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DCH Paramus Honda

Paramus, NJ

4.9
5,309 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,309 reviews

June 20, 2023

Professional from start to finish. My salesperson, Hamad Deeb was attentive, knowledgeable, courteous, and efficient. He listened to my families' needs and answered all questions in a More

by Docjay8
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hunziker
Jun 20, 2023 -

DCH Paramus Honda responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

June 19, 2023

I would recommend this dealership 100%. My specialist Hamad was very welcoming and helpful . He made purchasing my first car a pleasant experience. He is very professional, knowledgeable, a More

by Iyanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martha Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

DCH Paramus Honda responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 17, 2023

I recently purchased a 2023 Honda CRV and I really like the car. It's actually my third CRV and they just keep getting better. What made the purchase effortless was the help of sales associate Hamad Deeb. More

by yogistacey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

DCH Paramus Honda responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

June 16, 2023

Muy bueno dealer, muchas opciones del carro y también mucha ayuda de los vendedores. Muchas gracias More

by Gutierrezjoel944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Fleitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

DCH Paramus Honda responded

¡Gracias por compartir su experiencia de cinco estrellas! Estamos encantados de saber que nuestro equipo pudo ayudarlo durante su visita. ¡Esperamos verte de nuevo!

June 15, 2023

I have total confidence in Natasha always explains everything before in detail before they start if something changes she call immediately I bring my car because of her when I pick up my car she ful More

by Rgrif944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

DCH Paramus Honda responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

June 15, 2023

Paramus Honda Service Department, Ms. Natasha Nedd provides exceptional customer service and demonstrates authentic care for her clients. Natasha consistently demonstrates professionalism More

by JusCass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

DCH Paramus Honda responded

Natasha is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

June 14, 2023

Simply the best Honda dealership experience that I’ve had in the last 7 years of being a Honda customer. The staff were all knowledgeable and polite. Gave me quick and efficient responses and made sure that More

by J Cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Tiburcio
Jun 15, 2023 -

DCH Paramus Honda responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 13, 2023

I recently had the pleasure of working with an outstanding service advisor at DCH Paramus Honda. From the moment I arrived, their attentiveness and dedication to providing exceptional service were More

by dassa84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

DCH Paramus Honda responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

June 13, 2023

Try calling them to talk to a sales manager Good luck with that can never get him on the phone they say he will call you back but doesn’t worst customer service ever. They just lie to you and say someone More

by Yonick59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maria Alcantara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omari Addison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.

Jun 26, 2023 -

Yonick59 responded

I am very dissatisfied. I really would like a manager to call me back. I called there all the time cannot get a manager on the phone they say someone will called me back but no one’s calls I need to speak to a sales manager. I have a problem with my license plates it’s been six weeks and I still haven’t gotten them.

June 12, 2023

Buying a car with Hamad at DCH Paramus Honda was a pleasure, he was attentive and thorough and we left with a car that we really like. More

by bensozanski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

DCH Paramus Honda responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

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