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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,043 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,043 reviews

April 02, 2023

Great dealership & sales people. My family has purchased a half-dozen vehicles here & we certainly will return again. My only complaint was that the vehicle I purchased wasn’t s More

by PAUL.ANTHONY.RODRIGUEZ316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff has been very helpful to you over the years. Thank you for letting us know how we may improve for your future visits.

Apr 06, 2023 -

PAUL.ANTHONY.RODRIGUEZ316 responded

I would also add that customers who are purchasing a $20K+ car should be given it with a full tank of gas, a new oil change/filter and clean air filters. I just had to spend an additional few hundred on those items.

April 01, 2023

The service rep was outstanding, courteous, thoughtful, friendly professional, and knowledgeable.The service was outstanding More

by ade1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 01, 2023

The wait was a bit long but it was worth the good news. I appreciate their thoroughness. More

by ERI9000144
Service Time
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 31, 2023

\My service was for wheel rotation. It took 2.5 hours to do. That is very unacceptable to me. Mind you I thought I needed an oil change also. Nut i was informed that I did not at this t More

by BillyAlex4614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

March 31, 2023

You guys are always the best, super professional, and friendly, and aways on point!! Thank you. More

by PSANDOVALBAYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 30, 2023

I enjoyed my phone conversation with Judy and the service was very thorough. Nice waiting room experience.thanks Toyota More

by STALWART2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! It's a pleasure to know our team could assist you and make your experience a memorable one.

March 30, 2023

They were all very kind, courteous, and understanding to our needs in our vehicle purchase. More

by Rlf8389
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 30, 2023

The dealership and employees are helpful and professional. My main issue is I purchased a vehicle on the beginning of December 2022. I paid for the car but have not revived my second key phob. A More

by SBOWE89
Recommend Dealer
No
Employees Worked With
Romaine
Apr 04, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

March 30, 2023

Everything I needed repaired was taken care of with kindness. Thank you for your service. More

by mlpryor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you and provide you with great service.

March 30, 2023

Good but they lost my prescription glasses for driving. But good service plus up to date More

by EVETT_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

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