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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,620 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,622 reviews

March 12, 2026

Long time customer who likes it there Always feel that the employees care about giving me the proper attention More

by CLUBSALMONRK
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Mar 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for being a longtime customer! We truly appreciate your continued support and are glad to hear that our team always makes you feel well taken care of. Providing attentive service means a lot to us, and we look forward to seeing you again!

March 12, 2026

I recently purchased a 2026 RAV4 Hybrid and had a genuinely great experience working with Mike. He was knowledgeable without being pushy, answered all my questions honestly, and made what can be a st More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're so glad to hear that Mike made your purchase of the 2026 Toyota RAV4 Hybrid a smooth and straightforward experience. Providing knowledgeable, pressure-free service is exactly what we strive for at DCH Wappingers Falls Toyota. Enjoy your new RAV4 Hybrid, and thank you for recommending Mike!

March 12, 2026

Great communication and professionalism. Took great care and time to rectify the problem with my vehicle and put my mind at ease. More

by TIMDOLACK
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Mar 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear our team provided great communication and professionalism while taking the time to resolve the issue with your vehicle. It’s wonderful to know we could help put your mind at ease. We truly appreciate your support and look forward to assisting you again!

March 12, 2026

Quick service. Friendly staff. I appreciated the fact that the service included a video and a ride with a mechanic to describe an issue. More

by FRANK.BACKER
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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March 12, 2026

It was the greatest experience ever The service department was very very very extremely awesome More

by DANIELLEHUGHES0515
Recommend Dealer
Yes
Employees Worked With
Matt the service writer
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Mar 12, 2026 -

DCH Wappingers Falls Toyota responded

Hi Danielle, thank you for the amazing feedback! We’re thrilled to hear you had such a great experience and that our service department made such a strong impression. We truly appreciate your support and look forward to assisting you again! 🚗😊

March 12, 2026

It was fine. Recieved suggestions from the tech, but nothing from service, I asked about it, then waited another hour or more for the suggestion to get fixed. Thi More

by JESSEHERMAN88
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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March 11, 2026

Better than average new car dealership experience. Still painful I wanna know what DCH stands for More

by MIKENREGINA_204
Recommend Dealer
Yes
Employees Worked With
Francisco
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Mar 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your experience was better than average, and we appreciate you choosing our dealership. To answer your question, DCH in DCH Wappingers Falls Toyota stands for Delivering Customer Happiness. Thanks, and we look forward to assisting you again in the future.

March 11, 2026

Friendly and efficient Loved the waiting room and coffee love my new car! Crown platinum ?? More

by TAMI2468
Recommend Dealer
Yes
Employees Worked With
Steven and Dylan
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Mar 12, 2026 -

DCH Wappingers Falls Toyota responded

Tami, thanks for the great review! We’re so glad to hear you found our team friendly and efficient, and that you enjoyed the waiting room and coffee. Most of all, we’re thrilled that you love your new Crown Platinum! Congratulations, and we look forward to seeing you again. 🚗😊

March 11, 2026

They were friendly and attentive All the staff were helpful, clean & comfortable waiting lounge More

by MJMATAGRANO76
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Mar 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear you found our team friendly and attentive. It’s great to know our staff was helpful and that you enjoyed the clean and comfortable waiting lounge. We appreciate your support and look forward to assisting you again!

March 10, 2026

Pleasant,quick and courteous service thank you Thank you Thomas Hackett I appreciate the communication and offers discussed upon arrival. Coupon offers for future services would be great! More

by queenreina1
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Mar 11, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We truly appreciate your feedback. We're glad you had a pleasant and quick experience and that Thomas was helpful in explaining the communication and service options. We’ll definitely keep your suggestion about future service coupons in mind. We look forward to seeing you again!

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