DCH Wappingers Falls Toyota

Customer service person was very helpful . Seemed to be very knowledgeable. Would work with him again. The service team worked on my vehicle in a timely manner. very knowledgeable. Would work with him again. The service team worked on my vehicle in a timely manner. More

Well there wasn't many cars left at the time I had to do in a lease. I'm not very happy with the choice that I had to take. The car has some issues with the rear view mirror which cannot be adjusted. Which in a lease. I'm not very happy with the choice that I had to take. The car has some issues with the rear view mirror which cannot be adjusted. Which is a safety matter. Overall they're a little minor things wrong inside. I just don't care for the car More

The service advisor was courteous, professional and very informative regarding what services that had to be performed on my 2015 RAV 4. I was completely satisfied with everything that was done. informative regarding what services that had to be performed on my 2015 RAV 4. I was completely satisfied with everything that was done. More

Everyone was very professional. I have been a customer in service for about 5 years, and forgot to bring in a discount coupon that was mailed to me. Cashier would not accept bringing it in after the trans in service for about 5 years, and forgot to bring in a discount coupon that was mailed to me. Cashier would not accept bringing it in after the transaction was completed. Otherwise I would give a 5 star. Thanks for great service anyway. More

Worst customer service experience ever! My appt. Was at 7:30 am. I was not told until 9:00 that my car still had not been serviced. I left without car bring serviced and serviceman didn't even offer to re- 7:30 am. I was not told until 9:00 that my car still had not been serviced. I left without car bring serviced and serviceman didn't even offer to re-schedule appointment More

I brought the car in for an inspection. I explained that the tire pressure light was staying on. I had to pay 139 dollars just to find out why . I was told that it was two sensors and if I wanted to get it the tire pressure light was staying on. I had to pay 139 dollars just to find out why . I was told that it was two sensors and if I wanted to get it fixed it was going to be 5 hundred dollars. As a senior citizen on social security . I cannot pay these prices.. More

The entire staff are very friendly and efficient . They completely met my needs and made my visit a pleasure. I’m happy with my car. completely met my needs and made my visit a pleasure. I’m happy with my car. More

It’s okay. Service department took 45 min to put new wiper blades on my car. I thought that was strange. The service guy was wonderful explained everything. wiper blades on my car. I thought that was strange. The service guy was wonderful explained everything. More

This is the fourth vehicle I’ve gotten here and it’s always a great experience.. Darrel is a good sales manager is always ready to help .. Ari our sales man. Was also great no pressure attitude and gav always a great experience.. Darrel is a good sales manager is always ready to help .. Ari our sales man. Was also great no pressure attitude and gave us all the time we needed . More

$150- Highway robbery to be told “there’s nothing we can do for you” and leave with the problem you came in for. I was told this is an automatic fee for diagnosing the problem. Well then what’s the problem do for you” and leave with the problem you came in for. I was told this is an automatic fee for diagnosing the problem. Well then what’s the problem? I left not knowing, but still expected to pay the ridiculous fee. I was advised the fee is to hook the car up to the computer to diagnosis the problem, but also told my tire sensors were not reading, but again I still paid and left in the same position as if I never came in. More