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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,806 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,806 reviews

November 21, 2023

You should be very proud all the people I delt with were very friendly and professional and Francisco's is the best I More

by fredlund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Francisco was able to assist you throughout your visit. We hope to see you again!

November 19, 2023

Very nice people and willing to work with customers. Loosmane Dessources was great to work with. More

by AYALJA123
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
Nov 19, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

November 19, 2023

You resolved my issues and needs on day #1. How lucky and fortunate for me! To the point and no hassles! More

by genecav2268
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

November 19, 2023

Mr Hackett was truly professional, with the highest level of customer service! While waiting, I found the receptionist, Sheridan, an excellent representative of the dealership and very helpful! More

by MMALONE1880
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Nov 19, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that Mr. Hackett and Sheridan were so helpful during your visit!

November 19, 2023

Very attentive right from the start! And the whole sales floor came to the front door to welcome us the day we were picking up our new car! So adorable!! More

by DEBXPUB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Pascucci
Nov 19, 2023 -

DCH Wappingers Falls Toyota responded

Congratulations on your vehicle purchase! We are so glad that our team was able to help you find the right vehicle for your needs.

November 19, 2023

Great establishment great customer service Always willing to go above and beyond. I highly recommend this place More

by wpfd47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

November 18, 2023

Zion was a pleasure to deal with. He was exactly as you’d like a salesperson to be - not pushy at all. Professional, kind and so personable. Great dealership! More

by RKIMBLE1224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that Zion was so helpful during your visit!

November 18, 2023

Had appointment for oil change at 11:30am. Sat there for 2 and half hours Tool long just to get oil changed More

by MASON2132
Recommend Dealer
No
Nov 20, 2023 -

DCH Wappingers Falls Toyota responded

I wanted to extend our sincerest apologies for the extended wait time you experienced recently. Your time is valuable, and we regret any inconvenience caused by the delay in our service. We're dedicated to providing prompt and efficient service, and we fell short of our usual standards during your recent visit. Please know that we're taking immediate steps to address this issue and prevent it from happening in the future. Thank you for your continued support and understanding. We look forward to serving you better in the future.

November 18, 2023

Good Even though the company did not inform me or anyone of multiple techs being off due to covid causing my appointment time to be 3 hours longer then expected More

by ALAN.HAGERTY0394
Recommend Dealer
Yes
Nov 19, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback and for bringing this to our attention. We'll be sure to share your comments with our management team so we may improve.

November 18, 2023

My experience was more than excellent! ! Every single person I dealt with went above and beyond! More

by rosannec55
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Nov 19, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

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