DCH Wappingers Falls Toyota

excellent car buying experience! From the moment I entered the dealership I was greeted in a friendly and professional manner. From start to finish the service was above and beyond. From the moment I entered the dealership I was greeted in a friendly and professional manner. From start to finish the service was above and beyond. More

Excelent Have no complaints, DCH Toyota always took great care of me. All department have always took great care of me and my Rav4. Thank you. Have no complaints, DCH Toyota always took great care of me. All department have always took great care of me and my Rav4. Thank you. More

20K mile service Well, when I arrived and walked into the area where the reps sit there was 3 individuals standing around talking and having a great time. One of tho Well, when I arrived and walked into the area where the reps sit there was 3 individuals standing around talking and having a great time. One of those individuals was facing me and saw that I was standing there. NOT once did any of those individuals greet me nor say anything to me. Another Rep saw me from a distance standing there waiting to be acknowledged and walked over to me to greeted me asking if I had an appointment. At this time I said I did and that I was extremely disappointing to see 3 individuals standing there and couldn't be bothered to greet me nor help me. The gentleman that assisted me went above an beyond to assist me in my service appointment. He actually apologized for his co-workers in which he didn't have to. Kudos to the service rep that assisted me. I honestly do not recall who the folks are that I had interaction with in the past so I click all of them. More

Service visit The service visit was very good. Lasted 45 minutes as they said it would. Very satisfied with total experience. I would recommend this facility to all The service visit was very good. Lasted 45 minutes as they said it would. Very satisfied with total experience. I would recommend this facility to all More

Not Helpful The service was very minor (check-up + tire rotation). The car does not have a wheel key; they had no solution for that, other than our spending a lo The service was very minor (check-up + tire rotation). The car does not have a wheel key; they had no solution for that, other than our spending a lot of money buying a new one. The car obviously did not come with one. They do not clean the car, at this dealership, nor do they provide any coupons for cleaning, as do other Toyota dealerships. The young lady that interacted with us, was notably unhelpful in all regards. More

2020 Tundra Everyone there was very helpful and courteous. Special thanks to Joe Panpinella and Dylan Abell for all the help they gave me with the purchase of my Everyone there was very helpful and courteous. Special thanks to Joe Panpinella and Dylan Abell for all the help they gave me with the purchase of my new Tundra ! See you all again when I come in for regular service . More

First time shop here,great experience. Love it,very happy. I found the vehicle I wanted here at the right price from the internet.the deal was straight forward,and easy.everyone here I met was professional,fri I found the vehicle I wanted here at the right price from the internet.the deal was straight forward,and easy.everyone here I met was professional,friendly.the sales person very nice,especially,the fiance manager.he work very hart to get me a nice bank,and save me lots money.very happy with DCH.highly recommented. More

Toyota DCH sales and service is the BEST! We come back to Toyota DCH Wappingers because we know the experience of leasing a car will be an easy and professional process. Eric Lahl has been ou We come back to Toyota DCH Wappingers because we know the experience of leasing a car will be an easy and professional process. Eric Lahl has been our sales rep as his knowledge on each vehicle tells us he is compassionate about his job and his clients. Everyone at Toyota DCH Wappingers from the moment you walk in the door and out with a new car is friendly, pleasant and professional. More

Great Salesman Eric Lahl was very helpful and patient with our questions, comparing the Highlander with the Rav 4. Although I'm a fan of the Highlander (my last hig Eric Lahl was very helpful and patient with our questions, comparing the Highlander with the Rav 4. Although I'm a fan of the Highlander (my last highlander is 18 years old and still going strong), we went with the Rav 4 for the better gas mileage. Hoping to get 18 years from the Rav 4 too. Love the new car. More

Good Buying Experience Thanks Joe. Very pleasurable experience for what was our first new buying experience at DCH Toyota, Wappingers. Appreciate your professional and Thanks Joe. Very pleasurable experience for what was our first new buying experience at DCH Toyota, Wappingers. Appreciate your professional and customer centric approach notably the time you spent with us after we commenced the sale in reviewing the RAV4 features in our new vehicle. More