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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,743 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,743 reviews

July 02, 2013

Went in the dealership to test drive a car..walked out buying one! The process was so easy..no gimmicks Felt like everyone was honest and upfront. More

by CarrieML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pinkal Patel
Jul 02, 2013 -

DCH Wappingers Falls Toyota responded

CarrieML: Thanks for this great review! We're happy to hear that you enjoyed your experience with us and we hope you'll feel comfortable enough to recommend us to friends and family. Our "Hassle-free" process is the opposite of a gimmick, allowing our customers to avoid the haggle of back-and-forth negotiating to arrive at a fair price. We cut straight to the fair price and ensure that you have all the information you need to make an informed decision. We hope you're enjoying your new vehicle. On behalf of Michael O'Hare, Pinkal Patel and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 02, 2013

DCH Wappingers Toyota proves that purchasing a new DCH Wappingers Toyota proves that purchasing a new vehicle and having an enjoyable experience are not oxymoronic, and in truth can be compatible. Ou More

by geshuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan, Jose Villar
Jul 02, 2013 -

DCH Wappingers Falls Toyota responded

geshuster: Wow. We love this review! Thanks so much for perfectly conveying that purchasing a new car does not have to be painful or uncomfortable! Your experience is more typical than you'd think...as you can see by the other reviews here, we've amassed quite a few happy (and surprised!) customers. Our process is receiving rave reviews and we're absolutely thrilled. We appreciate the recommendation to friends and family and we'll do our best to ensure they receive the same great customer service. On behalf of Jose Villar, Leroy Porter, Daryl Callahan and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 02, 2013

Made buying a new car easy. Mj is the best he made it right! The service dept. was very accomidating when my check engine light came on after 200 miles of driving. More

by Boye818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

DCH Wappingers Falls Toyota responded

Boye818: Thanks for the great review. Yes, we agree...MJ is one of the best! We hope everything is once again running smoothly with your new vehicle. Thanks for taking the time to provide this 5-star review. On behalf of Matthew Gaynor, MJ Herring and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 02, 2013

BOBBY WAS WONDERFUL TO WORK WITH. WORKED TO GET US THE PRICE WE WANTED. HE HAS GREAT PEOPLE SKILLS. COULD ALMOST BE OUR SON-SAME AGE. WILL GO BACK TO THIS DEALERSHIP AND SALESPERSON WHEN LOOKING FOR AN More

by anneed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

DCH Wappingers Falls Toyota responded

anneed: Thanks so much for the wonderful review! We're happy to hear that Bobby was able to provide such a pleasant experience for you and your family. Knowing that your experience was outstanding enough that you would return for your next vehicle is the very best example of a successful transaction and we're glad you drove away knowing that you'd received a fair price and was treated with the respect you deserve. Stop by anytime...we'd love to stay in touch! On behalf of Bobby Pucher and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful ride- Lee Burns, General Manager

July 01, 2013

Purchasing an auto/truck can be a real nightmare of an experience. Wappinger Falls Toyota provides just the opposite experience. Everyone that I deal with gave me excellent customer service and respect. More

by keymaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory, Pinkal Patel, Jose Villar
Jul 01, 2013 -

DCH Wappingers Falls Toyota responded

keymaker: Thank you so much for this 5-star review! From your first contact in sales through any maintenance you may have with our wonderful service team, you are in good hands with us! We're glad you found our process to be relaxed and easy. We've perfected our Hassle-free process over the past 3 years and it comes naturally now. We appreciate the wish for continued success...our next hurtle will be the construction of our brand new, state-of-the-art dealership. WOOHOO! On behalf of Jose Villar, Pinkal Patel and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful truck- Lee Burns, General Manager

June 30, 2013

Outstanding experience in every aspect. My second purchase from this dealer. Cannot recommend them highly enough. Friendly and knowledgable staff. Prices are fantastic, truly no hassle buying. Wo More

by hjruddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar
Jul 01, 2013 -

DCH Wappingers Falls Toyota responded

hjruddy: We appreciate this awesome review. You've summed up our process completely; fantastic prices, truly no-hassle buying! We appreciate your repeat patronage and your recommendation to family and friends. Your experience here is testament to a process that proves itself one satisfied customer at a time. On behalf of Jose Villar and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 30, 2013

Outstanding best describes the overall experience I had in my dealings with Wappingers Toyota. This was my first purchase from them & my first Toyota and I am completely satisfied with every step of the t More

by 8bajbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kelsey
Jul 01, 2013 -

DCH Wappingers Falls Toyota responded

8bajbs: Thanks so much for this wonderful review. We're happy that you found your time with Bobby to be comfortable and informative...and we're all about the "no pressure" with our hassle-free process. The recommendation to family and friends and the kudos here to our team is the ultimate praise and we appreciate it! We hope you're enjoying your new Toyota and we are here if you have any questions- On behalf of Bobby Pucher and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 29, 2013

It's our 4th vehicle that we've purchased or leased from Wappingers Falls Toyota and we keep coming back for the friendly sales & service staff. More

by MatthewKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Smith, Pinkal Patel
Jul 01, 2013 -

DCH Wappingers Falls Toyota responded

MatthewKelly: Thank you for this outstanding review. We're glad we've been able to provide a consistent, enjoyable experience each of the four times you've purchased from us. I do believe we've got our "Hassle-Free" process down to an exact science! There's nothing more important to a company's reputation than its customer feedback and we're proud of the reviews we've received here. We're happy you were able to add your voice to the many others on this site and we will strive to continue with our excellent customer service. On behalf of Michael O'Hare, Pinkal Patel, Ron Wilson and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 28, 2013

I first checked the vehicle Online and send a contact info, minute later I received a friendly call for an appointment, when I arrived at the dealership I was greeted right away and felt very comfortable More

by reptilenel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2013 -

DCH Wappingers Falls Toyota responded

reptilenel: We appreciate you providing this great review. As one of the newer members of our excellent sales team, Darryn is happy to receive his first rave review. We're happy to hear that your transaction went smoothly...that your questions were answered and you felt comfortable during the process. We know how important every step of the buying process is and how important it is to have all the facts before making such a big decision. We're here if you have any further questions and we look forward to serving you in the future. On behalf of Darryn Secor and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful ride- Lee Burns, General Manager

June 27, 2013

From the moment I walk in everyone was super to me. Bill was quite wonderful he explain things very well and made sure I was comfortable. My husband and I have nothing but get things to say about Bill. More

by daw37n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Albrecht
Jun 27, 2013 -

DCH Wappingers Falls Toyota responded

daw37n: We appreciate this terrific review. We're glad that Bill Albrecht was able to provide all the information you needed in a comfortable setting. We understand that buying a vehicle is no small purchase and we all appreciate having someone to go over the many details involved. Bill's laid-back style tends to put people at ease right away. It's just one of his many outstanding attributes. We hope you're enjoying your vehicle and we're here if any questions arise in the future. On behalf of Bill Albrecht and all of us at DCH Wappingers Falls Toyota, drive safe- Lee Burns, General Manager

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