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DCH Kay Honda

Eatontown, NJ

Overview
Employees
Reviews
Vehicles
4.9
7,832 Reviews
Buy or lease a Honda at a New Jersey Honda dealership with a huge selection of vehicles and a proven history of delivering customer happiness. At DCH Kay Honda, we do more than sell and service cars—we take care of our customers The DCH Way. Our Honda dealership in New Jersey has built a business geared towards your complete satisfaction and peace of mind. Whether you’re shopping for a new, certified or used vehicles, looking for Honda parts and accessories, or bringing your vehicle in for routine maintenance, you always receive the highest level of customer service and personal attention here…simply because you deserve it.
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200 State Route 36

Eatontown, NJ

07724

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Showing 7,832 reviews

May 03, 2024

Efficient service and pleasant experiencing waiting at the Honda center. Willing to experience once again in the future. More

by Jon-Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

DCH Kay Honda responded

Jon-Paul, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

Helpful
May 03, 2024

The wait time was the fastest of any dealer I had my car serviced at. Their updated online update messaging lets you know the progress of the service. The dealer representatives were very friendly. More

by riga050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service managers name
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May 05, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

Helpful
May 03, 2024

I was very satisfied with all the service in the purchase of my car, thank you very much to everyone for your patience, dedication and attention!! More

by renanpedrozo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wendling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
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May 05, 2024 -

DCH Kay Honda responded

Renan, It's fantastic to hear that Scott provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing DCH Kay Honda! Michael Lyttle General Sales Manager

Helpful
May 02, 2024

Did a great job working with me on various service items, especially given I had some complicated schedule items that came up More

by skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

Helpful
May 02, 2024

Didn’t know I have free oil change package and was going to get charged had to redo bill More

by thomastheengine0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry about the mix-up. We look forward to working with you again! Ken Kallok Service Director

Helpful
May 02, 2024

Tested and found the source of the problem pretty quickly and were able to resolve it. More

by STACIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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May 02, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

Helpful
May 02, 2024

Best service from start to finish, which I appreciated and got my tags in record time. More

by HERESPZ3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haniel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

DCH Kay Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at DCH Kay Honda are glad to have you as a customer. Michael Lyttle General Sales Manager

Helpful
May 02, 2024

This service center is excellent with all great individuals working to make your experience great. More

by Nk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Oliveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

Helpful
May 02, 2024

My service representative Mickey was friendly and knowledgeable. Always a pleasure coming to K Honda. One suggestion though - recliner chairs in the waiting area for your customers would be wonderfu More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

DCH Kay Honda responded

Thank you, Laura, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Ken Kallok Service Director

Helpful
May 02, 2024

All my needs were met, and all work done was satisfactory, truck rides and stops great now More

by davidchasey1957@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

DCH Kay Honda responded

Thank you, David, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

Helpful
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