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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,741 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,741 reviews

August 28, 2013

It feels weird saying this, but the buying experience was fine. They took my trade in with a fair price and worked with me on the purchase of a Prius. I called today to get an extension for the back seatb More

by aschnatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steinke
Oct 02, 2013 -

DCH Wappingers Falls Toyota responded

Aschnatz, Thank you for the 5-star review. I am happy to hear that we were able to change your mind about car dealerships! I appreciate you taking the time to write this review and tell me about your experience with MJ Herring, Michael Steinke and Corey Rheal. It is our goal to make every customer feel welcomed and I am delighted that they were able to show you how a great dealership treats their customers. On behalf of MJ Herring, Michael Steinke, Corey Rheal and all of us here at DCH Wappingers Falls Toyota, enjoy your new ride and don’t hesitate to call us for any future needs. -Lee Burns, General Manager.

August 28, 2013

Upon entering the dealership, we were welcomed immediately and were directed to MJ Herring as our Salesperson. He was very well versed and answered any concerns we had. He did not pressure us in More

by ritamagnotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2013 -

DCH Wappingers Falls Toyota responded

Ritamagnotta, Thank you for sharing your experience at our dealership. I am thrilled to hear that MJ Herring was able to give you that pressure-free experience that everyone wants when buying a car. I will make sure to pass along your praise! I am happy that MJ provided the answers you needed to make an informative decision about your car! We definitely see MJ as an asset, and are glad our customers do as well. On behalf of MJ and all of us here at DCH Wappingers Falls Toyota, we hope you enjoy your new car. Please contact us for any future car needs! -Lee Burns, General Manager.

August 27, 2013

I had a wonderful experience, this is the second time I have dealt with this dealership. They are a class act. I highly recommend dealing with DCH Toyota in Wappingers Falls, NY. More

by Flower63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2013 -

DCH Wappingers Falls Toyota responded

Flower63, Thank you much for taking the time to write this 5-star review about your experience with MJ Herring and Michael O’Hare here at DCH Wappingers Falls Toyota. It is great to hear that this is your second time coming to our dealership to purchase a vehicle. We appreciate your loyalty and we look forward to continuing our great relationship! On behalf of MJ Herring, Michael O’Hare and all of us at DCH Wappingers Falls Toyota, enjoy your new ride. -Lee Burns, General Manager.

August 22, 2013

Purchasing a new car can be a stressful, tedious experience but this was not the case in our purchase of a new Toyota. Our salesperson Michael Gottuso's knowledge of his products along with his gre More

by barfy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2013 -

DCH Wappingers Falls Toyota responded

Mr. & Mrs. Jacobsen, Thank you for sharing your enjoyable car-buying experience with Michael Gottuso at DCH Wappingers Falls Toyota. I am pleased to hear that Mr. Gottuso’s extensive knowledge and great personality allowed you to feel relaxed and at ease while buying your new car. Michael has been in the automotive industry for over 11 years and we’ve been lucky to have him as a valued member of our team for over two years. On behalf of Michael Gottuso and all of us at DCH Wappingers Falls Toyota, thank you for the excellent review and recommendation. -Lee Burns, General Manager.

August 21, 2013

I am so impressed with this dealership overall. The teamwork was apparent and helpful to create a positive culture for the buyer. Bobby Pucher was especially knowledgeable, friendly, and a profession More

by oliviml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2013 -

DCH Wappingers Falls Toyota responded

Oliviml, Thank you for the 5 stars across the board and for sharing your positive experience with Bobby Pucher. Teamwork is a priority at DCH Wappingers Falls Toyota and I am so glad that you got to experience it firsthand. Bobby is a valued member of our team; his personal motto is “always give people more than they expect to get” and that is exactly how he treats his clients. He’s at his best when he’s sharing his knowledge of Toyotas and working with customers. On behalf of Bobby Pucher and all of us at DCH Wappingers Falls Toyota, thank you for the recommendation. Enjoy your new vehicle. -Lee Burns, General Manager.

