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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,826 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,826 reviews

January 20, 2014

This is the third used car we have purchased from DCH Wappingers Toyota. The service we have received for our purchases is what keeps us coming back. More

by bethnovoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Jan 22, 2014 -

DCH Wappingers Falls Toyota responded

Bethnovoa, I appreciate you taking the time to share your feedback! I am happy to hear that you have had multiple wonderful experiences here at DCH Wappingers Falls Toyota. I am so glad to hear that our staff was able to once again assist you into the right vehicle, for yourself. We make customer service a top priority here! On behalf of Bobby Pucher, Robert Schaeffer, and all of us here at DCH Wappingers Falls Toyota, thank you, and we look forward to continuing to build our relationship.

January 19, 2014

Everyone here was very friendly and helpful with answering all my questions. They really gave me the opportunity to get a good feel of the car I wanted before I bought it. More

by Delogarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2014 -

DCH Wappingers Falls Toyota responded

Delogarcia, I appreciate you taking the time to share your feedback about our team here at DCH Wappingers Falls Toyota! I am happy to hear that you had a five-star experience and enjoyed working with Michael O’Hare and Darryn Secor. I am glad to hear that our team was friendly and helpful in finding you exactly what you were looking for. Our hassle-free pricing allows customers to relax and focus on the vehicle not the price. On behalf of Michael, Darryn and all of us here at DCH Wappingers Falls Toyota, enjoy your new car!

January 17, 2014

Mike O'Hare made the sale experience extremely pleasant and easy. He answered any questions we had and did not pressure us in any way to make up our minds quickly (like you would get at other deal More

by ccdolfan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Schiro
January 15, 2014

We have been purchasing Toyota cars here for over ten years. Our sales have always been handled by Michael Gottuso. He has gone out of his way to make this an amazing experience. He is professional and c More

by gdeluca714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 14, 2014

I was starting off with negative equity so I knew this was going to be a battle, maybe a winless battle. Melissa never forgot about me though and as soon as something that she knew I wanted was available More

by jamylynn19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 21, 2014 -

DCH Wappingers Falls Toyota responded

Jamylynn19, I am glad to hear that we made your car-buying experience as easy as possible. We understand the stresses that go into car-shopping and I am happy we were able to ease your stress. Melissa is an excellent sales consultant, and really exceeds in customer service. I am thrilled our finance team was able to work with your bank to get you the best interest rate out there. On behalf of Melissa, Cory and all of us here at DCH Wappingers Falls Toyota, thank you for sharing your great car-buying experience with us! -Lee Burns, General Manager

January 12, 2014

I enjoyed my experience with the Toyota Dealership in leasing a new Prius. I found the staff very helpful and friendly and will certainly be working with them in the future. Additionally they were very g More

by trexnco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2014 -

DCH Wappingers Falls Toyota responded

Trexnco, I am thrilled to hear that you enjoyed leasing your Prius with Anne Farrell, and our finance team. Thank you for mentioning how helpful, and friendly our team is here. We truly appreciate our customers, and enjoy finding the right car for their needs. I am glad that you are satisfied with your trade offer, and we were able to help you into a new Prius. On behalf of Anne, and all of us here at DCH Wappingers Falls Toyota, thank you for the great recommendation! -Lee Burns, General Manager

January 09, 2014

My first time and had a great experience. Mike broke down everything to me . My first owning a Toyota 2011 Camry and I love my car so far.,any questions I had they answered them. I should of came here the 1s More

by Mika711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 21, 2014 -

DCH Wappingers Falls Toyota responded

Mika711, Thank you for sharing your kind words about your experience here at DCH Wappingers Falls Toyota. I am glad you have found your car dealership and that we could introduce you to the Camry. Michael is a new member of our sales team but is extremely educated in the automotive industry. I am thrilled to hear that you enjoyed the popcorn, and our showroom environment! Oh behalf of Michael, and all of us here at DCH Wappingers Falls Toyota, thank you for the great review, and we look forward to seeing you in the future. -Lee Burns, General Manager

January 07, 2014

We purchased a vehicle from another dealership that Michael worked at. We went to him for our sale because we were very satisfied with him. More

by zworld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gottuso
Jan 20, 2014 -

DCH Wappingers Falls Toyota responded

Zworld, I am glad to hear that you enjoyed working with Michael Gottuso and pleased you enjoyed working with him here at DCH Wappingers Falls Toyota. Michael has over a decade of experience in the automotive industry, and knows how to make the whole experience enjoyable. We are glad to have Michael on our team and glad we could start building our relationship with you! On behalf of Michael, and all of us here at DCH Wappingers Falls Toyota, thank you for the five star review. -Lee Burns, General Manager

January 03, 2014

The entire experience w Rob and then the finance person (name escapes me sorry) was superb - straight talking.pricing up front and remained the same through transaction, none of the old time 'hard sell' ta More

by Catherine61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Jan 16, 2014 -

DCH Wappingers Falls Toyota responded

Catherine61, Thank you for sharing your experience with Robert Schaeffer, and our team here at DCH Wappingers Falls Toyota. With our hassle-free pricing, we our able to provide a stress-free and enjoyable car-buying experience. Rob is a valued member of our sales team, and I am glad he was able to quickly assist you with your businesses vehicle needs, twice. We know the importance of building a relationship with our customers, and I am glad you experienced this first-hand. I am thrilled to hear that we impressed your colleagues, and l hope everyone is enjoying the Siennas! On behalf of Rob, our finance team, and all of us here at DCH Wappingers Falls Toyota, thank you for the excellent review. We look forward to working with you in the spring for your personal car. -Lee Burns, General Manager

January 03, 2014

We're from out of town, and when we broke down and had to be towed in I worried about what customer service would be like in the north. But these folks are extremely friendly! Then I had a dispute ab More

by JonathanEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walsh
Jan 16, 2014 -

DCH Wappingers Falls Toyota responded

JonathanEM, I am thrilled to hear that our service department was able to assist you while you were visiting up north. Jeff Walsh, our service manager really goes above and beyond to assist customers. Service can be a frightening experience, especially in an unfamiliar area, but I am glad that we were able to provide you with a new perspective of the north! On behalf of Jeff, and all of us here at DCH Wappingers Falls Toyota, thank you for sharing your experience. -Lee Burns, General Manager

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