672 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,672 reviews
December 11, 2019
Matt Morano in service is fantastic!! He does what he can to help and is always looking out for the customer I recommend using him to help and is always looking out for the customer I recommend using him More
by Mshatsky
Employees Worked With
December 10, 2019
Nori Wilhelm Nori was the best!! I have been buying cars for 28 years and she was amazing. If you are looking for a easy painless car buying experience go see he Nori was the best!! I have been buying cars for 28 years and she was amazing. If you are looking for a easy painless car buying experience go see her More
by Vaubel.chris
Employees Worked With
Nori Wilhelm
December 06, 2019
WORST CUSTOMER SERVICE. They definitely need to work on customer dealing skills. It seems like none of the employee is happy working here. No smiles at all and RUDE attitudes. Service advisors don't call y customer dealing skills. It seems like none of the employee is happy working here. No smiles at all and RUDE attitudes. Service advisors don't call you back with status updates. I left my car overnight for diagnostic they never call me back in the morning for the updates. So, When I got off from work the next day. I called them and they said your service advisor left for the day so you can't pickup your car. That's totally unacceptable. They don't give loaner (courtesy) cars no matter what. I wonder if they have any? This place is definitely a NO GO place. More
by mhassanz
Employees Worked With
Unknown advisor and receptionist.
December 05, 2019
Matt Morano at DCH Freehold, NJ and of course the entire Freehold operation team, should be commended for "always being dedicated to 5 star stellar service. I purchased my FJ Cruiser from DCH. Freehold operation team, should be commended for "always being dedicated to 5 star stellar service. I purchased my FJ Cruiser from DCH. More
by Dimitris K
Employees Worked With
Other Employees :
Stellar Experience from entry to exit ??????, Jennifer Cosentino, Ludwick Niezgoda
December 03, 2019
Vinny was absolutely amazing! This was my first every car leasing experience and he spent an extensive amount of time helping me make the best choice! I will 100% be coming back to him when my lease ends. I leasing experience and he spent an extensive amount of time helping me make the best choice! I will 100% be coming back to him when my lease ends. I highly recommend him. More
by savareses1
November 25, 2019
Amazing Experience! Just purchased my new 2019 Toyota Camry SE and the associates at Freehold Toyota are nothing short of amazing. A special shout out to Vinny Vitolo who Just purchased my new 2019 Toyota Camry SE and the associates at Freehold Toyota are nothing short of amazing. A special shout out to Vinny Vitolo who made my experience incredible. A purchase like this is always a huge decision, and Vinny was knowledgeable, professional, and invested in every conversation. The team was always willing to listen to my concerns and worked with me to understand my limitations. I can confidently say this was one of my best experiences at a dealership to date. If you are looking at going to Freehold Toyota make sure you ask for Vinny! More
by vinsav987
Employees Worked With
November 25, 2019
smooth accomedations helped in every possible way to accommodate me in a timely manner....and has very pleasant nature.......her follow up calls were helpful .....and she helped in every possible way to accommodate me in a timely manner....and has very pleasant nature.......her follow up calls were helpful .....and she made getting in touch with her easy if i had any questions.. More
by lisa
Employees Worked With
Nori Wilhelm
November 24, 2019
Great experience! Very professional, easy to work with and no high pressure. These guys are the consummate professionals. I was very happy with their service and would Very professional, easy to work with and no high pressure. These guys are the consummate professionals. I was very happy with their service and would return! More
by yitzw1
November 19, 2019
DCH= Don't Come Here Most people don't understand that DCH is an acronym for "Don't Come Here". They are unscrupulous liers, cheaters, and ne'er-do-wells. The management Most people don't understand that DCH is an acronym for "Don't Come Here". They are unscrupulous liers, cheaters, and ne'er-do-wells. The management team are nothing but predators. I will NEVER do business with them again. After many years of loyal patronage, I was treated as if I never did business with them before. I was ripped off by, their manager, Matt Mongiello. Do yourself a favor and BYPASS this xxxxhole....go to Sansone in Woodbridge, NJ. Trust me...it's worth the trip. In fact, two of my friends and one client have gone to Sansone...to purchase vehicles, based on my recommendation. Remember: DCH= Don't Come Here. More
by bobbyhybrid77
Employees Worked With
Matt Mongiello, Nori Wilhelm
November 06, 2019
Did not get in the way of the car-buying experience I knew exactly what car I wanted to get, and Ian knew enough to not get in the way. We tested the car, they accommodated my schedule and answered my q I knew exactly what car I wanted to get, and Ian knew enough to not get in the way. We tested the car, they accommodated my schedule and answered my questions. Test drive on Wednesday, picked up car on Friday, done. Not much more you could ask for. Chad handled the financial end, which I already had prepped and I didn't need someone trying to throw eight million other things at me. More
by CaiasWard
