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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
7,973 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,973 reviews

January 02, 2024

The woman with ted hair who checked me in was the most rude, dismissive person I have ever come in contact with in the service industry. The technician who addressed the concerns with my car did not fix t More

by LGFELDMAN7
Recommend Dealer
No
Employees Worked With
Woman with red hair front desk and I don't know the same over person who serviced my car
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Jan 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

January 02, 2024

In and out. I knew what the issue was but they had to figure it out diagnostially. I will have to go back for a service to replace the part. More

by DRINKSNIGHTLY
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

January 02, 2024

Everyone was wonderful listen to my needs and concerns and overall got me the vehicle I wanted More

by Rlf8389
Recommend Dealer
Yes
Employees Worked With
Avi avitan and mike Newsham
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

January 02, 2024

Personable, felt like I was taken care of despite long wait She updated me when I asked for it More

by RP.HANNIGAN
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

January 02, 2024

Accommodations were made for me, car was timely, happy generally with the service Thank you More

by nigi2034
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

January 02, 2024

They went above and beyond to make our anniversary gift to each other very special, including arranging financing and everything prior to arriving. When we got there, we were welcomed as royalty which was More

by john@flamingotools.co
Recommend Dealer
Yes
Employees Worked With
Joe Degroodt
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

January 02, 2024

I think the rating of 5 explains it all They're both polite and very knowledgeable More

by DLH121
Recommend Dealer
Yes
Employees Worked With
Mike Newsham and Melissa Singapore
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

January 02, 2024

Took a month to get a service appt. Service video was rushed through. No one answered phones so I can pay and pick up my car after hours. Finally picked up car to see they never reset s More

by Jenmurphy42
Recommend Dealer
No
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Jan 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

January 02, 2024

So far, I have been very happy. I bought my RAV4 at an upstate dealer but would definitely change to DCH based on their service department. More

by Mywing17
Recommend Dealer
Yes
Employees Worked With
Judy-she was helpful and professional!
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five star and Judy was very helpful with your needs.

January 02, 2024

Joshua Johns was my salesperson, was incredibly personable and knowledgeable. Made my experience enjoyable and will be recommending him to my friends and family that are looking for a new vehicle. More

by njh101098
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Goldberg
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Joshua Johns provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

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