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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,877 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,877 reviews

May 19, 2014

BEST DEALERSHIP EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! After dealing with just about every dealership in the Hudson Valley, Toyota was by FAR the most professional, courteous group of people I have ever de More

by Hmgas1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pinkal Patel, Richard Schiro
May 13, 2014

Just One Visit It took just one visit for my wife and I to realize that we would buy our new Highlander from DCH Toyota Wappingers Falls. We had been to several Toy More

by gebhardj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2014 -

DCH Wappingers Falls Toyota responded

Gebhardj, Thank you for leaving a five-star review of our dealership. I’m happy to hear that it only took one visit for you to decide to buy a Highlander from us at DCH Wappingers Falls Toyota. I appreciate your kind words about MJ! It’s great to hear that he answered all your questions about the vehicle and made you feel comfortable with your decision. MJ works hard to keep customers informed and in-the-loop throughout the entire car-buying process. On behalf of MJ and all of us here at DCH Wappingers Falls Toyota, enjoy your new Highlander! Please let us know if you or your wife have any questions about your new Toyota. We can’t wait to see you down the road for any maintenance needs! Thanks again for your great review. -Lee Burns, General Manager

May 12, 2014

Excellent Customer Service. I walked into the dealership really expecting the deal that I was told by other dealerships I could not "get". I was very pleased with my Sales Woman More

by ByrnesCrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 14, 2014 -

DCH Wappingers Falls Toyota responded

ByrnesCrew: Thank you for taking the time to share your experience with Melissa here at DCH Wappingers Falls Toyota. I am thrilled that we were able to turn the “could not get” into “get” for you! We truly enjoy helping our customers into the perfect vehicle for their needs. Melissa is a valued member of our sales team, and really goes above and beyond for her customers. Our hassle free pricing really takes the stress out of buying a car, I am glad you got to experience this first-hand. On behalf of Melissa, and all of us here at DCH Wappingers Falls Toyota, thank you for the great review. We truly appreciate your recommendation and look forward to working with you in the future. -Lee Burns, General Manager

May 10, 2014

Wouldn't go anywhere else! Michael Guttoso was welcoming as soon as I walked in. He was very knowledgeable about the vehicle I was looking for and listened to what I needed. I More

by Elsyg14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2014 -

DCH Wappingers Falls Toyota responded

Elsyg14: I am ecstatic to hear that you we have become your dealership form here on out, wow that is amazing! I am glad that Michael was able to provide you with such a personable car-shopping experience. Michael is one of our elite sales consultants, and really shows his customers an enjoyable car-buying process. Here at DCH Wappingers Falls Toyota we find customer satisfaction to be most important, and I am glad that Michael was able to show you this. On behalf of Michael Gottuso, and all of us here at DCH Wappingers Falls Toyota, enjoy your new vehicle! We look forward to working with you again and thank you for this excellent review. -Lee Burns, General Manager Thank You,

May 05, 2014

Great price, great place! I had a very good experience at DCH Wappingers and am lucky to have picked them. They treated me very well - always very respectful and considerate, More

by Aimeemiralles1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goldberg, Pinkal Patel, Jose Villar
May 07, 2014 -

DCH Wappingers Falls Toyota responded

Aimee, I truly appreciate you taking the time to leave such a great review of our dealership. I am glad that you found a great price that you were happy with at DCH Wappingers Falls Toyota. It’s great to hear that everyone treated you respectfully during your visit with us. Our goal is provide a low-pressure, relaxed experience for all of our customers. I am pleased to hear that you would return to our dealership in the future! On behalf of all of us here at DCH Wappingers Falls Toyota, thanks for your review! Please let us know if you have any questions about your new car. We look forward to working with you again in the future. -Lee Burns, General Manager

May 04, 2014

Pleasant experience! Chris was very personable and made the purchase of our vehicle a pleasure. The dealership is lucky to have him on their staff. After the sale Chris m More

by johnrichards137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
May 07, 2014 -

