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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,379 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,378 reviews

January 28, 2026

Bryce did a great job! Easy breezy! 8 more words... 5 more words... 2 more words... More

by EDALY6183
Recommend Dealer
Yes
Employees Worked With
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Johns
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Jan 28, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re glad to hear Bryce made everything easy and breezy. We truly appreciate you taking the time to share your experience.

January 27, 2026

Car processed on time. Reasonable wait time. Video feedback was hard to hear. Need to check tires at Fishkill tire More

by bealzy
Recommend Dealer
Yes
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Jan 28, 2026 -

DCH Wappingers Falls Toyota responded

Bealzy, thank you for your feedback. We’re glad your car was processed on time and that the wait was reasonable. We appreciate you letting us know about the video audio and will share that with our team to improve. Please let us know if we can assist further with your tire concerns.

January 27, 2026

Usually ok but the wait time was crazy. Lauren did advise me of such but They should Have let people Know previously by a phone call or text so we don't wait More

by KBEHRENS1003
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We appreciate your patience and understand how frustrating long wait times can be. We’re glad Lauren kept you informed during your visit, and we value your suggestion about advance notifications. Your input helps us improve communication moving forward.

January 27, 2026

Had to have tires checked for loss of pressure to make sure not related to cold weather. I brought car in and tires were checked thoroughly. Fast service More

by albertroberts
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad our team was able to thoroughly check your tires and provide fast service. We appreciate your trust and are happy to help anytime.

January 27, 2026

Love the new video service techs send. Waiting room comfortable but the best experience is always with Thomas Hackett. He's awesome. Knowledgeable and friendly. Give him an all star employ More

by drag2cu
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome feedback! We’re glad you’re enjoying the new service videos and the comfortable waiting area. Thomas Hackett truly is a standout, and we appreciate you recognizing his knowledge and friendly service. We’ll be sure to share your kind words with him!

January 27, 2026

I very satisfied with the way they treat me at Wappingers Toyota., I highly recommend.. More

by JNFLORES133
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re so glad to hear you’re very satisfied with the way you’re treated at DCH Wappingers Falls Toyota. We truly appreciate the recommendation and your support.

January 27, 2026

Matt was awesome. I came in without an appointment because my headlight suddenly went out and Matt was able to take care of it within an hour. Very happy with that More

by Chuanfenq
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Hi Chuanfenq, Thank you for sharing your experience! We’re thrilled Matt could help you so quickly and get your headlight fixed without an appointment. We’ll be sure to pass along your kind words—he’ll be happy to hear it!

Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad Matt was able to help you quickly, even without an appointment, and get everything taken care of within the hour. We’re happy to hear you had such a positive experience.

January 27, 2026

Excellent service Friendly and got the car serviced earlier than expected. Overall, good. There is a long wait to get appointment on calendar, but otherwise great More

by KATHYANDLIAM
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you received excellent, friendly service and that your car was ready earlier than expected. We appreciate your note about appointment availability and will take it into consideration as we continue to improve.

January 27, 2026

Was a slight wait but communication was good I wish that appointments were available closer than a month or more in advanced More

by RUBYREDGF421
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Hi RubyRedGF421, Thank you for your feedback! We appreciate your patience and are glad to hear our communication was helpful. We understand how important timely appointments are, and we’re always looking for ways to improve availability for our customers. We hope to see you again soon!

Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We appreciate your patience and are glad to hear communication during your visit was good. We understand the concern about appointment availability and value your input as we work to improve scheduling options.

January 26, 2026

Calm and pleasant atmosphere. No hassle getting started. Work done efficiently and quickly. I'll be back! More

by VENABLEMAN
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Report | Print
Jan 26, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad you enjoyed the calm, pleasant atmosphere and that everything was handled efficiently and quickly. We look forward to seeing you again.

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