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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,465 Reviews

1,465 Reviews of DCH Kay Honda - Service Center

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July 03, 2025

Oil change took way too long. Dropped off car at 7 am and wasnt ready until 2 pm. More

by Fred.guzzi3
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 06, 2025 -

DCH Kay Honda responded

Thank you for bringing this to our attention, Fred, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ken Kallok Service Director

July 03, 2025

DCH Honda of Eatentown always meets and completes your service needs, along with preventative info for future! More

by SREITBERGER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Furslew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

July 02, 2025

I’d had a very serious near accident due to two blown tires and bad brakes. I was shaking when I crept, without an appointment, into the service bay. Joe and his crew fast tracked assessing the problems More

by MCSTUNKEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

July 02, 2025

They are always very nice and generally quick. Watch out for high pricing but that’s pretty standard for dealerships. More

by Tstrausb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. Tiffany and our team appreciate your business and hope to see you again soon! Ken Kallok Service Director

July 01, 2025

You didn’t replace both front and rear rotors on a car that I purchased less than a week prior. Only the front rotors were replaced due to poor business practices as well as poor repair practices. I’m gre More

by Nakiaharris75
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando Daniel Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Radice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

DCH Kay Honda responded

Nakia, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

July 01, 2025

I enjoy this dealership’s friendly, quick and transparent service. They do what they say and make sure it’s done right. I’ve serviced two cars with them and both are well over 200k! Plus the tech’s send you More

by nikesbree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

July 01, 2025

we always go to kay honda for service because joe budner always takes good care of us. More

by ronniewest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

June 30, 2025

Good service . Pleasant staff to deal with. Everything went smooth. Got the oil change appointment right away More

by NJSABHATT
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

June 29, 2025

Easy to schedule service. They clearly communicate any issues and service is performed in a timely manner. More

by RS3NYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

June 28, 2025

I wasn't fortunate to bag outrageous deals at this dealership lately. I bought two new vehicles in early 2000 and I was happy with the sales and service experience. Since then I also bought 5 other More

by ben_air
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

Jun 28, 2025 -

ben_air responded

By the way, Joseph Budner was outstanding. There are no words to express gratitude to his service. He listens to his customers and ensures the customers’ concerns are fully addressed.

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