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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,008 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 9,008 reviews

July 07, 2026

Very nice for a change not to go to a car dealership and be pressured. More

by SKIBUM363
Recommend Dealer
Yes
Employees Worked With
Avi
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Jul 08, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you had a comfortable and pressure-free experience. We appreciate your trust and are happy we could make your visit a positive one.

July 07, 2026

A very informative and courteous experience. A totally refreshing and hassle-free experience. All questions answered More

by heartman814
Recommend Dealer
Yes
Employees Worked With
Joe for sales. Matt for service.
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Jul 08, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We're glad to hear you had an informative, courteous, and hassle-free experience. We're to know all of your questions were answered. We appreciate your support and look forward to serving you again!

July 07, 2026

Excellent service and friendly Knowledgeable and helpful and patient Always answers phone when I call and usually has the answers More

by Glfrnut
Recommend Dealer
Yes
Employees Worked With
Avi
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Jul 07, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're so glad to hear you received friendly, knowledgeable, and patient service. It's great to know our team has been responsive and helpful whenever you call. We truly appreciate your support and look forward to serving you again!

July 06, 2026

No one is talking . Very sad. A list how can i help? I had to said I have appointment who I speak? Some walk by me he answered ' wait for tom, that's his desk ' More

by HOLAYSONRIE
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jul 07, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're sorry to hear your visit did not begin with the welcoming experience you expected. Your comments are important to us, and we'll share them with our team as we work to improve our customer service. We appreciate you bringing this to our attention.

July 06, 2026

Great to work with, came up a little short on my trade in and after talking met me halfway and I was pleased with that More

by bobo855
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We're glad we could work together to reach a solution you were happy with. We appreciate your feedback and thank you for giving us the opportunity to earn your business. Enjoy your new vehicle!

July 06, 2026

Your repeated surveys are becoming annoying. I have filled out several to date. The sales manager and F&I coordinator were excellent, as was the Online sales team. More

by JMATEY3
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avi Avitan
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Jul 06, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback and for taking the time to share your experience. We apologize if the survey requests have become frustrating and we appreciate your patience. We’re glad to hear that our Sales Manager, F&I Coordinator, and Online Sales Team provided excellent service. Your feedback means a lot to us, and we appreciate your support.

July 06, 2026

Great customer service! Always greeted with a smile. Work is thorough by mechanics. Good bye More

by latinamia
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 06, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're glad you enjoy our friendly customer service and that our team has provided thorough, quality work. We truly appreciate your support and look forward to seeing you again!

July 04, 2026

Kevin was friendly, professional, and knowledgeable, making the process of signing the documents simple and straightforward. More

by RLANICCI
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review. We’re glad to hear Kevin provided friendly, professional, and knowledgeable service and made the document process simple and straightforward. We appreciate your feedback and look forward to serving you again!

July 03, 2026

Judy is great. The dealership is great. Always a pleasure. I always appreciate a job well done. More

by zen62152
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review. We’re so happy to hear that you consistently have a great experience with our dealership and that Judy continues to take excellent care of you. We truly appreciate your continued support and look forward to serving you again!

July 03, 2026

Good, until meeting with management. Long wait time, additional fees not many selections to choose from More

by JQIAN0819
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Goldberg
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad there were positive parts of your visit, but we’re sorry to hear that other aspects did not meet your expectations. We appreciate you bringing your concerns about wait time, fees, and selection to our attention. Your input is important and will be shared with our team as we continue working to improve the overall experience.

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