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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,193 Reviews
Call Service Center (866) 906-6238

1,193 Reviews of DCH Kay Honda - Service Center

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April 18, 2024

I had an appointment for a quick check of brake pads. Two and one half hours later my car was looked at. Why schedule an appointment? More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
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Apr 21, 2024 -

DCH Kay Honda responded

Bob, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ken Kallok Service Director

April 17, 2024

Waited 3 hours for my car, it was in with an appointment for an oil change More

by MANISHA0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Budner
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

DCH Kay Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Kallok Service Director

April 17, 2024

The salesman and buying process was excellent and the finance and delivery managers were great too More

by LLEWTHUN55
Recommend Dealer
Yes
Employees Worked With
Eric Morgenstern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 17, 2024

Everything was great. Extremely pleased with everything. Staff was great and super nice. Very happy. More

by STEEL122117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

April 17, 2024

I love this location. It’s very convenient for me to get to and the work is always on point. Very friendly and communicative staff. More

by LAURENHARVEY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

DCH Kay Honda responded

Hi Lauren: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

April 17, 2024

The people were extremely professional and caring. Extremely attentive and provided the car when they had said. More

by GMOUTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Oliveras
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Apr 17, 2024 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that Joseph, Mickey, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

April 17, 2024

People who work in the service area are friendly and helpful. Good service but it is a little expensive. More

by wjklaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

April 16, 2024

ALWAYS ON TIME, Friendly and courteous their prices are high but I have not been disappointed with their work More

by Boats54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

April 16, 2024

Purchased several cars from this dealer and ALL are serviced here, very happy with dealership More

by Garry Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda, Garry. We truly appreciate your business and hope to see you again soon! Ken Kallok Service Director

April 16, 2024

It was fine. All the staff did a good job and you're lucky to have them. More

by sutafani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nader Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None of the people I interacted with are in the dropdowns
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Apr 17, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

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