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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
9,414 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 9,414 reviews

January 16, 2021

The service center was fine. After the experience I had with the finance dept. when I decided to pay the vehicle off after 3 months I called Nadeem Randall 4 times and never had a returned call. Spoke to More

by LAURA490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall, Mike Giordano
Jan 20, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. I'm sorry to hear your experience with us did not meet our five-star standard. I'd like the opportunity to speak with you. Please call me at your earliest convenience. Thank you, Ben Carlson Fixed operations Manager 845-296-4261

January 16, 2021

Evin was cordial and right on top of everything......you folks are a pleasure to deal with...We will be coming back again and thank you More

by FVPROVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jan 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 15, 2021

Excellent, courteous and professional service. Time estimate for service call was spot on. Best service department of any dealer in the area that I have direct knowledge of. More

by naferrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Korwatch, Michael Cimorelli
Jan 15, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 14, 2021

Brought our car in for oil change and 25,000 mile check. Tom was easy to work with and we waited for the car and it seems everything is okay. Pleased with our service. More

by pcmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 14, 2021

Mike Giordano is an absolute gem. I've been having a lot of car issues this year (my own terrible luck) and have had to stop in with frequency. Broken cars cause big headaches and the stress can be frenetic More

by rkg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jan 15, 2021 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to provide such great feedback! it sounds like Mike went above and beyond to provide you with excellent service and make your experience one to remember!

January 14, 2021

Excellent, as always! Bought the vehicle their and it recently underwent fuel pump replacement as per recall. Dropped off and picked up later in the day! More

by CUZNLOU727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Jan 15, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 14, 2021

The best Toyota dealer I have been to. Very friendly stuff, and they never push you for something you don't want. I recommend them for anyone is looking for a car. More

by nasr555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Romaine Newby
Jan 15, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy to hear you had a great experience at our dealership and look forward to working with you again in the future!

January 14, 2021

Everyone at the dealership was friendly. No pushy sales pitch. Good price on the truck. Had one small issue day I brought truck home. Jason took care of it right away. More

by wbhoy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Naeem Randall, Wadie Suleiman, Jason Hayes
Jan 15, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 13, 2021

Service was great had no issues whatsoever overall a really well service department. No problems with my car everything runs well service department was upfront about my car. More

by hlunacas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jan 15, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 12, 2021

Scheduled regular service and vehicle state inspection for Prius but had to cancel because car wouldn't start. Tiffany said to bring the car in without an appointment after it started. I did and they se More

by rbofrbandah
Recommend Dealer
Yes
Employees Worked With
Tiffany Moreno
Jan 13, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! It sounds like Tiffany went above and beyond to provide you with excellent service and make your experience at our dealership a good one. We truly appreciate your loyalty to our dealership and look forward to seeing you again soon!

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