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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,829 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,829 reviews

July 01, 2013

Purchasing an auto/truck can be a real nightmare of an experience. Wappinger Falls Toyota provides just the opposite experience. Everyone that I deal with gave me excellent customer service and respect. More

by keymaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory, Pinkal Patel, Jose Villar
Jul 01, 2013 -

DCH Wappingers Falls Toyota responded

keymaker: Thank you so much for this 5-star review! From your first contact in sales through any maintenance you may have with our wonderful service team, you are in good hands with us! We're glad you found our process to be relaxed and easy. We've perfected our Hassle-free process over the past 3 years and it comes naturally now. We appreciate the wish for continued success...our next hurtle will be the construction of our brand new, state-of-the-art dealership. WOOHOO! On behalf of Jose Villar, Pinkal Patel and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful truck- Lee Burns, General Manager

June 30, 2013

Outstanding experience in every aspect. My second purchase from this dealer. Cannot recommend them highly enough. Friendly and knowledgable staff. Prices are fantastic, truly no hassle buying. Wo More

by hjruddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar
Jul 01, 2013 -

DCH Wappingers Falls Toyota responded

hjruddy: We appreciate this awesome review. You've summed up our process completely; fantastic prices, truly no-hassle buying! We appreciate your repeat patronage and your recommendation to family and friends. Your experience here is testament to a process that proves itself one satisfied customer at a time. On behalf of Jose Villar and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 30, 2013

Outstanding best describes the overall experience I had in my dealings with Wappingers Toyota. This was my first purchase from them & my first Toyota and I am completely satisfied with every step of the t More

by 8bajbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kelsey
Jul 01, 2013 -

DCH Wappingers Falls Toyota responded

8bajbs: Thanks so much for this wonderful review. We're happy that you found your time with Bobby to be comfortable and informative...and we're all about the "no pressure" with our hassle-free process. The recommendation to family and friends and the kudos here to our team is the ultimate praise and we appreciate it! We hope you're enjoying your new Toyota and we are here if you have any questions- On behalf of Bobby Pucher and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 29, 2013

It's our 4th vehicle that we've purchased or leased from Wappingers Falls Toyota and we keep coming back for the friendly sales & service staff. More

by MatthewKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Smith, Pinkal Patel
Jul 01, 2013 -

DCH Wappingers Falls Toyota responded

MatthewKelly: Thank you for this outstanding review. We're glad we've been able to provide a consistent, enjoyable experience each of the four times you've purchased from us. I do believe we've got our "Hassle-Free" process down to an exact science! There's nothing more important to a company's reputation than its customer feedback and we're proud of the reviews we've received here. We're happy you were able to add your voice to the many others on this site and we will strive to continue with our excellent customer service. On behalf of Michael O'Hare, Pinkal Patel, Ron Wilson and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 28, 2013

I first checked the vehicle Online and send a contact info, minute later I received a friendly call for an appointment, when I arrived at the dealership I was greeted right away and felt very comfortable More

by reptilenel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2013 -

DCH Wappingers Falls Toyota responded

reptilenel: We appreciate you providing this great review. As one of the newer members of our excellent sales team, Darryn is happy to receive his first rave review. We're happy to hear that your transaction went smoothly...that your questions were answered and you felt comfortable during the process. We know how important every step of the buying process is and how important it is to have all the facts before making such a big decision. We're here if you have any further questions and we look forward to serving you in the future. On behalf of Darryn Secor and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful ride- Lee Burns, General Manager

June 27, 2013

From the moment I walk in everyone was super to me. Bill was quite wonderful he explain things very well and made sure I was comfortable. My husband and I have nothing but get things to say about Bill. More

by daw37n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Albrecht
Jun 27, 2013 -

DCH Wappingers Falls Toyota responded

daw37n: We appreciate this terrific review. We're glad that Bill Albrecht was able to provide all the information you needed in a comfortable setting. We understand that buying a vehicle is no small purchase and we all appreciate having someone to go over the many details involved. Bill's laid-back style tends to put people at ease right away. It's just one of his many outstanding attributes. We hope you're enjoying your vehicle and we're here if any questions arise in the future. On behalf of Bill Albrecht and all of us at DCH Wappingers Falls Toyota, drive safe- Lee Burns, General Manager

June 18, 2013

Walked in to look at Tacoma's and a few days later purchased a 2013 Tacoma SR5. The Sales consultant, Mike Steinke, couldn't have been any more helpful and accommodating. Didn't try to push inventory More

by JoeCurto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Steinke, Michael Steinke
Jun 27, 2013 -

DCH Wappingers Falls Toyota responded

JoeCurto: Thanks so much for this great review. The Tacoma's a beautiful ride...with its roomy interior and excellent off-road capability...we think you made a great choice! We're glad you felt that Mike Steinke listened to what you wanted and answered all your questions accordingly. There's nothing worse than feeling you're being railroaded into something, right? We appreciate you taking the time to share your experience and we look forward to seeing you in the future. On behalf of Mike Steinke and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful Tacoma- Lee Burns, General Manager

June 16, 2013

I entered the door at Toyota not knowing what to expect. I have never owned a Toyota nor did I know if I wanted to. Michael greeted me right away and the entire experience after that was professional and pl More

by jlanni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2013 -

DCH Wappingers Falls Toyota responded

jlanni: Wow. Thanks so much for this wonderful review. We take great pride in customer experiences such as yours and we appreciate you providing public kudos to Mike Maresca and our team. The process of deciding on a new vehicle is a complicated one, right? Many models...lots of variables to consider. We know you need lots of information...and the time to digest it all. We're glad we were able to provide that, as well as a friendly atmosphere where you felt you were being heard. On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 11, 2013

DCH Toyota is the best dealership that I have ever dealt with. Bobby Pucher is a awesome employee and a pleasure to do business with. I recently purchased a 2013 Seinna. This is my families 4th car that we More

by Chippauf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

Chippauf: Thanks so much for this outstanding 5-star review. We don't just "talk the talk" of providing a hassle-free experience...we strive to execute it with each and every customer. Bobby knows his stuff...and he's a perfect example of that great balance between knowledge and friendliness that everyone can appreciate. We're glad you found everyone you met to be equally as friendly...it's truly a team effort! Thanks also for the hearty recommendation. On behalf of Bobby Pucher and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 05, 2013

This is my third lease in a row with Toyota. As always they are a great team and moved us through the process easily and efficiently. Everything Ron Wilson told us came true; there were no surprises at More

by WilliamBuckett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

WilliamBuckett: Thanks so much for this wonderful review! Yes, Ron Wilson is one of the newer members of our team...but he is already making great impressions and will definitely go far. It's gratifying to know that our excellent customer service has kept you as a satisfied customer through three car leases. Whether you're visiting sales or service, our dedicated teams strive to provide only the very best. And yes...we can be crazy-busy! As you said, it's to be expected when you're the BEST. On behalf of Ron Wilson and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful new ride- Lee Burns, General Manager

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