DCH Wappingers Falls Toyota responded

John, Thanks so much for leaving a five-star review of DCH Wappingers Falls Toyota! I am happy to hear that your car-buying experience was pleasurable at our dealership! Thanks for the kind review of Chris! You are right in saying that we are lucky to have him on staff with us. He works hard to make sure our customers feel informed before making a decision! We will be pass your compliments along to him. On behalf of Chris and all of us here at DCH Wappingers Falls Toyota, enjoy your new car! We hope to see you down the road for your first scheduled maintenance. Thanks again for such a great review. -Lee Burns, General Manager

May 02, 2014

A Car Dealership That Cares We were very impressed with the professionalism of Leroy Porter and the DCH Wappinger Falls Toyota dealership. Leroy spent a great deal of time helpin More

by Charles845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
May 06, 2014 -

DCH Wappingers Falls Toyota responded

Charles845, Thank you for taking the time to recommend our dealership and for your kind words regarding Leroy. I am pleased that Leroy and our team were able to accommodate you into the perfect Highlander for you and your family. Leroy is one of our elite sales consultants and he truly enjoys assisting customers into the perfect vehicle for them. Our pressure free buying experience really allows our customers focus on their purchase, and I am glad you got to experience this first-hand. On behalf of Leroy, and all of us here at DCH Wappingers Falls Toyota, thank you for this excellent review. I am pleased that we were able to find you the perfect Highlander! Thank you again for the review and we look forward to building our relationship with you. -Lee Burns, General Manager

May 02, 2014

rav4 lease I couldn't be more pleased with my Rav4 and the lease agreement. Michael O'Hare was a courteous and knowledgeable sales person who made it happen. More

by thys3843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 06, 2014 -

DCH Wappingers Falls Toyota responded

Thys3843, I am happy to hear that your experience here at DCH Wappingers Falls Toyota went so well! I sincerely appreciate your business and know that you enjoy driving your new Toyota RAV4. I am pleased that Michael O’Hare was able to provide you with such an enjoyable car-buying experience. He is a valued member of our sales team and works diligently to help his customers into the perfect vehicle for them. On behalf of Michael, and all of us here at DCH Wappingers Falls Toyota, thank you. We truly appreciate your great recommendation and we look forward to assisting you with any of your future automotive needs. -Lee Burns, General Manger

May 01, 2014

Great Experience! This was the fifth time someone in our family purchased a car from DCH. Yet we were still very pleased with our buying experience. Great customer serv More

by Leyla0801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Delany
May 06, 2014 -

DCH Wappingers Falls Toyota responded

Leyla0801, I appreciate you taking the time to leave a review of us at DCH Wappingers Falls Toyota. I’m so happy to hear that you experienced excellent customer service during your visit. Ana is one of our best sales consultants and she loves working hard to make customers feel comfortable. I am pleased to hear that she listened to all your questions and helped you throughout the car-buying process. On behalf of Ana, and all of us here at DCH Wappingers Falls Toyota, thank you for this great review. We can't wait to work with you again in the future. Please let us know if you have any maintenance needs down the road. -Lee Burns, General Manager

May 01, 2014

New car purchase Just wanted to write a note on D.C.H. Wappingers Falls Toyota. The sales staff are extremely knowledgeable and energetic. I ordered my Tundra back in More

by Briansoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
May 06, 2014 -

DCH Wappingers Falls Toyota responded

Briansoc, Thanks for taking the time to share your experience with us here at DCH Wappingers Falls Toyota. I am glad to hear that our customers are impressed with our staff and the work that we do daily. I'm so happy to hear that Chris was helpful during the entire process of ordering and having your truck sent to our dealership. He is a great member of our sales team and loves working hard to keep customers informed. On behalf of Chris, Daryl, and all of us here at DCH Wappingers Falls Toyota, thanks for your review and your recommendation. Enjoy your new Tundra and let us know if you have any questions. -Lee Burns, General Manager

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