DCH Wappingers Falls Toyota

I was in the market for a "new" used Jeep Wrangler. I had narrowed my choices down to two. Today I purchased a Jeep from DCH. Every single aspect of my DCH experience was amazing. From my Wrangler. I had narrowed my choices down to two. Today I purchased a Jeep from DCH. Every single aspect of my DCH experience was amazing. From my first phone contact with Kelly to signing the papers with Mike was an absolute pleasure. My sales professional, Naeem, was a joy to work with. His professionalism, customer service and personality are such that you at once feel confident and at ease. I live in PA, so traveling to Wappingers Falls in NY was quite the hike. 1.5 hours one way in fact. However, besides the Jeep being well worth the trip... Kelly, Naeem and Mike definately played into my decision. I couldn't have found a better vehicle at a better price... and gotten to interact with a better group of people if I spent forever looking. Because of the distance I'd be traveling I asked questions by phone first. Kelly was personable and very easy to talk to. Kelly listened to my questions and concerns and immediately got the ball rolling on what would become my purchase. The DCH crew went the extra mile providing me with additional pictures of the vehicle. PA has extremely strict rust restrictions when a vehicle is inspected. DCH went so far as to have the Jeep put on a lift and had pictures taken of the frame. My mechanic could then judge that the vehicle would pass inspection here with no problem. Even my stoic mechanic was impressed at the lengths DCH went to with a perspective customer. More

Thank you so much Jose' Villa for making my car buying experience so positive. I love my car and will continue to do business with DCH Toyota. The price was better than I expected and the service I receiv experience so positive. I love my car and will continue to do business with DCH Toyota. The price was better than I expected and the service I received was exceptional. Also, I love your online maintenance checker. Very outstanding! More

I am pleased with my recent experience buying a new Prius at DCH Wappingers Falls Toyota. From start to finish, everyone involved was informative and professional. Because I already knew what car I wanted, at DCH Wappingers Falls Toyota. From start to finish, everyone involved was informative and professional. Because I already knew what car I wanted, I requested price quotes from several dealers who had the vehicle in stock. The "hassle-free" price quote from DCH lived up to its name -- it was the lowest of all the prices I was initially offered and also beat the subsequent best offers from the other dealers thanks to an Internet coupon that was offered with the original price quote. In particular, I appreciated the support of Internet Sales Consultant Mary Berenguer, who was my initial contact with the dealership. She patiently answered all my questions, followed up on my inquiry without being pushy, and provided a smooth transition to the in-person Sales Consultant, Robert Schaeffer, who calmly guided me through the remaining steps of the sale. Robert ably answered my questions, kept me informed as we finalized the delivery date, and took the time to walk me through the service area and to show me the computerized setup options in my car. I am definitely a satisfied customer, and I highly recommend this dealership. More

MJ was a pleasure to deal with. He was professional and took his time to go over whatever questions we had. We have already recommended him to a friend and will not hesitate to recommend him to others. took his time to go over whatever questions we had. We have already recommended him to a friend and will not hesitate to recommend him to others. More

My experience at DCH of Wappingers was very pleasant.I was treated right from the start, as more of a friend than a customer.The staff there was very professional,thorough,and totally in tune to my needs. was treated right from the start, as more of a friend than a customer.The staff there was very professional,thorough,and totally in tune to my needs.All of my questions were answered, and the concerns on my used vehicle were addressed as promised.I would buy another vehicle from DCH tomorrow.Many thanks to Michael Vitolano,Michael Tym, and especially for the extra effort put forth by Carl Boye! Sincerely, Glenn DiCocco/Sunburst Furniture Repair More

This is probably one of the most pleasurable experiences I have ever had when purchasing a used vehicle. From start to finish the customer service was flawless. MJ was extremly personable and helped me take I have ever had when purchasing a used vehicle. From start to finish the customer service was flawless. MJ was extremly personable and helped me take all the crap out of old car to put in my new car, he even strapped in my baby seat for me! Even though this is a Toyota delearship I ended up purchasing a used 2011 Honda Accord Lx that had only 10,000 miles on it. I love this car! Thanks for all of your help MJ!! More

This was my second purchase from this dealer. Great dealer with the friendliest employees. No pressure to buy. Best prices around. Very knowledgeable of vehicles they sell. Will definately buy agai dealer with the friendliest employees. No pressure to buy. Best prices around. Very knowledgeable of vehicles they sell. Will definately buy again from this dealership. More

Michael Maresca has the capability to put the car buying experience on a different level. His professionalism and friendly demeanor, coupled with great response and follow through, puts any customer at eas experience on a different level. His professionalism and friendly demeanor, coupled with great response and follow through, puts any customer at ease. I am thrilled to write this recommendation/review and there is not doubt that Wappinger Falls Toyota will continue to thrive with such great associates such as Michael. With best regards Gray Kunz More

My Boyfriend was searching for a Very specific color and option combination Toyota Tundra and I did all the research for him, as I was in the Auto Sales Industry for over 12 years. I made many calls and sen option combination Toyota Tundra and I did all the research for him, as I was in the Auto Sales Industry for over 12 years. I made many calls and sent many e-mails to local and out of state dealerships trying to find "just the right truck". Of course, price, financing options and extended warantee products were also a major consideration. Of the MANY dealerships I contacted, by Far , DCH had the right truck and gave us an AMAZING price ! We worked with Mike Gattuso and Bobby Pucher as our sales reps and Daryl Callahan worked very hard to get all paperwork together in time for my boyfriend to pick up the truck in time to take it on his Hunting trip! Robert Goldberg was our Financial Manager and was great, too. He obtained an excellent rate for us and was very straightfoward with the prices and knowlege of the products necessary to protect my Boyfriends investment. If you want to buy or lease a Toyota and do not want to deal with typical "Car dealership games ",Go to Dch Wappingers Toyota! Thanks again. Great Job ! More

i was treated with respect and he got me a car that i can afford. i am very happy with my new car. thank you to all who were involved in making this year a wonderful start afford. i am very happy with my new car. thank you to all who were involved in making this year a wonderful start More