DCH Wappingers Falls Toyota

I came to DCH because I needed a car, and was not happy with the selection I found elsewhere. The sales department was great, and they really tried to match what I wanted to what was available. Sure enou with the selection I found elsewhere. The sales department was great, and they really tried to match what I wanted to what was available. Sure enough they had the perfect car for me. Melissa was encouraging without being pushy, and I especially appreciated that I was not talked into spending more than I wanted to. I wish them all the best of luck for their business. More

I was not planning to buy a new car when I entered the showroom. I had received a home mailing, email and a phone call about reducing my monthly car loan payment, with no money down and ending up with a showroom. I had received a home mailing, email and a phone call about reducing my monthly car loan payment, with no money down and ending up with a new 2014 car. The staff was helpful, knowledgeable and further explained possible choices to meet my needs. There was no pressure and I realized that what was presented in those emails and mailings was absolutely true. I now own a new 2014 Camry SE Sport with NO money down and a lesser monthly car payment. The whole process went smoothly and I was in and out with my new car in a 6 hour timeframe. More

We were just informed that our "old" Toyota needed costly repairs, and we made a quick decision to purchase a new car to replace it. How lucky we were to have Jose Villar assist us with this pu needed costly repairs, and we made a quick decision to purchase a new car to replace it. How lucky we were to have Jose Villar assist us with this purchase! He was attentive, informative, and easygoing, throughout the whole process. Unfortunately, we decided we wanted the dark grey instead of the red car, AFTER he wrote up the entire order, and he proceeded like it was no trouble at all! His friendly demeaner and ready smile put us at ease and made this purchase an enjoyable experience. We were disappointed with the Navigation system on our last Toyota, a 2009 Camry. In fact, we said we would never again get a Toyota with a Navigation package. Jose carefully explained the upgrades Toyota had made to the Navigation system since 2009. and demonstrated the voice activation. We were sold. He was very knowledgable and helpful, and we wanted to let you know how impressed we were with his service. We will highly recommend Jose Villar to our friends and family. More

Robert Schaeffer is a asset to your dealer group! I was a service director for over 18 years and I was in the shop until 1995.This is the second truck I purchased from DCH and truly appreciate a good deal an service director for over 18 years and I was in the shop until 1995.This is the second truck I purchased from DCH and truly appreciate a good deal and responsive service from your people. Robert S. did a GREAT job locating the vehicle I needed with Dina,got it there as promised,and even though I was familiar with the process he still took the time to go over some new features I wasnt familiar with.Your finance Mgr,Robert,was informative and respectful,and as a result,I did purchase a extended warranty! My kudos also have to go out to your service dept.,I wouldnt go anywhere else for service,Dave Church is also a major asset to your group,DONT LOSE HIM! Hes a master! Thanks again! Love my Tundra! Dave Wingfield More

Chris Helmink provided me with exceptional customer service at DCH Wappingers Falls. I didn't feel pressure at all from him to purchase the car. He was very resourceful and helpful throughout the proce service at DCH Wappingers Falls. I didn't feel pressure at all from him to purchase the car. He was very resourceful and helpful throughout the process. Chris definitely went the extra mile to assist me. For example, I needed a ride to the dealership and Chris offered to pick me up from work. I was just truly impressed with his outstanding service. I would highly recommend Chris Helmink to potential car buyers. More

Great car buying experience. These guys have it figured out. They truly have a customer first approach and culture, and deliver on that approach at every step of the process. No games, no bait and switch, out. They truly have a customer first approach and culture, and deliver on that approach at every step of the process. No games, no bait and switch, no disappearing behind the curtain for the secret talks with the finance guys. They know and accept that todays buyers are educated and informed and deliver great products and great service at a very competitive price and get you in and out very quickly. I drove from Westchester County to Wappingers Falls to give them my business and still saved buckets of time overall with zero aggravation. More

I have had an ongoing relationship with DCH Wappingers Falls Toyota since March of 2009 when I purchased my 2009 Toyota Sienna LE. My minivan has only been serviced by this dealership and I must say thei Falls Toyota since March of 2009 when I purchased my 2009 Toyota Sienna LE. My minivan has only been serviced by this dealership and I must say their service department is superb. They are kind and very descriptive and do all they can to make your experience a positive one. I have dealt with Tommy Jordan and he has always gone above and beyond to make sure my van is running correctly and has always done right by my family of 6. He is very honest and has the customer's safety and best interest at heart. He treats his customers with respect and gives them as much time as they need even on his busiest of days. I look forward to purchasing many more vehicles from DCH Toyota and having Tommy Jordan take care of our car's maintenance/service needs. Keep up the fantastic work! More

This was the third car purchased within the last 4 years, and each time I have come away feeling satisfied. This last purchase was to replace my leased 2011 RAV4 with a new 2013 with great financing. Carl ho and each time I have come away feeling satisfied. This last purchase was to replace my leased 2011 RAV4 with a new 2013 with great financing. Carl hooked me up with MJ Herring and he help me through the inventory to find my RAV4. The whole process was very smooth and at no time did I feel pressured. Rob was great with all the paperwork. I drove my new RAV4 home and I am very satisfied and feel as I was treated fairly. Recommend anybody to give them a chance. I will go back. More

The salesman was pleasant,helpful and presented me with what I was looking for, and helped me decide between a lease and a purchase of the car I was currently leasing. what I was looking for, and helped me decide between a lease and a purchase of the car I was currently leasing. More