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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,743 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,743 reviews

August 13, 2013

My husband and I have purchased at least 8 new Toyotas, but this was our first visit to DCH Wappingers Falls Toyota. Our salesman, Robert Mentesana is fairly new and did a great job. He was personable and More

by 3569loganps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

DCH Wappingers Falls Toyota responded

3569loganps, First, thank you for taking the time to share your recent experience at DCH Wappingers Falls Toyota. It is nice to hear your experience with our dealership was the easiest you’ve had. I am thrilled that Robert Mentesana was able to aid you in your purchasing decision and work with you throughout the entire car buying process. He has quickly become a valuable member of our team and we are lucky to have him. From Robert and the rest of us at DCH Wappingers Falls Toyota, enjoy your new RAV4 and we look forward to seeing you again! -Lee Burns, General Manager

August 11, 2013

Our salesperson, M. J. Herring, was totally professional in all our meetings and phone conversations. He is extremely knowledgeable and always took his time to answer all questions. We were made completely More

by cbonic5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl, Micheal, Mary B.
Aug 14, 2013 -

DCH Wappingers Falls Toyota responded

Cbonic5, First off, thank you for the review. I truly appreciate hearing from our customers about their experiences with our staff. I am pleased that you enjoyed working with MJ and that he was able to help you feel satisfied with all the aspects of your deal. I always enjoy hearing that our staff is professional and honest with our customers and we appreciate your feedback about your experience shopping with us. From MJ and all of the staff at DCH Wappingers Falls Toyota, thank you for your business and enjoy your ride! -Lee Burns, General Manager

August 08, 2013

My purchasing experience with DCH Wappingers Falls Toyota was extremely positive. The Sales Consultant (Richard Schiro) I dealt with was excellent. He was Professional, Knowledgeable, Patient, and truly a More

by ldecerbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Richard Schiro
Aug 14, 2013 -

DCH Wappingers Falls Toyota responded

Idecerbo, First of all, thank you for sharing your experience at DCH Wappingers Falls Toyota. I always appreciate hearing feedback from our customers about their shopping experiences and interactions with our staff. I am so glad that you enjoyed working with Richard, Pinkal and Robert. Richard is a patient and thorough sales person and he has made many of our customers very happy. We pride ourselves on excellent customer service and respectful sales consultants. I am very happy you had the opportunity to experience the DCH Way of conducting business. On behalf of all of us at DCH Wappingers Falls Toyota, enjoy your ride! -Lee Burns, General Manager

August 08, 2013

Both M J Herring and Jeffrey Walsh have brought customer care and customer service to a new level, at first I was rather apprehensive going into a new car dealership but within a few minutes I was plesently More

by geraldme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Walsh
Aug 14, 2013 -

DCH Wappingers Falls Toyota responded

Geraldme, Thank you so much for 5 stars across that board. I’m delighted to hear that Jeff and MJ provided such a positive experience. We strive to be honest, respectful, and transparent. I’m glad you were able to experience this firsthand. From Jeff, MJ, and the entire team at DCH Wappingers Falls, thank you for the great review and we hope to see you again soon! -Lee Burns, General Manager

August 01, 2013

we found these people and the entire staff at DCH Wappingers to be honest. helpful, friendly and very knowledgeable about your product.It was a pleasure working with them. More

by black5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel
Aug 06, 2013 -

DCH Wappingers Falls Toyota responded

Black5, Thank you so much for 5 stars across the board! We love hearing when our customers enjoy working with our staff. We certainly strive to always be knowledgeable and honest at DCH Wappingers Falls Toyota and our customers seem to appreciate it. Thank you for taking the time to share your thoughts about Robert Mentesana and Pinkal Patel. On behalf of all of us at DCH Wappingers Falls Toyota, thank you for visiting and we look forward to seeing you again in the future! -Lee Burns, General Manager

August 01, 2013

This is my third Toyota purchase, but my first with DCH Wappingers and as I sat at the salesman's desk I turned to my husband and told him this was the best experience we ever had. It was a no fuss, zero More

by tabrams204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2013 -

DCH Wappingers Falls Toyota responded

Tabrams204, First, I would like to say thank you for the review; it is a delightful feeling to know that you are sharing your experience with others. At DCH Wappingers Falls we are your family and friends, it is a strong slogan of ours and I am pleased to hear that you felt that throughout your purchase experience. Bobby Pucher is one of our elite sales consultants and really understands how to best assist customers. While we may not be the closest Toyota dealer, we do consider the time you put into your car purchase and want to make it as easy and enjoyable as possible. We hope to see you and your husband again in the future. Once again, on behalf of Bobby and all of us at DCH Wappingers Falls Toyota, thank you for the wonderful review! -Lee Burns, General Manager

July 30, 2013

We went to DCH looking for a used car and ended up purchasing a new car. Leroy was extremely helpful and patient. He took the time to fully explain all the features in my new car. DCH provides a ni More

by iboughtacar13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
Jul 31, 2013 -

DCH Wappingers Falls Toyota responded

Iboughtacar13, First off, thank you for the wonderful review! I am so happy that Leroy was able to help you find your new car and I am glad that DCH Wappingers Falls Toyota was your first and last place for your car shopping! It is our motto to provide a relaxing and welcoming car buying environment and I am glad you felt that. Leroy enjoys learning about all the features of the new models and does an excellent job explaining them to customers. On behalf of Leroy and the rest of the DCH Wappingers Falls Toyota team, thank you for the wonderful review and enjoy that new car! Lee Burns, General Manager

July 29, 2013

The dealership at Wappingers Falls NY is absolutely the best. Michael Steinke helped me choose my 2013 Prius Persona, the perfect car for me! Michael is great, patient and professional. I couldn't be happi More

by michemerc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steinke
July 25, 2013

Jose was extremely approachable, friendly, and understanding. He made the car-buying/leasing process less stressful and worked hard to find the best trade in and lease deal for my husband and I. More

by nmooregerkhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar
Jul 26, 2013 -

DCH Wappingers Falls Toyota responded

Nmooregerkhardt: Thank you for this wonderful review… we’re extremely glad that Jose Villar made your car-buying experience enjoyable. Jose is a valued member of our team with over 15 years of sales experience. I’m glad he was able to find the best deal for you and your husband. We pride ourselves in being a friendly, knowledgeable and welcoming dealership. I am glad that you and your husband experienced that first hand. We appreciate the 5 star rating across the board; hearing your thoughts validates our approach to customer service. On behalf of Jose Villar and all of us at DCH Wappingers Falls Toyota, enjoy your ride. Have a wonderful weekend! Lee Burns, General Manager

July 21, 2013

My experience with DCH Wappinger Falls Toyota was great. Leroy Porter was very patient with me being that this was my first time purchasing a vehicle. Leroy and staff where very attentive to my needs and ma More

by honeybee4779
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leroy Porter, Leroy Porter
Jul 29, 2013 -

DCH Wappingers Falls Toyota responded

Honeybee4779, Thank you for the encouraging words about Leroy and our team. I am thrilled that we could make your first car buying experience positive. Leroy’s sales experience and car knowledge is able to shine through especially when customers are filled with questions. For your first car buying experience I am so pleased to hear that you are extremely satisfied with your purchase from DCH Wappingers Falls Toyota. It is always pleasant to hear about a customer receiving exactly what they wanted in their new car and also our dealership. On behalf of Leroy and the rest of the DCH Wappingers Falls Toyota team, thank you for the wonderful review and we look forward to seeing you in the future! Lee Burns, General Manager

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