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DCH Paramus Honda

Paramus, NJ

4.9
5,302 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,302 reviews

September 23, 2017

Top-notch service! Dee and the staff at DCH Paramus Honda was tremendous in helping me lease a new HR-V. Dee worked with me to get me a car and a lease option to suit m More

by Jerseycowboy
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Mustafa, Nicole Mejia
September 22, 2017

Civic lease Paul Park was very kind and gave a great deal on a car for my son. Paul was able to explain a lot about the new Civic that we did not understand. We w More

by jessibong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Park
September 22, 2017

Great salesman! Dee was really great. Took the time to walk us through all the features of the new suv, and did an excellent job. I would definitely recommend him to More

by MattDoyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Mustafa, Govaia Larcher
September 22, 2017

Fast and professional The employees at DCH Paramus Honda were very kind and worked with me to find a great deal for a 2017 Honda Accord lease. I'm very happy with my purcha More

by miken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Mueses, Christian Graciano, David Zuluaga
September 22, 2017

Not keeping up their promise I brought my car for a service recall and was promised a ride to and back to dealership. I waited almost one hour for the shuttle and asked driver him More

by asadkhan222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Turbides
Oct 05, 2017 -

DCH Paramus Honda responded

Thank you Asad again for your feedback. It saddens me deeply that the service advisor, and myself, failed in our efforts to make things right and change your opinion of us. I thought we had good rapport, and again I apologize that we did not live up to level of customer service that we always strive for. As we already discussed in person, as much as we try to be accommodating its impossible for us to guarantee an exact pick-up time as the complimentary shuttle service is picking up and dropping off multiple passengers in multiple towns throughout the day and we cannot predict travel distances and traffic conditions. The repair you had done is typically a 3 to 4 hour job, but the advisor managed to get the repair done is less than 2 hours to accommodate your schedule. I hope that you give us another chance at servicing your vehicle, and as promised I will personally drive you in my car to make sure you are picked up at the time of your choice. Call me directly anytime, Jason 201-351-2669

September 22, 2017

This dealership was top notch! Alex Bernabe took all the time to give me all my options and was never pushy. I ended up getting a brand new car. Top notch car salesman. More

by Jamrak1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2017

Just one visit to the dealership ! I worked with Jenssy on a previous lease Tuesdays purchase was my fourth lease with DCH. He exemplified outstanding customer service & sold me my ca More

by Terry Seidita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenssy Diaz
September 21, 2017

Excellent Service I had bought a CRV almost 12 years ago from Honda. It had over 200,000 miles but was still attached to my vehicle. I went to Paramus Honda just to lo More

by MariaCedeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Muheidat
September 20, 2017

Amazing Experience I had an amazing experience with our sales man Jenssy He listen to us and understood our budget. My husband and I was pleased with the car we bought. More

by Hoffler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenssy Diaz
September 19, 2017

Extremely happy! Hamad Deeb is professional, knowledgeable and friendly. I highly recommend him. He was very helpful in finding a car the fit my budget. Thanks Hamad More

by leidymar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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