DCH Wappingers Falls Toyota

No vultures at this dealership Car buying had always been an annoying experience over the years. DCH salesmen or in my case a charming woman , Melissa , made it easy n enjoyable. Sh Car buying had always been an annoying experience over the years. DCH salesmen or in my case a charming woman , Melissa , made it easy n enjoyable. She new her stuff on any vehicle I was asking about and then some. And at the end when my used vehicle was being outfitted with the new tires n rims I provided , she sheppardrd me through that as well n was in touch even on her day off. No negatives here and the other salesmen I interacted with in her stead were personable and just darn nice folks. Will shop there sgsin and u should too More

Take off snow tires. Such great service! I took a chance as walk-in and waited for my service to be completed. Dena was welcoming and friendly. Thank you. Such great service! I took a chance as walk-in and waited for my service to be completed. Dena was welcoming and friendly. Thank you. More

Visit was for Recommended Service Do Soon I walked in forService and Evin greeted me right away and with courtesy. He was to the point in explaining the work I needed some. He asked me when I I walked in forService and Evin greeted me right away and with courtesy. He was to the point in explaining the work I needed some. He asked me when I needed the car back , I told him and The car was ready about an hour before I expressed when I needed it back. More

NYS Vechicl Inspection My service representative at the DCH Wappingers Falls Toyota, Allison Croshier, was very friendly, flexible and was able to accommodate my request for My service representative at the DCH Wappingers Falls Toyota, Allison Croshier, was very friendly, flexible and was able to accommodate my request for a NYS inspection without having an appointment on 6/13/18. The inspection was done promptly and the technician provided recommended service that I will have done at my next appointment. More

Prompt and efficient Although I got there a bit early, they took me in when I arrived. I was told the recall service would take up to 3 hours, but it was just 2 1/2 hours Although I got there a bit early, they took me in when I arrived. I was told the recall service would take up to 3 hours, but it was just 2 1/2 hours. Apparently the serviceman who drove the car must have tossed something on the passenger's seat on top of a bag I had there. It contained a glass chimney for a lamp. This was smashed, but I did not know until I got home or I would have said something. More

always a delay in service/ great with sales I recently waited 2.5 hours for a battery check that i was asked to leave my vehicle for. i waited 5 hours for an oil change, because they forgot to I recently waited 2.5 hours for a battery check that i was asked to leave my vehicle for. i waited 5 hours for an oil change, because they forgot to bring my vehicle in the bay area. i was asked to replace both front and rear rotors and brakes 2 months after having them replaced by another vendor. More

My service guy! Evin is my go to guy for service. He hears my concerns and goes out of his way to explain the issue. He is a pleasure to work with. Evin is my go to guy for service. He hears my concerns and goes out of his way to explain the issue. He is a pleasure to work with. More

20,000 mile service Service was as expected. Friendly staff. Clean waiting area. The bagels and hot chocolate were nice to have since I had my three children with me. Service was as expected. Friendly staff. Clean waiting area. The bagels and hot chocolate were nice to have since I had my three children with me. No issues. More

no issues all went well staffing are always polite and friendly , enjoyed the coffee and bagel, wait time wasn't bad the waiting area is very clean to include the rest room staffing are always polite and friendly , enjoyed the coffee and bagel, wait time wasn't bad the waiting area is very clean to include the rest room which is always a plus More

Tires I specifically worked with Kathleen because of prior positive experiences. She goes the extra step to make sure that things go smoothly, and that the I specifically worked with Kathleen because of prior positive experiences. She goes the extra step to make sure that things go smoothly, and that the customer is happy. More