DCH Wappingers Falls Toyota

key replacement Our service rep was excellent, our key for our Avalon hybrid was lost and he helped us re place it in a very timely manor. I thank him so much. Our service rep was excellent, our key for our Avalon hybrid was lost and he helped us re place it in a very timely manor. I thank him so much. More

Prius repairs I brought in a 2010 Prius with an unusual problem in the hazard lights. The service manager directed the repair to her most experienced technician who I brought in a 2010 Prius with an unusual problem in the hazard lights. The service manager directed the repair to her most experienced technician who was able to locate and fix the issue in very little time. I was given a excellent loaner vehicle without asking and was treated very well through out the entire time. More

Excellent job at a good price! Great job at a great price under the quoted the price. The work they did. Toyota installed 4 new struts. And rack and pinion parts. The runs like new! Great job at a great price under the quoted the price. The work they did. Toyota installed 4 new struts. And rack and pinion parts. The runs like new! You can't tell it is a 15 year old car! Great job! More

Maintenance Service I had a 3:00 p.m. appointment and was out of there in less than 1 hour. Couldn't ask for better service than that! Toyota service people are pleasan I had a 3:00 p.m. appointment and was out of there in less than 1 hour. Couldn't ask for better service than that! Toyota service people are pleasant and take good care of their customers. So happy I bought my car here! Nereida Torres More

Great I am very happy with my new car now but there were a few hurdles in the beginning. Thank God for David he made those hurdles go away. Thanks David God I am very happy with my new car now but there were a few hurdles in the beginning. Thank God for David he made those hurdles go away. Thanks David God bless. I will come to see you soon and I’ll bring a friend. Thanks again for all you did to make my dream a reality. More

Recall rectification, inspection, oil change Service competently performed and projected write out was particularly helpful. A problem of a rodents nest in the headliner was diagnosed... the pr Service competently performed and projected write out was particularly helpful. A problem of a rodents nest in the headliner was diagnosed... the projected cost of $952.00 seams abnormally high... regrettably, I'm forced to get additional estimates. More

Not happy Last Wednesday, I made an appointment on line for an oil change. When I saw that I mistakenly made the appointment for Monday and not Tuesday, I trie Last Wednesday, I made an appointment on line for an oil change. When I saw that I mistakenly made the appointment for Monday and not Tuesday, I tried to change it, but could find no place on the website to do so. So I made an appointment for Tuesday, and then called the service office and asked that the Monday appointment be cancelled, but I wanted to keep the Tuesday one. I did not get the name of the person I spoke with, but he assured me that he would take care of it. When I arrived for my 1 o'clock appointment on Tuesday, Allison informed me that I had a Monday appointment and not a Tuesday one. She was kind and helpful and straightforward. She said that they were busy, but they will fit me in, it will only take a little longer than usual. Well, I didn't leave Toyota until 3:15. I sat for more than 2 hours for an oil change, brake inspection, tire rotation, and a repair of a small leak in a tire. Considering, it is a 45 minute drive to Wappingers for me, I feel that my day was wasted. I don't think Allison is to blame, but somebody screwed up, and I had to pay for it. More

25k service due. The service woman was very pleasant and accommodating and as always I was taken care of in a timely matter!Yes I would recommend your dealer ship The service woman was very pleasant and accommodating and as always I was taken care of in a timely matter!Yes I would recommend your dealer ship More

The salesperson (wilfrin quezada) was amazing and friendly. I really recommended him to my friends or anyone who wants to get a new car. Thank you Wilfrin. (wilfrin quezada) was amazing and friendly. I really recommended him to my friends or anyone who wants to get a new car. Thank you Wilfrin. More