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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
6,965 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 6,965 reviews

May 06, 2024

All went well with my service. Staff was kind and professional and competent. I am happy to be back with this dealership More

by Jyturenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled you had a great service experience with us! Thanks for your kind words about our staff. We're happy to have you back and look forward to serving you again for all your automotive needs. If you need anything else, just let us know!

Helpful
May 06, 2024

The service is good so far but scheduling definitely needs improvement. We have to wait far too long for an appointment. More

by e213ill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback! We're glad you've had a positive experience overall. We'll work on improving our scheduling to reduce wait times. Your input is invaluable in helping us improve. If you have any other concerns or need assistance, feel free to reach out anytime.

Helpful
May 06, 2024

I have always had good car service on DCH location in Wappingers and I have been very pleased with the staff whom I dealt with. More

by Clelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Maffucci
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May 07, 2024 -

DCH Wappingers Falls Toyota responded

We're delighted to hear about your positive experiences with our car service at the Wappingers location! Thank you for your continued support and for recognizing the efforts of our dedicated staff. We look forward to serving you again in the future!

Helpful
May 05, 2024

Tech who performed inspection was excellent. I have to add more words to this so More

by Peter's gal
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech
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May 05, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback! We're pleased the inspection went well. Let us know if you need anything else. We look forward to serving you again!

Helpful
May 04, 2024

The sales department worked very hard to get this deal happen. The service department is very difficult to get a hold of , even with learning voice mail More

by RMATTHEWS2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Rivera (in Sales)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for the feedback! We're glad our sales team worked hard. We apologize for any service department communication issues. We'll improve this. Let us know if you need anything else!

Helpful
May 04, 2024

It is always a great experience to shop at DCH Toyota. Melissa is so helpful, knowledgeable, and friendly. Kevin is also a professional who is very easy to do business with. More

by susanrotolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

DCH Wappingers Falls Toyota responded

We're glad you had a great experience at DCH Toyota! Melissa and Kevin were helpful, knowledgeable, and friendly. If you need anything else, feel free to reach out. Thanks for your business!

Helpful
May 04, 2024

Very professional staff and courteous. Had my car ready in a timely manner, feedback was thorough as well. Appreciated the car service taking me to and from work. More

by Kjm849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback! We're glad you found our staff professional and your car ready on time. Providing convenient services like transportation is important to us. Let us know if you need anything else!

Helpful
May 04, 2024

Thank you for making this car buying experience so easy and pleasant!!! I will recommend you to everyone! More

by HBAK148
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Mejia
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May 05, 2024 -

DCH Wappingers Falls Toyota responded

You're welcome! We're thrilled to hear that your car buying experience was easy and pleasant. Thank you for your recommendation! If you have any questions or need assistance in the future, don't hesitate to reach out. Enjoy your new car!

Helpful
May 03, 2024

Waiting time was too long. Everything else good. Advisor great. This 15 word minimum is ridiculous More

by CINDY.EMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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May 04, 2024 -

DCH Wappingers Falls Toyota responded

We appreciate your feedback, and we're sorry to hear about the long wait time. We'll address this internally. Thank you for acknowledging our great advisor. If you have further concerns, feel free to reach out.

Helpful
May 03, 2024

DCH wappingers toyota has and always will be the premier Toyota dealership in the Hudson Valley. Their service is thorough and welcoming. Pricing and selection are the best around. More

by DAN_LO15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty and kind words! We're honored to be your top Toyota dealership in the Hudson Valley, offering thorough service, the best pricing, and selection. We appreciate your support and look forward to serving you in the future!

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