August 19, 2013

I normally dislike shopping for a new car, however working with DCH Wappingers Falls Toyota made the experience much more enjoyable. This is truely the best dealership I have worked with. Bobby, our More

by kgrable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2013 -

DCH Wappingers Falls Toyota responded

Kgrable, I am very pleased to hear that Bobby Pucher provided you with an enjoyable car shopping experience. At DCH Wappingers Falls Toyota, we stand by our hassle-free car buying process and I am glad that we were able to give you a new perception of car dealerships. We consider ourselves a big family and we treat every customer as a member of that family. Taking the time to understand what customers need and want out of a vehicle is what allows us to stand out as a great dealership. On behalf of Bobby Pucher and all of us at DCH Wappingers Falls Toyota, thank you for sharing your experience and we look forward to seeing you again. -Lee Burns, General Manager

August 18, 2013

I haven't bought a car from a dealership in almost 10 years. It was usually a stressful experience trying to come to a price. This one price deal made it simple. It was also a low one as well. Even thou More

by edavis19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2013 -

DCH Wappingers Falls Toyota responded

Edavis 19, I am so pleased that we were able to provide you with a positive and stress-free car buying experience. Bill Albrecht takes pride in working with his customers and getting them into the right vehicle. Here at DCH Wappingers Falls Toyota, our customers are number one and we believe in providing a personable shopping experience. Our hassle-free buying is designed to make the cay buying experience easy and clear. On behalf of Bill Albrecht and all of us here at DCH Wappingers Falls Toyota, thank you for sharing your experience. Enjoy your new vehicle. -Lee Burns, General Manager.

August 14, 2013

This will be our third vehicle with DCH and my wife and I are extremely pleased. The patience and caring attitude that the whole staff gives us creates a good feeling when your buying a large purchase like More

by dhafersr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel
Aug 19, 2013 -

DCH Wappingers Falls Toyota responded

Dharersr, I am pleased to hear that you found your car buying experience at DCH Wappingers Falls Toyota relaxing and enjoyable. Thank you for sharing your kind words about Bill Albrecht, he is a valued member of our team and I am glad you found his knowledge about Toyotas useful. Bill’s laid-back style is just one of many outstanding attributes that he brings to our team. On behalf of Bill and all of us at DCH Wappingers Falls Toyota, thank you for the kind words, enjoy your new vehicle and we look forward to seeing you again. -Lee Burns, General Manager.

August 13, 2013

My husband and I have purchased at least 8 new Toyotas, but this was our first visit to DCH Wappingers Falls Toyota. Our salesman, Robert Mentesana is fairly new and did a great job. He was personable and More

by 3569loganps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

DCH Wappingers Falls Toyota responded

3569loganps, First, thank you for taking the time to share your recent experience at DCH Wappingers Falls Toyota. It is nice to hear your experience with our dealership was the easiest you’ve had. I am thrilled that Robert Mentesana was able to aid you in your purchasing decision and work with you throughout the entire car buying process. He has quickly become a valuable member of our team and we are lucky to have him. From Robert and the rest of us at DCH Wappingers Falls Toyota, enjoy your new RAV4 and we look forward to seeing you again! -Lee Burns, General Manager

August 11, 2013

Our salesperson, M. J. Herring, was totally professional in all our meetings and phone conversations. He is extremely knowledgeable and always took his time to answer all questions. We were made completely More

by cbonic5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl, Micheal, Mary B.
Aug 14, 2013 -

DCH Wappingers Falls Toyota responded

Cbonic5, First off, thank you for the review. I truly appreciate hearing from our customers about their experiences with our staff. I am pleased that you enjoyed working with MJ and that he was able to help you feel satisfied with all the aspects of your deal. I always enjoy hearing that our staff is professional and honest with our customers and we appreciate your feedback about your experience shopping with us. From MJ and all of the staff at DCH Wappingers Falls Toyota, thank you for your business and enjoy your ride! -Lee Burns, General Manager

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