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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,020 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,021 reviews

May 05, 2011

The Manager Doug greeted me as soon as I came in. He was very helpful and introduced Robert Schaeffer to help us. I can't say enough good things about Robert. He found the best price and affordable payment More

by carmenduke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Schaeffer and Doug ?, Robert Schaeffer
May 05, 2011 -

DCH Wappingers Falls Toyota responded

carmenduke: Congrats on that new Rav4! It's great to hear that your car-buying experience was so positive. That's our goal for everyone who walks through our door. On behalf of Rob and the entire team at DCH Wappingers Falls Toyota, thank you for taking the time to provide this excellent review. Enjoy that ride- Lee Burns, General Manager

May 03, 2011

We leased the car we wanted, a 2011 Toyota Rav4, at a very good price. We were able to purchase just the features we wanted. The car was prepared and ready for us on the day and time requested. The bicy More

by Dartthecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 04, 2011 -

DCH Wappingers Falls Toyota responded

Dartthecat: Thanks for the great feedback. I'm glad to hear you found your leasing experience to be free of any surprises. It's always good to know that our efforts to keep customers well informed during every step of their buying process is being appreciated. On behalf of Eduardo and everyone at DCH Wappingers Falls Toyota, enjoy your new vehicle! Best, Lee Burns, General Manager

May 02, 2011

I would recommend this dealership to friends and friends simply because the service we received from Michael Gruen, our sales person, was friendy, informative, swift and pleasant. When we bought our 2005 H More

by Pat Ianelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
May 03, 2011 -

DCH Wappingers Falls Toyota responded

Pat Ianelli: Thank YOU for this excellent review! Obviously, the better a customers experience, the more likely they are to not only become repeat customers but to recommend it to their friends and family. We at DCH Wappingers Falls Toyota take that commitment seriously. From Mike and all of us here, enjoy that new Highlander! And thank you for your continued loyalty. We appreciate it. Best, Lee Burns/General Manager

May 02, 2011

I could not have asked for a better car shopping/buying experience! My lease was up and my due to life circumstances, I didn't expect to get any help when coming in to try and get a new vehicle. Then I met More

by teachreadkd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mandras
May 03, 2011 -

DCH Wappingers Falls Toyota responded

teachreadkd: It means a lot that you took the time to share your story. The reputation of a car-buying experience being one of high-pressure and basic agony is one we're working hard to eliminate. It's gratifying to hear your visit was comfortable and so positive! From Paul and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Please stay in touch! Best, Lee Burns/General Manager

April 30, 2011

I was one hundred percent satisfied with the entire experience and would recommend DCH Wappingers Fall Toyota without reservation. I have found them to be honest, open, and willing to listen. Both th More

by ashtonbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Robert Schaeffer
May 02, 2011 -

DCH Wappingers Falls Toyota responded

ashtonbk: Thank you! Your review is exactly what we strive for here at DCH Wappingers Falls Toyota. I'm glad we were able to provide the high level of satisfaction that you truly deserve. From Robert Schaeffer and the rest of the staff here, we wish you the very best in your new vehicle. Enjoy! Lee Burns/General Manager

April 29, 2011

I am the worlds biggest pain in the butt when it comes to spending my money. I must have called M.J Herring at least 50 times with various questions and he was able to answer them all and keep his cool, even More

by bizzyx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M.J. Herring
May 02, 2011 -

DCH Wappingers Falls Toyota responded

bizzyx: Wow. A self-proclaimed pain in the butt...and willing to proclaim it for all to see! I tip my hat to you. I'm glad your buying experience was so positive and we appreciate your taking the time to leave such a stellar review. M.J. says to stop by anytime! Enjoy that great ride- Lee Burns/General Manager

April 21, 2011

Ira is an amazing person. We really connected. He was friendly, courteous, and a real gentleman. I received prompt, efficient service with a smile. I could not have asked for a better experience. He a More

by mercgrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ira Weiner
Apr 21, 2011 -

DCH Wappingers Falls Toyota responded

mercgrl: Thank you for taking the time to provide this excellent review! Ira passes on his thanks and wishes you nothing but the very best. He further says it was a pleasure working with you. Best, Lee Burns/General Manager

April 14, 2011

Hassle free! DCH Wappingers Falls Toyota has changed Hassle free! DCH Wappingers Falls Toyota has changed my perception of the stereotypical automobile dealership. I bought a used truck and traded More

by jmcmorrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daryl Callahan, Robert Schaeffer, Neil, Robert Schaeffer
Apr 14, 2011 -

DCH Wappingers Falls Toyota responded

jmcmorrow: And that's exactly what we're all about here at DCH Wappingers Falls Toyota! Professional, courteous and hassle-free. It's the way every automotive buying experience should be. Thanks so much for the great review! Enjoy your vehicle- Lee Burns/General Manager

April 08, 2011

went for a free oil change. and when i got their, I asked if it could be possible if they could do a wheel alignment,cause I change over from my winter snows to reg wheels. I notice that the passenger front More

by ernst49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
Apr 14, 2011 -

DCH Wappingers Falls Toyota responded

ernst49: Isn't it great when things go as they should? I'm happy to hear we were able to diagnose and repair your under-steer issue. It's a great feeling when we can provide the customer service that ensures your ride is once again "like new". We look forward to seeing you in the future- Best, Lee Burns/General Manager

April 03, 2011

Everyone was very helpful and knowledgable about their product. The price given for my trade was fair. The final price paid for the car was fair. Corey was a pleasure to deal with as were the managers a More

by rkoz325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
Apr 14, 2011 -

DCH Wappingers Falls Toyota responded

rkoz325: I'm happy to hear that your buying experience at DCH Wappingers Falls Toyota was such a positive one. Our goal is to provide you with the highest quality service you deserve. This would also include adjusting our schedules! Enjoy that new ride- Lee Burns/General Manager

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