DCH Kay Honda

transparent very transparent and honest, went the extra mile to accomadate very transparent and honest, went the extra mile to accomadate, this was my 2nd lease withand i value the relationship mile to accomadate very transparent and honest, went the extra mile to accomadate, this was my 2nd lease withand i value the relationship More

Convenient location, comfortable lounge, Joe was friendly and professional. It still took almost two hours for an oil change, so this should be stresmlined... and professional. It still took almost two hours for an oil change, so this should be stresmlined... More

My service advisor Macey was easy to deal with and kept me informed at every step. They were very thorough and accommodating and my car was ready when promised. me informed at every step. They were very thorough and accommodating and my car was ready when promised. More

The staff is super friendly and they are always super reasonable with pricing. Would definitely recommend their service center to friends and family. reasonable with pricing. Would definitely recommend their service center to friends and family. More

Not very well treated by a guy called Joe Budner. I hope next time we can get someone more polite. I hope next time we can get someone more polite. More

Worst car-buying experience ever. I bought a car from DCH Kay Honda on April 1st. It's been almost a month now, and I haven't received my plates, title, or registration. My temp plate I bought a car from DCH Kay Honda on April 1st. It's been almost a month now, and I haven't received my plates, title, or registration. My temp plate is expiring in a couple of days. I've been calling Louis and Jordan with no reply. According to receptionist Kayla, the issue is they need a form from insurance to register in MA. I already had Jordan and Louise talk with my insurance company on April 1st regarding this; on that day, they said everything was good. At this point, I have no idea where to go; there is zero communication from them. This is so frustrating. If there's an issue, why not contact back and solve it together instead of the silent treatment? When buying the car, I was charged extra fees to do this whole process so I wouldn't have to go through this. At this point, I can't even drive my car properly. I have been pulled over 4 times now due to not having plates on my car. They don't care about their customers once they get their money. I would never recommend them to anyone. I had bought multiple cars from different states and never had this issue. More

Young lady that helped me was very friendly and professional. I was done very quickly. professional. I was done very quickly. More

Great dealership, they give you realistic time lines, call when they say they'll call, fix what they said they'll fi. I couldn't ask for better. call when they say they'll call, fix what they said they'll fi. I couldn't ask for better. More

Amazing customer service Tiffany Wessel has great communication skills & explains everything perfectly. She is very patient and has made this experience so smooth. I wish all customer service workers communication skills & explains everything perfectly. She is very patient and has made this experience so smooth. I wish all customer service workers offered the same experience Tiffany delivered me. More

Great communication and prompt service! Macey was excellent. Communicated in a timely manner and all issues were resolved. Macey was excellent. Communicated in a timely manner and all issues were resolved. More