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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,204 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 9,204 reviews

September 10, 2026

Tom took the time to show me why the inspection failed. Tom is a good service advisor. More

by rednitas
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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September 10, 2026

It took 5 hours It took a very long time to have my car serviced. Approx 5 hours. More

by JACKSON584
Recommend Dealer
No
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Sep 10, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

September 10, 2026

They are always prompt, courteous, professional, and friendly. My car was serviced in a reasonable amount of time. More

by workingmom718
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Sep 11, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad our team consistently provides prompt, courteous, and professional service. We appreciate your kind words and are happy we could get your car serviced in a reasonable amount of time!

September 10, 2026

Their very courteous&accommodating &friendly &I love that they offer u coffee or tea. I like that they show me what their doing on my car More

by rikkitammy
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Sep 11, 2026 -

DCH Wappingers Falls Toyota responded

We’re glad you enjoyed the friendly and accommodating service from our team. Thank you for your kind words and for appreciating the time we took to show you what we were doing on your car!

September 10, 2026

Dishonest I was charged $45 for a tire rotation and the service department never rotated my tires and charged me for a job. Never done. More

by Caitlinn Mahar-Daniels
Recommend Dealer
No
Employees Worked With
Judy Deems
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Sep 10, 2026 -

DCH Wappingers Falls Toyota responded

Caitlinn, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

September 10, 2026

Concerned and quick Told them I needed my car quick and I got it Quickly More

by PETER_CORSELLO
Recommend Dealer
Yes
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Sep 10, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad we were able to get your car ready quickly and provide the prompt service you needed. We truly appreciate your business!

September 09, 2026

Very professional, extremely accommodating and kept in touch throughout the appointment. Excellent in helping me get a convenient appointment More

by patslats
Recommend Dealer
Yes
Employees Worked With
Matt Mafucci
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Sep 09, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re glad our team provided professional and accommodating service while keeping you informed throughout your appointment. We appreciate your kind words and are happy we could find a convenient time for you!

September 08, 2026

I depend on DCH and they have always been very up front with me. I appreciate their constant communication and going above and beyond. More

by BRISA35US
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 08, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust in DCH Wappingers Falls Toyota! We truly appreciate your kind words about our communication and commitment to going above and beyond. It means a lot to know we’ve consistently provided an experience you can depend on!

September 08, 2026

Smooth, straight forward The rapport with Mike is great, currently trying to get my teammate to buy her next vehicle there. More

by JONL858
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Callahan
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Sep 08, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re glad Mike made your experience smooth and straightforward and that you enjoyed working with him. We truly appreciate your recommendation and hope your teammate chooses us for their next vehicle!

September 08, 2026

Very disappointed with my experience. I visited this dealership after seeing a vehicle advertised online at a certain price, only to find out the actual price at the dealership was signif More

by DIANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melissa Sinapi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rivera (in Sales)
1.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2026 -

DIANA responded

Very disappointed with my experience. I visited this dealership after seeing a vehicle advertised online at a certain price, only to find out the actual price at the dealership was significantly higher. The online pricing did not match what was presented in person, which felt misleading and like a waste of my time. I drove out expecting transparency and honesty, but instead encountered pricing that changed once I arrived. If there are additional fees, conditions, or qualifications required to get the advertised price, those details should be clearly disclosed upfront. I value honest business practices and accurate advertising. Unfortunately, this experience left me frustrated and feeling that the online listing was used simply to get customers through the door. I would recommend that potential buyers verify all pricing details before making the trip. Would not return and would not recommend based on this experience.

Sep 08, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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