DCH Kay Honda

Very professional, clean, nice, friendly. I would highly recommend the dealership! Thank you for selling me a wonderful car! I would highly recommend the dealership! Thank you for selling me a wonderful car! More

First time there, I was impressed with the professional level of service from my salesman. level of service from my salesman. More

Merry quick to the point and satisfied I bought my car from driveway.com from your dealership I barely spoke with anybody there but the one person I did speak with was a okay from driveway.com from your dealership I barely spoke with anybody there but the one person I did speak with was a okay More

Good customer service Polite scheduling, frequent reminders, and comfortable waiting area; they don't try to sell you what you don't need; reminders, and comfortable waiting area; they don't try to sell you what you don't need; More

smooth and easy experience great customer service everyone was very friendly and explained service needed and might be needed in the near future everyone was very friendly and explained service needed and might be needed in the near future More

Joe got me in and out with no delay and kept me updated Thank you Thank you More

Mickey was amazing. He kept me in the loop from beginning to end. He worked with me regarding pickup. He was friendly and courteous. He kept me in the loop from beginning to end. He worked with me regarding pickup. He was friendly and courteous. More

Reason given for my issue makes no sense at all wasted 2 hours at dealership hours at dealership More

Communication between sales and service or parts was missing something. Sales kept going back to parts or service and told me someone from parts or service would call me. No one ever did. It took ne missing something. Sales kept going back to parts or service and told me someone from parts or service would call me. No one ever did. It took nearly 45 days from the time I picked up my new Ridgeline to the day I finally got my tonneau cover installed. Once I was connected to Tiffany she resolved the whole issue within one day. My experience on the day of service was perfect. I mistakenly arrived a day earlier and they fit me in anyway!. Then it was done in a little over 1 hr (much quicker than I thought it would be). I found your waiting area to be very comfortable and quiet so I could get some work done. Also, the charge was below what I thought it would be. Fantastic experience on the day of service. Everyone was very nice. More

I hate to leave negative reviews, but I am doing this for the greater good. I bought a new Honda CRV in July '26 and the sales/financing process was superior. Scott Durso who sold me my car was very kn for the greater good. I bought a new Honda CRV in July '26 and the sales/financing process was superior. Scott Durso who sold me my car was very knowledgeable, professional, and not pushy. He found me the exact car I wanted at the right price. Highly recommend! The service department was an entirely different experience. I have always been one to use dealerships for service and my first experience with Honda Eatontown in August was horrific. The service agent did not answer any of my questions, lost a loose inside car piece that I gave him to be fixed and did nothing to rectify the problem but blame others, and was downright offensive. To add insult to injury, he texted me after my service appointment indicating that I may be receiving an American Honda Survey and asked me to please fill it out and I quote "Please keep in mind EXCELLENT is the only grade to pass me, hopefully you can do this for me." Anyone who has to ask for a review of themselves and tell you how to rate them is not a professional in my opinion. I decided to give the servicing department another chance and met with Tiffany on another day shortly thereafter. She went over and above to answer all of my questions and locate the missing car piece. Tiffany was extremely knowledgeable, professional, and truly concerned with turning the ship around which she did. Thank you Tiffany for all of your help, it was greatly appreciated! My rating for the sales department *****. My rating for the service department before Tiffany *. My rating for the service department after Tiffany *****. More