DCH Wappingers Falls Toyota

New car Joseph Vales helped me with the purchase of a new car. He was very understanding of my needs and worked very diligently to provide excellent service. Joseph Vales helped me with the purchase of a new car. He was very understanding of my needs and worked very diligently to provide excellent service. I had a very good experience. More

Excellent New Car buying experience Buying a new car is always a tricky business. But Jo was very sincere from the start of our experience. we told him what we looking for. He made the w Buying a new car is always a tricky business. But Jo was very sincere from the start of our experience. we told him what we looking for. He made the whole process very smooth and helpful. He took his time and explained all the cool feature of new car. My son was very happy.! Thanks Jo. More

Service Employees were friendly and helpful. Kathleen Crosbie was very accommodating in seeing that my vehicle was done on time, so I could get to work on tim Employees were friendly and helpful. Kathleen Crosbie was very accommodating in seeing that my vehicle was done on time, so I could get to work on time. More

Great service, great car I appreciated that the salesperson are paid by salary rather than commission. While they are bonded on success, their motivation appears to include su I appreciated that the salesperson are paid by salary rather than commission. While they are bonded on success, their motivation appears to include supporting customers rather than a self-serving hard sell. While I did see a certain degree of manipulation, I was able to trust their basic honesty. They are, after all, sales people! The RAV4 we bought meets all my needs. I am very happy with it. This dealership seems well organized to effectively perform future servicing. Of course, that remains to be seen. More

Excellent customer service Great customer service. Attended all my needs. Very knowledgeable and welcoming. Wilfrin made it easy for me me and explained everything to my underst Great customer service. Attended all my needs. Very knowledgeable and welcoming. Wilfrin made it easy for me me and explained everything to my understanding. I will recommend it to anyone More

Routine service-oil change, check routine safety stuff, etc This dealer has always been really great at servicing my older Rav4. They have always taken good care on the maintenance, leaving the car clean and This dealer has always been really great at servicing my older Rav4. They have always taken good care on the maintenance, leaving the car clean and all safety items checked. They have tvs to keep customers occupied while waiting as well as coffee. More

Service department I worked with Michael. He was very courteous and helpful. He is an access to the DCH WAPPINGER corporation. Be sure he knows he really went above and I worked with Michael. He was very courteous and helpful. He is an access to the DCH WAPPINGER corporation. Be sure he knows he really went above and beyond. More

Great as usual! I have been taking my car here for 11 years, and always get good service. This visit my service adviser was Mike Giorano, who was very pleasant and h I have been taking my car here for 11 years, and always get good service. This visit my service adviser was Mike Giorano, who was very pleasant and helpful. More

Trust? Yes. Long wait? Yes It took 2 hours for a frame recall inspection and oil change. But it resulted in need for a new frame (their cost when frame arrives), and a mere $33 It took 2 hours for a frame recall inspection and oil change. But it resulted in need for a new frame (their cost when frame arrives), and a mere $33 total. But why so long given I had an appointment? However, I do trust them to do what is right after buying and servicing my last three Tacomas. More

I had to return to get antifreeze topped off for the EV MOTO I had to return to the dealership to get the antifreeze topped off for the EV MOTOR. It was on the low line. Person said it was no problem to be like I had to return to the dealership to get the antifreeze topped off for the EV MOTOR. It was on the low line. Person said it was no problem to be like that. I have been driving for 56 year's and I know about maintaining a vehicle. More