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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,142 Reviews

1,142 Reviews of DCH Kay Honda - Service Center

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April 02, 2019

Routine service Top quality service, in and out in an hour. Complete service inspection points report gives clear indication of maintenance needed in future. Clean, p More

by fitguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

DCH Kay Honda responded

Thank you for taking the time to leave us a positive review! It is our pleasure to provide you with quick, top quality service. Thank you for your business, and we hope to see you soon!

March 31, 2019

Service appt Excellent friendly fast service came in and was out of the dealer within an hour. Very helpful with my issue of a blown tire. No complaints More

by Brett M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lyttle, Emily Esposito
Apr 01, 2019 -

DCH Kay Honda responded

Brett, thank you for this great review of your service visit! Our staff tries to provide fast and informative service, and we are pleased this your experience. Thank you again for this kind review, and we look forward to working with you again.

March 30, 2019

Excellent service Scheduling my service was easy. The service rep I met with was very nice. My appt. was scheduled at 9:30 and I was done by 10. Good service experien More

by tonyg819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

DCH Kay Honda responded

Tony, thank you for this awesome review! We are happy to hear that you had an excellent service visit that was efficient and quick, and that you had an all around good experience!

March 30, 2019

Honda service As always I am very happy with courtesy and professionalism at this Honda service.Highly recommended!!!Very kind stuff that knows to do the right thin More

by Bpg13
Recommend Dealer
Yes
Employees Worked With
Carlos Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Connelly, Ramon Rosius
Apr 01, 2019 -

DCH Kay Honda responded

Thank you for this great review! We appreciate your kind words about our staff, and thank you for your recommendation of our facility! We look forward to working with you again!

March 28, 2019

EXCELLENT SERVICE — EASILY ACCESSIBLE I had to have a minor repair done to the Certified Pre-Owned Accord Coupe I just bought, and honestly, DCH Kay Honda went all out to make sure that th More

by Pamela Valentine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene Kramer
Mar 29, 2019 -

DCH Kay Honda responded

We appreciate your continued business with DCH Kay Honda, and we are glad to see you were properly attended to. We hope to see you again!

March 27, 2019

Service advisor, Tiffany Wessel was friendly and knowledgeable. She applied applicable coupons available. The work was done in a timely manor. she kept me More

by Calvertjacssr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

DCH Kay Honda responded

We appreciate your review. Our dedicated employees including Tiffany, are what makes our customer service experience so great. We hope to see you at your next maintenance!

March 26, 2019

Welcoming, Comfortable and Clean, Great Coffee Trust Max Brodbeck to tell me all I need to know and provide checklist of vehicle performance areas, before I make decision to add any repairs to my s More

by Judy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

DCH Kay Honda responded

Thank you for reviewing DCH Kay Honda, Judy. We are delighted to hear of your service experience and to learn that you always feel satisfied, its something we strive for. We hope to see you again!

March 24, 2019

Great Service Department I had great visit to the service department. Mickey took care of the car and got me back out on the road quickly. The service center is neat and cl More

by JimC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

DCH Kay Honda responded

Thank you for this great review of your service visit, Jim! Our service department strives to provide quick and efficient service, but we are pleased to provide a comfortable waiting area and amenities during your wait! Thank you for your kind words about Mickey and our facility, and we look forward to future interactions!

March 24, 2019

Very Happy with the Honda Service Dept in West Long Branch N I took my car in for service since my air conditioning was not working. I was initially told on the phone that they do not have loaners, but when I c More

by MaryD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did not get the names of anyone, but I was their at 8 am in the morning. The shuttle person was extremely nice too. He stayed at Enterprise until he was sure I was able to get a car
Mar 25, 2019 -

DCH Kay Honda responded

Thank you for taking the time to leave this review with us, Mary! We are happy to provide a rental vehicle to you while your car's air conditioning is being repaired! We are pleased that the service department provided all of the information you requested, and that all of the staff members had a pleasant demeanor!

March 23, 2019

Always professional and helpful I'm always happy with my experience at DCH Kay Honda. The service department is professional, answers any questions and keeps my 2001 Accord running More

by Honda Happy
Recommend Dealer
Yes
Employees Worked With
Jim A.
Mar 25, 2019 -

DCH Kay Honda responded

We are so happy to hear that you always have a wonderful experience when visiting us, and that our service department has kept your car well-maintained! We look forward to your next visit.

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