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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,092 Reviews

1,092 Reviews of DCH Kay Honda - Service Center

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May 02, 2024

My service representative Mickey was friendly and knowledgeable. Always a pleasure coming to K Honda. One suggestion though - recliner chairs in the waiting area for your customers would be wonderfu More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

DCH Kay Honda responded

Thank you, Laura, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Ken Kallok Service Director

May 02, 2024

I had the filter changed 3 months prior to this appointment, yet it was recommended that I change the filter. The technician based his recommendation on mileage of car, not the condition of the fil More

by kathiscamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Budner
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

All my needs were met, and all work done was satisfactory, truck rides and stops great now More

by davidchasey1957@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

DCH Kay Honda responded

Thank you, David, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

May 02, 2024

I am pleasantly satisfied with service that DCH Honda has provided for me and my family over the last decade! More

by NOMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Tapia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

May 02, 2024

It was nice gave us good feedback about the work to be done and the minimum amount that will be required. More

by bipatel084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

May 02, 2024

Been a customer at DCH KAY HONDA since 1997. My visits always a pleasant experience when Mickey Hughes is my service manager. Always request Mickey who is always a top professional and makes me More

by VINNYVERRICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

DCH Kay Honda responded

Vinny, we are very happy to hear that Mickey provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

May 01, 2024

Very professional and courteous staff! Everything from when I pulled up to when my car was finished More

by TLUPI84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 01, 2024

Great customer service experience. I did find a cap tucked in by my windshield wipers 2 days after service. I opened the hood see where went and put it on. Problem averted. An oversigh More

by Louis L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

DCH Kay Honda responded

Louis, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

May 01, 2024

Very professional. Smooth and easy process. The salesman and manager were very nice. I would recommend going there. More

by RSTROHMENGER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 01, 2024

I’m currently finishing my deal. I’ve been working with my contract analyst Yankiel Montes de Oca. He has provided clear instructions, explained the process, and is keeping me update More

by KVELETTO
Recommend Dealer
Yes
Employees Worked With
Yankiel Montes de Oca Driveway
May 02, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! Yankiel and our team sincerely value your business and look forward to your next visit. Ken Kallok Service Director